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Memo Outlines Microsoft's Plans

Posted by ryuzaki0 on from the now-it's-on-the-interweb dept.

conq wrote to mention a BusinessWeek article that covers some of Microsoft's upcoming web plans. From the article: "Live.com, Microsoft's customizable search-oriented portal, has more than 3 million users and the second-highest Net Promoter score -- a metric showing how many users would recommend the site to others -- of all MSN.com properties, writes Cole. That's good news, since the Live.com portal is the entry point for the first release of its Windows Live Search, the site through which Microsoft hopes to make the big bucks through paid search. Microsoft on Mar. 8 unveiled a slew of features aimed at letting users personalize the way they search the Web."

3 of 118 comments (clear)

  1. dead.com by FishandChips · · Score: 5, Informative

    When I tried live.com (Firefox on Debian) I clicked on the Safety Center widget hoping for some hot tips but got this message instead: "Oops, we seem to be having a problem with this feed. Please try again later.". I then tried their "Live" searchbox at the top of the page but after a minute of staring at a white screen which just said "Loading ..." I gave up. After that I clicked on tabs which said "News" and "Images" but these also produced a entirely blank if quite restful white screen.

    Good to see that things worked just as one would expect from MS. Naturally I would unhesitatingly recommend live.com - my small contribution to Micosoft's prodigious "Net Promoter" score. When folks get back to me saying live.com doesn't work, I'll be suggesting they another website and, preferably, try Mac OS or Ubuntu as well.

    --
    Las qué passoun
    tournoun pas maï
  2. Re:Live.com by bbzzdd · · Score: 5, Informative

    It used to belong to Live Networks Inc (check Wayback). They are a vendor of streaming media tools. They had the domain since at least 1998.

  3. Net promoter score by AnotherDaveB · · Score: 4, Informative

    I'd never heard of a "Net promoter score", so I asked Google, and it pointed me to another Businessweek article.

    ...companies measure customer loyalty by asking one simple question rather than relying on lengthy satisfaction surveys: "On a scale of zero to 10, how likely is it that you would recommend us to your friends or colleagues?"

    "net promoter scores," ... [are] ... the difference between the percentage of customers who give high responses ("promoters") and those who give low ones ("detractors"),