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Dell to Buy Alienware?

An anonymous reader writes "Well, looks like rumors are flying, and Dell may have bought Alienware according to an article on cnet. It really would fit Dell well. They are the last big manufacturer not to use AMD, and this would fill that void. Acquiring this company would also help them grow their business to where they want it to be ($80 billion anually). One can only hope that Alienware support and hardware won't be ill effected by this acquisition."

3 of 309 comments (clear)

  1. Customer service? by Widowwolf · · Score: 5, Interesting

    "One can only hope that Alienware support and hardware won't be ill effected by this acquisition." Whoa!..Alienware has so many post purchase CS complaints...Hell its hard to even talk to a competant rep once you get your laptop/desktop..When i ordered mone in November 18, 2005...and the did not get it to me until January 31 2006..Thats a little bit of a problem..You actually think Dell buying them out will help this..Maybe the will help with the 8 Stuck pixels that my laptop came with, that Alienware CS is still insisting that they will not replace the laptop for, because it is not center of the screen..When has it ever been ok to release a completely faulty product!

    --
    ~~"Of course, that's just my opinion. I could be wrong." ~~Dennis Miller
  2. End-run around Dell's OEMs by RubberDogBone · · Score: 4, Interesting

    If true, this smells like Dell trying to make an end-run around Samsung and the other OEM builders for Dell's notebooks.

    With this, they'd get a company that makes it's own AND gain access to some supply of AMD without having to bring it in as a full mass market Dell product with the supply issues that would cause.

    Samsung would probably jump for joy as they would no longer be embargoed from selling computers under their own name in the US.

    Who knows. Voodoo says it's true. Dell denies it. Alienware will neither confirm nor deny. If these were politicians speaking, Dell's denial would be laughable and Alienware's respose would be code for confirmation.

    --
    Sig for hire.
  3. Alemonware by alfredsmithee · · Score: 4, Interesting

    The merger can only help. We bought a handful of Alienwares (desktops and laptops) for our employees - we are a government software development research lab. The desktops have been okay, but the laptops are horrible. Every one of them has had some major problems and mine (Sentia) has had the keyboard replaced twice and the optical drive replaced once. I have personally spent hours waiting on the phone for an answer from their technical support. The other two Sentia laptops we bought are in worse shape than mine. All of these problems cropped up within a year of owning the machine. Add this post to the long list of Alienware beefs that is resident on the Web...or should I say ALEMONWARE?