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Software for a One-Man IT Department?

skywalker107 asks: "I am a one man IT department for a small Company (~100 PCs 4 Servers). I know that the bigger companies use alot of admin tools for inventory, documentation and management. Right now all of my information is spread out over documents, spreadsheets, and diagrams. The software I have tried has been poor at best and only covers one of the areas I need. What do the other small IT departments use to bring this information together and help manage the madness? Is shareware/freeware a good route? Does the open source movement have anything to fit a small scale setting?"

2 of 84 comments (clear)

  1. Too easy by Anonymous Coward · · Score: 1, Funny

    Solitare can be played for hours alone. If you get sick of solitary gaming, you could try Battlefield 2.

  2. Re:Consider an access database by TripMaster+Monkey · · Score: 1, Funny

    Heh...back in the day I was charged with setting up a trouble ticket system for the IT department. One caveat: I was not allowed to spend any money. None.

    So, I sat down with an Access textbook and laboriously designed an Access dB we could use as a trouble ticket system. It was ugly, kludgy, and needed to be compacted nearly every week, but it did the job.

    When I presented my solution, I stressed repeatedly that it was strictly temporary, until we managed to get some money to spend on a professional solution. They repeatedly assured me that a permanent solution would be purchased as soon as the budget allowed.

    When I finally quit that job a year and a half later, they were still using my natty database. Last I heard from some friends who still worked there (over three years after that), the database was still in use. ^_^

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    ~ |rip/\/\aster /\/\onkey