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Lawsuit Against Ubisoft for Starforce

Cyber Akuma writes "Due to Ubisoft's intentional use of the highly controversial copy protection scheme Starforce, despite user protests and purposeful deletion of any forum discussions about the protection, Christopher Spence has filed a 5 Million Dollar lawsuit against the company for use of the crippling DRM in their games. Starforce has been reported to cause system instability, slowdowns, and possible damage to optical drives. As well as questionable business practices when dealing with customers and other companies, which has been reported on Slashdot before."

26 of 106 comments (clear)

  1. Anecdotal Evidence by Anonymous Coward · · Score: 3, Interesting

    "For example, here's one of the common problems brought by Starforce: under Windows XP, if packets are lost during the reading or writing of a disk, XP interprets this as an error and steps the IDE speed down. Eventually it will revert to 16bit compatibility mode rendering a CD/DVD writer virtually unusable. In some circumstances certain drives cannot cope with this mode and it results in physical hardware failure (Most commonly in multiformat CD/DVD writer drives). A sure sign of this step down occurring is that the burn speeds will get slower and slower (no matter what speed you select to burn at). Starforce, on a regular basis, triggers this silent step down. Until it reaches the latter stages most people do not even realise it is happening."

    Proof? Out-of-specs equipment? (remember the problem one of the linux distros had).

    1. Re:Anecdotal Evidence by Khyber · · Score: 3, Informative

      Proof.

      Installed UbiSoft's 'Silent Hunter III' and my Artec BKM-52x16 Combo drive almost immediately refused to recognize blank media directly after that. Within days of installing the program, my brand-new DVD/CD-RW Combo drive refused to even recognize a CD. Forums suggest flashing firmware, I do so, regain burning functionality, only to have the drive completely stop working the very next day. It didn't take a week for StarForce to completely kill my optical drive, force me to wipe out my hard drive, reinstall anew, and microwave the Silent Hunter CD. I paid 30 bucks for the game, and that game cost me ~$45 just to get my system back in working order due to the damage it caused.

      Personally I'd like to see a massive petition sent to Congress to totally ban Ubisoft in the USA. Add on to that a nice hint that suggests unless this happens these Congressmen won't be sitting in their seats come re-election time, and there's a slim but better than nothing chance that they'll listen.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    2. Re:Anecdotal Evidence by cluke · · Score: 2, Interesting

      Shit!! This happened to my system about a year ago. Everything slowed WAAYY down. It was driving me mad, and after about 4 hours googling and messing about I finally worked out my IDE drive wasn't using DMA anymore (or something along those lines, it was a while ago now). Had to delete the IDE drivers for XP to 'automatically' reinstate them. That was a sweaty-palmed few seconds after that reboot, I can tell you!

      I was baffled to how this happened (just blamed Windows ;-), but after reading this I am wondering if it is possible Splinter Cell:Pandora Tomorrow has this protection and caused the slowdown? If so, I am *not* pleased... though good to finally find out what the hell happened.

      Anyway, if so, that will be the last Ubisoft game I buy.

    3. Re:Anecdotal Evidence by MikkoApo · · Score: 2, Informative
      Here's an article about resetting the the drives to DMA mode.

      The registry branch where the info is stored seems to be constant, so this registry file might work too:

      Windows Registry Editor Version 5.00

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlS et\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE1 0318}\0001]
      "MasterIdDataCheckSum"=-
      "SlaveIdDat aCheckSum"=-

      [HKEY_LOCAL_MACHINE\SYSTEM\Current ControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1- 08002BE10318}\0002]
      "MasterIdDataCheckSum"=-
      "Sl aveIdDataCheckSum"=-
      The change takes effect after reboot.
    4. Re:Anecdotal Evidence by X0563511 · · Score: 2, Insightful

      How about a complete petition to totally ban copy protection outside of cd keys and encryption.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    5. Re:Anecdotal Evidence by JordanL · · Score: 2, Interesting

      Happened to me. Completely toasted my Dual-Layer DVD/CD combo burner/rewrite drive.

      Had no clue why until the first article on /. about Starforce appeared. Checked on my computer and sure enough, there it was. Had to go out and buy a whole new goddamn drive.

  2. Dude..... by WickedClean · · Score: 2, Funny

    Such a fuss...all because he wants to play without the disk.

    Just get a crack for it like the rest of us!

    --
    ...All I can say is that my life is pretty strange...
    1. Re:Dude..... by sqlrob · · Score: 4, Insightful

      It's not like it's that hard to change disks. You hit the little Eject button, take out the disk already there, and put in the new one. Easy

      There's a probability of scratching each time. It also drains battery on laptops.

      When games first started coming out on CD, they all required you to have the game disk in the drive. Yet people didn't complain.

      And you couldn't blow 640 MB * num cds in drive space on a whim then either.

      The requirement to change disks hasn't stopped people from playing console games.Hell, some games require you to change disks while the game is still playing! Yet, no one minds.

      Consoles are not general purpose machines. Why shouldn't someone be able to play a CD while playing a game?

      The whole "steal the game to avoid having to use the disk" has got to be one of the lamest excuses for theft ever.

      If you've bought the game, how is it stealing to use the crack?

    2. Re:Dude..... by ZekeSulastin · · Score: 2, Interesting

      You DID read the legal brief and/or the many, MANY posts on just about every major gaming blog concerning StarForce, right? Even if it doesn't permanently damage your optical drives, cause extreme system slowdown, or make it impossible to burn a CD/DVD (all of which have been reported to happen), it grants system-level access to user-level applications - introducing yet another security hole into Windows, one within a payload much more likely to be used by many users. Also, the company itself acts far superior to their customers, discounts and/or deletes anything on their site claiming StarForce damage, relies on a heavily biased contest result to prove their point ("Hey, come fly out to Moscow and prove to us on our own PC that we've set up for you that StarForce causes damage!!! Wait, no one came? YOU ALL R LIARZ OMGWTFLOL!!!"), and threatens with legal action many others who post about their difficulties. Thus, they lose on all counts ...

    3. Re:Dude..... by sgant · · Score: 4, Insightful

      I'll never understand the "I steal so I can play without the disk!" mentality that some people have. It's not like it's that hard to change disks. You hit the little Eject button, take out the disk already there, and put in the new one. Easy. If you have time to play an hour or two in a video game, you have time to take the five seconds to change disks.

      It's not like it's a new thing, either. When games first started coming out on CD, they all required you to have the game disk in the drive. Yet people didn't complain.

      The requirement to change disks hasn't stopped people from playing console games. Hell, some games require you to change disks while the game is still playing! Yet, no one minds.

      The whole "steal the game to avoid having to use the disk" has got to be one of the lamest excuses for theft ever. "See, judge, I wanna make my life slightly more convenient, at the cost of Ubisoft's business."

      This "case" is going to be laughed out of court.


      It has nothing to do with switching CD's. I'll gladly play a game that needs the CD to start up, like Oblivion. What I don't want is Starforce on my machine. At all.

      Why? Again, it has nothing to do with piracy or switching disks or any of that. Starforce screwed up my machine. I bought "Silent Hunter III", a sub simulation, and installed it on my computer. But I noticed that after a while, the entire computer started acting sluggish in normal activities....even though it's a Dual-core 4200+ with 2 gigs of RAM and it wasn't sluggish before. Rebooting seemed to make it worse, yet I couldn't see any activity or stolen CPU cycles or any of that. And I run a very clean system.

      Anyway, it was acting sluggish. But that wasn't even the half of it, when I went to make a CD this past Christmas to take to my in-laws of Christmas music (mainly of Tiny Tim singing carols....drives my mother-in-law crazy...but that's another story). I found nothing would burn on my burner. Then my son told me that he couldn't play his older game he liked anymore because it would launch, then just shut down. It was an older game from a few years ago, and it was working fine just a week earlier.

      To make a long story longer...I finally tracked down that all of this started happening AFTER I installed "Silent Hunter III" on my computer. I did some research online and found out all about Starforce and it's drivers. I found the Starforce removal tool and WHAM, like magic, everything started working again. But I hear that I was lucky because some people's CD drives are sometimes permanently screwed, though I don't know how.

      THAT is why I'm all for this lawsuit. I don't care about any money, just want Starforce to go away.

      --

      "Leo Fender was in a 'state of grace' when he designed the Stratocaster." -- Paul Reed Smith
    4. Re:Dude..... by malkavian · · Score: 2, Insightful

      What a weird use of logic. If you've bought the game, you've already compensated the owner of the copyright.
      Now, a crack is a patch. And a patch is basically the errata section that may be applied to any book that doesn't contain what it should (you can find errata pages for scientific textbooks now and then).
      Now, by your logic, it'd be illegal to insert errata pages into legally bought books if those pages were produced by a third party. In actuality, it's completely legal.
      Applying a crack to a legally purchased game is not illegal. You've certainly not stolen anything (having already paid). You've also not violated copyright (as you've paid for the privilege of owning a copy).
      You are not supporting pirates by using a crack. They gain nothing from it. So where's the support? And again, using a crack is not illegal.
      If software doesn't do what I want, I'll fix it. Either that, or I'll send it back to the manufacturer, and specify why I was unhappy with their product. If they refuse to accept it back on the grounds that a box has been opened (in violation of all normal consumer rights), I'll damn well do what needs be done to ensure it fits my needs.
      You have a really odd view of what constitutes theft and copyright violation. I'd really love to know where you get your ideas. They certainly don't have much to do with what the legal system sees them as. I'd hazard a guess you've been reading a lot of the 'educational pamphlets' written by the anti-piracy offices.
      But, to give you the benefit of the doubt, I'd like to see your rationale of why you consider using a crack to be copyright violation, or theft. And please make the argument such that it would stand up to scrutiny, rather than just say "Because it is", which is what you've been doing.

    5. Re:Dude..... by doctormetal · · Score: 2, Informative
      If you've bought the game, you already have a way to use it legitimately. Refusing to use that way and supporting pirates by using the cracked version of the game is still illegal. No matter how you try to spin it, it's still illegal. And, if you really did legally buy the game, it's also extremely pointless and stupid.

      If you look at the various forums, you will see that is sometimes is needed to use a crack to be able to play a copy protected game you bought.
      It happens too often that 'compatibility issues' with the protection prevent a legally bought game from functioning on vcertain hardware.
      For some games, like unreal tournament 2004, the copy protection was removed in a later patch because of too much incompatibility issues.
  3. Not enough damage... by (H)elix1 · · Score: 3, Insightful

    5M? Ubisoft sold a lot more kit than that. What is the damage going to be - 5$ off Splinter Cell Double Agent for us, 4M to the lawyers? Would be nice to see some of these machine horking protection schemes get held to the same 'criminal' behavior like deleting files or defacing websites...

  4. do some research by the+computer+guy+nex · · Score: 3, Informative

    "Such a fuss...all because he wants to play without the disk. Just get a crack for it like the rest of us!"

    I don't think you fully understand what StarForce is. Only a couple StarForce games have ever been cracked - and it isn't just swapping out a couple .EXE files.

    You need to physically unhook *all* of your optical drives and run an emulator that seriously hits system performance. UBI has released this with their Splinter Cell series - and for the most part it worked. Troubleshooting costs are way higher than normal but I know a ton of people who don't ever buy games that bought these.

    1. Re:do some research by Thalagyrt · · Score: 2, Interesting

      Actually, quite a few StarForce game have been cracked. Try looking each game up on TorrentSpy, you'll see that a lot of them are avaliable there. And yes, it is an EXE patch as far as I'm aware. Once one game protected by a certain scheme is cracked, the rest are pretty simple to crack since you just have to look for the same patterns, provided it's the same version of the protection scheme.

      I may be wrong about this, but it's what I've seen so far. I haven't downloaded any StarForce protected games so I don't know for sure how the pirated copies work, but the fact that there are pirated copies avaliable says that there is some way to run them without the disc, and without really bad hassles.

      --
      Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo!
    2. Re:do some research by F_Scentura · · Score: 2, Informative

      "You need to physically unhook *all* of your optical drives and run an emulator that seriously hits system performance."

      Or just use a SCSI drive.

    3. Re:do some research by Zerth · · Score: 2, Informative

      >Starforce coders laugh at the idiots in the warez scene,
      >just like most people doing free software do.
      >Let those imbeciles waste time cracking protections like
      >Starforce while the rest of us spend our time doing
      >something that is actually useful.

      Something useful? What, like encouraging people to pirate non-DRM'd games like GalCiv2?

    4. Re:do some research by FictionPimp · · Score: 4, Informative

      I have a no cd or a fixed iso (small iso that meets the cd check requirements) for every single starforce game I own (which is a lot of games). Starforce can't stop piracy. Most pirates have no problem waiting a month or two to play a new game. I personally dont buy games until there is a no CD crack. I even waited to buy Oblivion (Note that oblivion does not use starforce) until there was a fixed iso. I perfer fixed iso's to no cd cracks as I can use daemon tools and the iso without patching my game. Plus those isos are usually less then 20 meg.

      I dont like having a giant CD rack in my office to play games. I buy the game, rip it to my network and put the cd in my library room. If I can't do that, I dont buy the game. If they want to do copy protection, they should go with value added copy protection (such as unique keys to play online). Epic, bioware, and blizard seem to understand this. Hell epic even removes the no-cd crack with their first patch for Ut2004. Bioware did the same with nwn.

  5. One thing I'd lie to see by Anonymous Coward · · Score: 4, Insightful

    Less lawsuits, more *EFFECTIVE* boycotts. And no, I'm not talking about half-hearted "boycotts," where idiot gamers with no self-control warez the hell out of a title that's supposed to be boycotted, only to serve as proof that publishers need to use copy protection. I'm talking about shutting out all purchases, downloads, and even positive discussion about a boycotted title.

    It would certainly not be a trivial effort to organize something like this. But it would be better proof to the publishers that we don't necessarily need what they have to offer us. They provide us with services and products (luxuries, at that) that we can choose to buy. Don't tattle to mommy government so she can slap the publishers on the wrist and leave them looking for different means to screw you. Just starve them straight. If gamers can't do this, that's just proof that publishers can do whatever they want to you.

    After all, we are not talking about (sigh) Windows, which someone might actually need for some reason. These are *games*.

  6. More info on Starforce in case you needed it. by sgant · · Score: 2, Informative

    This is taken right from Wikipedia:

    StarForce has received criticism for installing its own device driver onto computers. Some users claim that the StarForce drivers can cause optical drives to fail, which has been investigated by the popular American magazine Computer Gaming World. CGW states that under certain circumstances StarForce will cause Windows to access optical drives in Programmed input/output mode which causes the drive to be accessed far more slowly, potentially causing problems. StarForce developers responded to these findings, stating "The issue on StarForce is obviously sponsored by our competitors or organized crime groups that run CD/DVD piracy operations. We are now in close cooperation with US and Russian officials investigating the matter and trying to find out who stands behind the boycott campaign". When faced with criticism on the internet, StarForce officials are known to threaten with legal action and contact with the FBI, though the extent to which these threats have been pursued remain doubtful. StarForce's developers claim that their EULA absolves them from any responsibility for problems that their software may cause [3]. Supporters of StarForce argue that the stability problems were exaggerated and have been resolved in newer versions of StarForce.

    StarForce copy protection software also forces users to completely wipe and reinstall their partitions if they wish to remove the copy protection software. The protection will also write to any shared network drives that have full read / write access, causing problems for other users on the network.

    A large number of gamers have advocated boycotts of games or publishers known to use StarForce. On 30th January 2006 Boing Boing, a popular weblog, labelled Starforce as malware, alleging several problems associated with the protection system, including disk drive performance degradation, weakening of operating system security and stability. A day later on January 31, 2006 Boing Boing received an email from Starforce, threatening legal action and stating that the article was "full of insults, lies, false accusations and rumors". CNET also ran a similar story, and has received similar [email]. However, Protection Technologies have never proven these claims are false.

    On 5th March 2006, a StarForce employee posted a link [4] to an illegal download source of Galactic Civilizations 2, a game developed by StarDock which does not use copy protection. Starforce later issued an apology for this act [5], after it received a great deal of attention on the internet.


    More info at en.wikipedia.org/wiki/Starforce

    --

    "Leo Fender was in a 'state of grace' when he designed the Stratocaster." -- Paul Reed Smith
  7. Always remember, kids: by KDR_11k · · Score: 2, Interesting

    "What you reap is what you sow".

    I hope it stops these practices, I've held off from purchasing quite a few games because I'm not sure starforce is trustworthy and I'm VERY sure that I as a legitimate customer do not tolerate being treated like a criminal. Well, actually the criminals get treated much better since the warez versions usually remove such inconveniences completely. "Here's your reward for purchasing our software instead of downloading: A worse user experience! Isn't that great?"

    --
    Justice is the sheep getting arrested while an impartial judge declares the vote void.
  8. Warning: Use of this product may cause death!! by RockClimbingFool · · Score: 3, Insightful

    Just because I put a lable on my product saying I am not responsible for damages caused by it, doesn't make it so. Its all up to the court system to see just how far EULAs can go.

  9. Re:Damage to optical drives? by Slashcrap · · Score: 4, Insightful

    They offered $10,000 reward and all-expenses paid round-trip to moscow to their headquarters, if you could replicate situation where starforce actually did some damage to optical drives.

    No, the deal was that you flew out to Moscow at your own expense to demonstrate it. And then they decide whether to award you the prize based on their rules. Also note that the vast majority of people aren't complaining that it physically damages their CD drives. They are complaining about system instability, poor performance and the gaping fucking security hole that Starforce opens on your PC*.

    I'm sure that you totally misrepresented the "competition" rules by accident. Everyone knows Starforce are above planting paid shills on forums.

    * The Starforce driver can elevate user processes to Ring 0**.
    ** That's what we call a rootkit.

  10. Re:All I know is this: by Anonymous Coward · · Score: 2, Insightful

    In a legal sense it really doesn't matter what is in the EULA, grated it helps, but you can't do something illegal even if you declare in in the EULA.

    For one, most of the time EULAs are not legal contracts, and even if they met the legal 'requirements' you cannot have a contract for something that is illegal.

    http://www.okratas.com/modules.php?op=modload&name =News&file=article&sid=45&mode=thread&order=0&thol d=0

  11. Lawsuits vs. Accidental or Intentional wrongdoing by Asmor · · Score: 2, Insightful

    Lawsuits such as this are totally justified. It's intentional asshattery. There is nothing frivolous about this.

    The only time a lawsuit is stupid is when someone sues over something that is, at worst, an accident. Malpractice, McDonald's hot coffee, etc.

  12. Re:Lawsuits vs. Accidental or Intentional wrongdoi by sumdumass · · Score: 2, Interesting

    But McDonald's hot coffee was a real problem.

    What most people don't know want to admit is that the hot coffe suite wasn't about someoen spilling coffe, it was about a company serving coffe that was too hot for the cups they served it in. Yes, the coffee was so hot it melted the cups and caused the lids to come off. After recieving many complaints about it at that particular (yes it was only one store serving it this hot too) store, a customer suffered third degree burns on thier crotch and leg areas.

    MCdonalds offered a free coffee replacment after being told about it. after seeking treatment, MCdonalds offered some small amount of money. Thats when she decided to sue for medical bills and this store offered a settlement of some low amount that wouldn't even pay for the drugs. The lawsuite was originaly for medical bills but when the jurry found that the store has paid medical claims in the past over the exact same complaints that specificaly claimed the lid to the coffee cup melted off and caused the spill, they decided the company was purposley serving a faulty and dangerous product and riased the punitive damages.

    Of course on apeal, the judgment was lowered to a number more closly resembling the original requested amount. It wasn't frivilous by anymeans except maybe the jurry's huge sum of money they awarded to punish MCdonalds.

    Now, malpractice.. This is a fun subject for several reasons. I specificaly know a person that suffered from malpractice. He had an operation on his heart to fix a valve when he was little (about 10-13 years of age). The breast plate didn't grow back properly and cause the r ibcage to slip under the one side and protrude inot his heart. The fix was to cut the sternum back on both sides do somethign to the bones and re attach them properly. This is were the malpractice comes in. The doctor who decided to scheldule a vacation the next day after open heart surgury,felt rushed by his plans and instead of cutting both side as they explained the operation or e ven performing the operation as the "plan" called for too some shortcuts. First they only cut one side, second instead of trimming out the exccess material that grew form t he first botch repair, they re wired the ribcage under the breastplate in a position that opened the lungs up a little. Then he rewired the sternum shut at an angle that caused inability to stand up straight. Of course claiming the entire poeration had been done as they initialy claimed it was, the coverup causes the therope to work on standing straight wich caused the wires to break and the ribs to seperate again. Now because it was easier to slop the poeration and keep the vacation plans, i have a 26 year old friend who has wires sticking into his lungs causing breathing problems. Ribs abd sternum plates resting directly on his heart and if he moves too suddenly,he has shooting pain that mimics a heart attack two years after the operation. To make things worse, when the wires broke, and when the ribs fell again, and when the sternuum droped onto the heart, the doctors said that it was normal and he would get used to it in time. To make things even worse, knowing this was going on, the doctors saw that the insurance was starting to run past the amount of time aloted for recovery and sent him back to work as an automechanic were he couldn't use his arms above his chest without lots of pain and got laid off because he couldn't perform his job. (now without insurance at all) It is almost as if they tried to make him broke so he didn't have enough money to get a lawer.

    If a lawsuite over that malpractice is firvolous, then I say we need more of them. This isn't a surgeon forgeting to remove all his tools. Although i would consider that malpractice too. I have seen people fired for leaving tools at job sites. This isn't some mild mistake either, it is a surgeon who deliberatly changed the operation so he didn't miss the flight to cancoon.