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Linux, to be (Like Microsoft) or Not to be?

David writes "Stephen Shipman delivers a very articulate and concise view of how Linux fits in server and end user environments. He expresses his view in response to Nicolas Petreley's 'rant' in Linux Journal. He points out the subtle implications of efficiency versus consistency." From the article: "[...] efficiency (as measured by keystrokes) isn't the only metric for ease of use. Consistency must also be taken into account. Microsoft has made a lot of hay (and green) by flogging consistency".

19 of 476 comments (clear)

  1. Re:Petreley makes good points by Haeleth · · Score: 4, Insightful

    case in point: the pop-up key-stealer, when apps suddenly thrust themselves forward and steal a keystroke for the [ignore] [retry] [cancel] [OK] whatever prompt and vanish if it meets the input expectation.

    The what? I vaguely recall that being a problem in Win98, but I run Win2k here, and when an inactive application demands input, it stays right down in the taskbar where it belongs - all that happens is that the taskbar icon flashes to notify me. Surely this is the case in WinXP too? It would seem strange for Microsoft to introduce the correct behaviour in one version of Windows, only to take it out again in the next.

    What I repeatedly hear from Mac enthusiasts is how quickly a new user can sit down and get right to business, without thinking half as hard where things are or how settings work.

    And that's total bullshit. OS X is arguably easier to learn for someone who's new to computers altogether, but anyone who has only ever used Windows before, faced with a Mac, is going to have a terribly frustrating time just trying to resize a window ("I click on the left edge and drag, to make it wider, and the window moves instead! What's with that?"), let alone figuring out how on earth the Dock is supposed to work.

    What it comes down to is, people like what they're used to. That means Mac users love Macs, Windows users say they hate Windows but hate trying other platforms even more, and Linux users can't figure out how anyone can find Linux difficult to use. Which is why it is sensible for Linux to behave more like Windows (KDE), or more like OS X (Gnome) - because with greater familiarity will come greater uptake.

  2. Re:Petreley makes good points by man_of_mr_e · · Score: 4, Insightful

    All OS's have little backwards bits here and there. Gnome has gconf, for instance. MacOS X has some hidden config files you have to get to for (rare) things.

    Compare, say, setting up apache on a typical Linux distribution with configuring IIS on Windows. The difference is night and day. Sure, sometimes you have to dig into the Machine.conf or use a command line tool like httpcfg, but these are rarities, rather than the common case. Also, while there are some GUI configuration tools for apache from various sources, all of them suck rocks through a straw to the point that it's EASIER to look up arcane flags and configuration settings and type them into a text editor than it is to click a button. Typically, it's just a graphical representation of the config file.

    OSX and Windows do a damn good job of making the common stuff easy to configure and use with a nice GUI. On Linux, what config applet you use may depend on which environment you're using. KDE and Gnome both have different stuff, as does SUSE, Red Hat, etc.. consistency may be better (not great, but better) within one particular distro, but not across even two similar ones.

    This is a hot button, though. Lots of people will disagree, because whatever they're doing works for them. it's that kind of myopic outlook ("it works for me, you must be too stupid") that makes it so difficult for Linux to gain acceptance. It doesn't have to "work for you", it has to "work for THEM", and if it works for you too, then that's even better.

  3. What's a "single user" problem? by argent · · Score: 5, Insightful

    No matter how they pass XP off as a multi-user environment, it carriest considerable baggage of being single user - case in point: the pop-up key-stealer, when apps suddenly thrust themselves forward and steal a keystroke for the [ignore] [retry] [cancel] [OK] whatever prompt and vanish if it meets the input expectation.

    Of all the things you could propose as a reason for considering it "single user", that's the oddest. It's hateful and frustrating, and more prevalent in MS WIndows than X11 or Mac OS, but it's more prevalent in X11 than Mac OS, and more prevalent in Mac OS than 8 1/2.

    You could have pointed to the single-application-instance shared with Mac OS (which Firefox has imported to X11). Whether it's services, desktop applications, or just logged in users, it takes a huge effort to have two instances of ANYTHING running in Windows.

    Their virtual terminal and user switching required years of development work from Citrix, Xerox, Metaframe, and other companies to figure out what parts of the user environment should be shared, what should be duplicated, and what should be switched from instance to instance... and you still can't have two login sessions under the same user id.

    For applications that run as services there's been even less work done to get around the problems... so it's actually more cost effective to build "blade" servers or run multiple copies of the OS in virtual machines than to run multiple webservers or other applications in the same instance of Windows.

    I mean, I had a 486/50... this is a machine that wasn't powerful enough to run one instance of even NT 3.51... and I was running multiple webservers on different addresses under the same kernel. This kind of thing is routine and easy in UNIX, because it was designed for multiple users (and thus multiple instances of every possible resource) from the very start.

  4. How can you critique this? by hey! · · Score: 4, Insightful

    It has, as the logical postivists say, "no cognitive content", or at least very little. By talking about "Linux" and indeed "Windows" so broadly, you can make the figures for consistency come out to whatever you want. In either case the largest source of inconsistency is the choice of optional software you choose to put on the system; as it is much more convenient and you have a much wider variety of software you can install on a distro like Ubuntu, naturally you can easily make your system wildly inconsistent. It's because there's so much software, from different sources, that are available at a touch of a button under Linux. A lot of that software is of course really bad from a UI perspective, but even if you restricted yourself to reasonably good software, it's still easy to end up with a LOT of software installed on a Linux box.

    None of which of course applies in the server domains, where you're better off with less UI. Wildly divergent configuration files are bad, but not as bad as wildly divergent GUIs.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  5. Consistancy is important. by jd · · Score: 4, Insightful
    HOWEVER, it is important to remember that people do not think alike. What is consistant for one may not be for another. The "correct" UI is one where the applications describe what they'd like the UI to contain, with a skinning engine turning this description into something the user can actually use.


    For example, plenty of Windows users will be quite happy by going to "file" to print or close an application. "Find" is under edit, not view. That's fine for people who think that way and for them it SHOULD be that way. The rest of the userbase shouldn't have to suffer for it, though.


    Myself, I like visuals. The idea of dragging an application window to a printer, OR dragging the printer to the application windows, appeals to me. (To me, drag&drop needs to work by object, not by destination.)


    "But writing all those interfaces would be massively overwhelming!" I'm not suggesting anyone does. Just provide a rational, consistant, standard skin that the majority can use, then provide a powerful enough engine that can handle application look&feel and drag&drop events not otherwise handled. Then write a simple UI editing engine. If people want their own UI, give them the tools to provide it.


    "Most people wouldn't bother." Probably true, but the Open Source dictum is that some will, and that evolution will lead to superior interfaces.


    "How does that benefit company X that sells products?" Easy enough. Every time you're about to release a next major version, look and see whether other skins are doing better than your default. If they are, switch. If that's how everyone sees your program anyway, it won't hurt anyone's ability to use it.

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  6. Good points... by Spy+der+Mann · · Score: 3, Insightful

    The goal of Linux as Desktop OS should be to fix Microsoft's design mistakes, not adding their own.

    By rejecting everything in Windows as "evil", they're rejecting many good things like the UI and configuration consistency. Why should we have to rely on MANY DIFFERENT stuff for configuration, when Windows does it elegantly with its Control Panel? (I'm talking about the first tier, not the registry crap - Control Panel would do as well by using .ini files instead of the dreaded registry)

    To configure stuff in Linux, you have an app to configure the screen, another to configure the network, etc. etc. And THIS is the problem with Linux fundies. "Why change it? It works". It was attitudes like this that gave birth to answers like the famous quake 3 under linux troll, which originally was a legitimate complaint.

    In comparison, Ubuntu (as we saw recently) has an extensive list of things-to-be fixed to make it more user friendly (like hardware recognition, boot loaders, package management), and this was the reason to delay Dapper, so they can finish the ones currently being worked.

    My theory is that Linux needs a critical-mass of user friendliness to replace Windows on the Joe Users' desktops, and Ubuntu seems to approach that critical mass quite fast. Maybe in 3 or 4 years, it will happen.

  7. Re:Missing point by lahvak · · Score: 3, Insightful

    But who cares? :)

    Seriously, not all applications are for what you call "average user". I wouldn't advocate that our secretary learns how to use Vim, but I also wouldn't use another editor if I could avoid it. And I certainly didn't write Vim.

    --
    AccountKiller
  8. Re:Petreley makes good points by cbiltcliffe · · Score: 4, Insightful

    That's programmable through the window manager, though. With my current setup of Gnome, if I launch a new program, it pops up in the background, rather than in front.
    Best UI improvement I've ever seen in the computer industry. I can start something, then keep working away on whatever I was doing before I started it, and when I'm ready, the program I started is up and running behind whatever I'm currently working on.
    Having said that, it's not so simple as "everything starts in the background". It depends on whether the program has any open windows already, and what layer they're at, whether the program was started by another program or the Gnome menu, and a whole bunch of other crap. The way it's done though, seems to be very good.

    --
    "City hall" in German is "Rathaus" Kinda explains a few things......
  9. Consistency by SCHecklerX · · Score: 3, Insightful

    Unix: Everything is a file. Microsoft: All kinds of different metaphors, none the same version to version.

  10. Re:They may have "flogged" consistency, but... by arivanov · · Score: 4, Insightful

    I am not a windows user, but I happen to admin a mixed network with 50%+ Windows. With all due respect you are talking BS. This was valid in the days of 3.11. It has not been true ever since. Less then 5% of the applications nowdays will operate correctly if installed by copying because they rely on registry settings put in by the installer.

    Funnily enough the model you are describing works fine on guess what... Gentoo and BSDs. Portage. I personally dislike it, but that is a matter of taste.

    --
    Baker's Law: Misery no longer loves company. Nowadays it insists on it
    http://www.sigsegv.cx/
  11. Re:They may have "flogged" consistency, but... by pyros · · Score: 3, Insightful
    Disclaimer: I'm sure a Linux user will soon point out why this Windows paradigm is such a pain. ;)

    I'll just point out that that isn't really the Windows paradigm. The Windows paradigm puts a bunch of keys in the regsitry for configuring the app, seemingly half of which are inaccessible to configure from within the app, and 90% of which aren't removed when the app is uninstalled. If everything was truly self contained "c:\program files\app" and your personal prefs in "c:\documents and settings\pyros\application data\app" then that would be very straight forward.

    You'd still have software publishers including their own favorite version of a common DLL. Such that even if the system copy gets updated to fix a security vulnerability, the app will still be vulnerable without its own update.

    Hopefully you'll notice that my response has nothing whatsoever to do with how anything is done in Linux, and looks purely at the merits of how things are done on Windows.

  12. Linux to be like Microsoft? by Anonymous Coward · · Score: 4, Insightful

    Linux: An operating system kernel.

    Microsoft: A multinational corporation.

    Unless the laws of reality turn in on themselves, I do not think Linux is going to become anything even remotely like Microsoft.

    Linux got to where it is today by being both better and different from Windows, not by trying to be a cut-rate knock-off.

    To play devil's advocate - Linux did get to where it is today by being a cut-rate knock-off. But it was a cut-rate Free knock-off, and it was a knock-off of UNIX, not Windows.

    Linux has since surpassed many competitors in many ways, and has killer features that no longer relegate it to being a "cut-rate knock-off", but that's what it grew into when it became more than a hobby, and that's what enabled it to become as popular as it did in the mid-to-late 90s.

  13. Re:Petreley makes good points by salgiza · · Score: 3, Insightful
    The what? I vaguely recall that being a problem in Win98, but I run Win2k here, and when an inactive application demands input, it stays right down in the taskbar where it belongs - all that happens is that the taskbar icon flashes to notify me. Surely this is the case in WinXP too? It would seem strange for Microsoft to introduce the correct behaviour in one version of Windows, only to take it out again in the next.

    Mmm... that's a good question. I can assure you that, in XP, it happens. The only time I got spyware in my computer was when a a pop-up appeared while I was chatting with MS Messenger and browsing the Internet at the same time (and I was using XP). A window appeared asking me if I wanted to install whatever (I didn't have the chance to read it), and stealing the focus, just as I pressed Enter to send a message in Messenger.

    Anyway, from what I've read, this doesn't have as much to do with the OS as with what the programmer decided to do. In Windows, when a program asks the user for confirmation (or shows a warning/alert) it's the norm to show a modal window stealing the keyboard focus. On the Mac, it's the norm to make the app jump in the doc. However, I've seen Windows programs not stealing the focus (IE, if I recall correctly, at least in Windows 2000), and I've seen Mac programs being nasty and doing it.

  14. Petreley is myoptic yet again. by Orion+Blastar · · Score: 3, Insightful

    Just like his rants in Infoworld and IWETHEY forums, he is short sighted and cannot see the bigger picture. I tried to comment on his rant, only to see that Linuxmafia had removed the ability to comment in an attempt to censor critics of Mr. Petreley.

    Anyone who took Information Systems or Computer Science knows that you develop software to the needs of the customers, you don't just tell the customers what they need. If your customers want a software that is easier to use, or works a bit like a Windows counter-part, you develop it for them. Find a need, and fill it. Quite simple.

    Take Linspire for example, their success has been that they made Linspire work a lot like Windows does, so much that they have helped switch people over to it. While critics claim that Linspire is a commercial Linux, Linspire did give away free copies via BitTorrents at times, and the install CD costs $50. Linspire has also helped bring Linux to the masses with their $300USD Linux PC sold at discount stores. What has Mr. Petreley done to bring Linux to the masses, over that be a Mad Prophet of Linux who spouts out negative things?

    Ever wonder that Mozilla Firefox and Mozilla Thunderbird are popular because they work a bit like Internet Explorer and Outlook/Outlook Express? Why there are even Windows versions of those software programs to help ween users off Windows and onto Linux where they can use the Linux versions of those programs. Novel Mono helps bring a .NET development environment for Linux to help Windows developers use existing code for Windows over to Linux, without having to re-learn a new language.

    No, Mr. Petreley, we will help people decide to convert to Linux by meeting their needs, rather than ranting and raving and yelling at them. Your way does not meet their needs.

    Take Mac OSX for example, see how it tried to catch up to Microsoft Windows when Mac OS 9.0 and Copeland failed to do so. See how Microsoft tries to make Windows Vista work like OSX. Linux is not the only OS on the block, as Mac OSX now runs on X86 hardware (Apple branded Mactel boxes) which could take marketshare away from Linux.

    No rather, Linux needs to evolve in order to adapt to change. Customers are changing to wanting software that is easier to use, and works like Microsoft Windows. Refuse to adapt to change, and risk becoming a dinosaur. Would Mr. Petreley like Linux to become the next Plan 9 type operating system? Different from Windows, but hardly anyone uses it? Don't focus on the negative, but on the positive. If you are not meeting customers' needs, someone else will.

    Besides a registry if done right, need not bite us on our behinds. Make it an OSS database based registry on MySQL, Postgres, Firebird, etc. When I developed software I had a fax program that used a most recently used name and number list. The way Microsoft does a registry is a flat file, which is sort of like using an INI or Text file. If I stored 50 names on a file, it took a long time to load and sort them. When I migrated to a database, I was able to use more than 50 names, and was able to load and sort them faster.

    See the bigger picture, learn to grow and evolve.

    --
    Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
  15. Re:They may have "flogged" consistency, but... by guitaristx · · Score: 4, Insightful
    Well, I think removing "Program Files\AppName\*" makes more sense than hunting for a bunch of different files in /etc, /usr/bin, /usr/lib and whatnot.

    And your description here indicates that you understand neither the Windows nor the *nix way of doing things.

    Windows: What if one of those windows applications also installs a service that's running on your box? What's going to happen when you delete "Program Files\App Name"? What about all those registry entries? What about the entry in "Add/Remove Programs"? What about dependencies? To me, this is why users shouldn't be deleting program files, and part of the reason why windows asks, "Hey, this is an executable. You really, really, REEEEEAAAAALLLY sure you want to delete it?"

    Unzipping AppName.zip into a new directory in Program Files, then later removing the whole directory is quick, easy and clean.

    I've never seen this done. Ever. And I wouldn't want it this way. I kinda like having stuff accessible in my Start menu. This is why installers exist - the presence of a piece of software on a system goes beyond just the executable(s) and data files. Software has to be installed into the target system. An engine that sits in the bed of a pickup truck isn't installed, and isn't going to be very useful for moving the truck around.

    Linux: Did you install from source? If so, did the source installation come from a ports tree or similar? If so, it created an entry in the package database, which keeps track of how to uninstall the software. If you installed bare source outside of a ports tree, then you're responsible for either:
    1. Keeping the source code around, so you can do a 'make uninstall'
      or
    2. Keeping track of what files were added/removed/modified manually.
    In either case, you're a proficient enough user to understand how to build from source, you should be able to understand how to administer a system with software built-from-source. Talking about binary packages after all this is a moot point - you use the package manager to uninstall the package. Why would you uninstall something using a different tool than you used when you installed it?

    As a for-instance, my desktop system has approximately 380 packages installed. I don't want to scour the unix manpages, makefiles, or anything else (e.g. if I was running windows, the registry) to figure out how to uninstall a program, even though I'm a comptetent, experienced system administrator on Windows, Linux, and a few Unixes. The package management tools on Windows and *nix make it possible to feasibly maintain systems with hundreds (or even thousands, if need be) of software packages installed. In your example, you think uninstalling means deleting the executables and data files. In both cases, you're missing the point - uninstalling an application should be done through an appropriate tool. When you ask the question, "How do I uninstall a program?" for a common user, the answer always is:
    • For windows, it's control panel\add/remove programs
    • For *nix, it's the standard system administration tool you've always used for everything else.
    Don't go mucking around deleting files. This isn't a Linux-only idea.

    Confusing and frustrating in my opinion.

    What's confusing/frustrating about double-clicking on a package (.exe, .rpm, .deb) and telling the prompt, "Yes, please install this" ? What's confusing/frustrating about using add/remove programs (or a similar *nix tool) to say, "Please uninstall this"? I think the disconnect here is not the OS, it's you.
    --
    I pity the foo that isn't metasyntactic
  16. Re:I think all the how-ha about Apache is over-rat by Gr8Apes · · Score: 3, Insightful
    And *don't* even get me started on Exchange vs. Sendmail/Postfix/etc. I used to actually think Sendmail was tough and now I find myself lamenting the good old days when Sendmail was all I had to worry about!


    Exchange? Tough? Only when you have to retrieve a single email message some dumbass deleted two weeks ago and didn't tell you about until today. Or, whenever you need to update Exchange. Or.. well, have you ever seen what happens when an Exchange DB corrupts? It's not fun. I'm sure those things have not gotten better with the latest releases since all they did was make the freaking monolithic DBs have an even larger capacity.


    And AD... now there's something just waiting to get fritzed.


    Nope, don't regret leaving the Exchange/Windows sysadmin post at all.

    --
    The cesspool just got a check and balance.
  17. Damned if you do, damned if you don't by ajs318 · · Score: 3, Insightful

    At the end of the day, you're damned if you do try to imitate Windows and you're damned if you don't. If you try to be like Windows, that can mean copying inherently broken behaviour -- and will lose you friends in the "keep it pure" camp. If you don't try to be like Windows, somebody will complain that Linux is "too hard" {i.e. "not like Windows"}. If you try to make an application finely customisable, you end up driving people away because it's "hard to use"; if you don't include options to change things, you end up accused of "dumbing down".

    I can only really attribute the "problem" to Microsoft's dominance in the marketplace combined with the popular mindset, which deems that "ignorance is bliss" and eschews learning to do something very hard, very well in favour of instant gratification with a half-arsed job.

    That's why I think it's important for distributions to specialise. At the moment we have Ubuntu and Mandriva for people who want everything easy; Slackware and Debian for server administrators who feel the need to ride the metal; and Red Hat and SUSE for people who would rather pay someone else to do the donkey work. Not to mention hundreds if not thousands of less well-known distributions, catering to niche markets {self-booting mini-CDs, distributions tailored for antique hardware, retro gaming kits, movies on a self-booting CD, Linux on a USB stick and so forth}. One distribution simply can't be all things to all people.

    One thing I would like to see would be a GUI front-end to the configure, make, make install process. It's distribution-agnostic, sometimes even architecture-agnostic. Now that processor power is so cheap, the only compelling reason not to compile locally has been mitigated. A graphical front-end would look a little bit like a Windows InstallShield installer. What puts people off source tarballs isn't so much the idea of compilation {though that's where they will inevitably transfer the blame}, as the thought of unresolved dependencies breaking the process. There's no reason why a properly-put-together automake/autoconf package should not be able to detect everything it needs at the configure stage. Linux allows you to mix and match libraries to an extent; so if a particular application imperatively requires newer libraries than are already installed, that need not be a problem. The installer should be able to determine for itself whether it's possible to download and install its own dependencies, and proceed automatically if it is safe to do so.

    Of course, probably before the GUI source installer goes mainstream, we will need a reliable developer tool for creating self-installing packages; analysing libraries and creating a dependency database. Although this sounds like a huge effort, it probably will be more likely to succeed than any attempt towards achieving cross-distribution binary compatibility; binaries were never really meant to be compatible, source was always meant to be compatible.

    --
    Je fume. Tu fumes. Nous fûmes!
  18. Re:Petreley makes good points by VStrider · · Score: 4, Insightful

    Vista is pretty much multi-user on the Unix level

    No it's not. MS will never make a multi user OS. MS wants one user only per copy of windows. They don't like multi user systems. They don't like thin client systems either. (yes, MS sells a terminal server. They had to get into that cause some businesses wanted to go that route. But they're still doing their best to implant the single user mentality to average users. Their mainstream OS has no such capabilities. Plus, MS terminal server is a joke as you pay both for the server and per user. So all cost benefits are negated)

    God forbid if people find out what multiuser systems really do. Imagine that! Joe Sixpack would start wondering why he needs a copy of windows for each member of his family. Or maybe he'd go wild and just use dumb terminals to connect to the main computer. (for the uninitiated: dumb terminal doesn't mean 'command line'- you can have your desktop as you know it, running super fast on a cheap and light machine, like a pII-200MHz 32mb)

    MS threw dust in your eyes, pretending they have a multiuser OS, just so they don't get behind in the catchwords race. Before you say "but i can have more than one user on my windows machine", can multiple users use the pc at the same time? Try it. Login to your account, then create another user on that machine. Now try to login remotelly with the new user, while you're still logged in with your previous username. Windows will throw a popup, warning you, that another user is logged in and if you continue that user will be logged out. There can only be one!

    And ofcourse, even if MS changes tomorrow and decides to go multi user, there is a single-user culture in windows, that's difficult, if not impossible to change. ie. most windows apps would not work.

    --
    VStrider.
  19. FLOSS vital to future documentary heritage. by myvirtualid · · Score: 3, Insightful

    Linux is a great OS for people who want to get to know their computers. It is also a great OS for people who just want to get things done. People "just using" their Linux box are in fact contributing something, even if they never contribute code or documentation or anything the rest of us see.

    They are contributing numbers and support. And numbers and support are more important than most people have yet realized, IMHO.

    I made (well, am making) the switch to Linux because I am tired of others owning my data (e.g., MS 0wnz my email since only their application can access it for me). The more I think about this, the more I believe that open, unencumbered, and standardized data formats and protocols are vital to our future documentary heritage.

    Unfortunately vendors of proprietary operating systems and applications will likely always break standards - and certainly will do so behind closed doors - in an effort to gain every single bit of competitive advantage they can. And that threatens our future documentary heritage.

    We are moving, slowly slowly slowly, to an electronic world. We must conserve and protect that documentary heritage now before it becomes endangered. Open source is a great enabler - perhaps a necessary enabler - of this conservation.

    The more people we get "just living" on open source systems, the more people who will be "just using" open and standardized systems (as we get them built and out there). And the more people there will be thinking about these issues, thinking about the viability of open source and wondering why they ever considered paying a vendor to hold their data hostage.

    Users who are "just users" make open source spread into and beyond the mainstream. And that's where we need it to be to protect our own data and our documentary heritage.

    One day, we will wonder how we ever let vendors control our information. That day cannot come, IMHO, until we no longer depend upon them. That takes many, many, many "just users" consuming and loving what a few thousand motivated developers and writers and testers and project managers have done, even if they never actually think about them or make contributions in the expected or desired way.

    --
    I'm here EdgeKeep Inc.