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AOL Allegedly Censors 'Email Tax' Opponents

Mediacitizen writes "AOL was accused yesterday of censoring email to AOL customers that included a link to a site opposing AOL's proposed 'email tax.' Over 300 people reported that they had tried sending AOL subscribers messages that contained a link to www.DearAOL.com, but received a bounceback message informing them that their email 'failed permanently.' After the DearAOL.com Coalition -- 600 organizations convened by Free Press, MoveOn and EFF -- notified the press of this blocking, AOL quickly cleared the opposition URL from their filters, alleging a 'software glitch.'"

11 of 162 comments (clear)

  1. Software Glitch? Yeah right. by samspock · · Score: 1, Funny

    And I'm the Easter Bunny.

  2. It IS a software glitch by Spy+der+Mann · · Score: 3, Funny

    If you consider the AOL's CEO's brain as "software" :P

  3. Crazy customers by mrowton · · Score: 2, Funny
  4. Friends ... by Anonymous Coward · · Score: 1, Funny

    Friends don't let friends use AOL.

    Spread the word. Don't badger [badger, badger ...], but let them know what AOL's doing to ..., er, for them.

  5. Re:"software glitch" by TubeSteak · · Score: 2, Funny

    IMHO, that's not a bug, that's a feature.

    --
    [Fuck Beta]
    o0t!
  6. Re:AOL alienating its customers... by ConceptJunkie · · Score: 3, Funny

    "software glitch"? Right. That's the most pathetic attempt at damage control I've seen in quite a while.

    Come on, this is AOL we're talking about. I could actually believe it is a software glitch.

    Note, I said "could".

    --
    You are in a maze of twisty little passages, all alike.
  7. Re:AOL alienating its customers... by mapkinase · · Score: 3, Funny

    That's the most pathetic attempt at damage control I've seen in quite a while.

    You have to give them a credit. They did not say "dog ate the line from /etc/hosts".

    Disclaimer. My filter is set to Funny:-6

    --
    I do not believe in karma. "Funny"=-6. Do good and forbid evil. Yours, Oft-Offtopic Flamebaiting Troll.
  8. Software Glitch? by GoatRider · · Score: 2, Funny

    I thought AOL is a software glitch.

  9. Re:AOL alienating its customers... by dogwelder99 · · Score: 2, Funny

    I'm posting through AOL and they don't censor anything I send... in fact, I'll post the "censored" URL right n

  10. Natural selection? Ha! by brian0918 · · Score: 2, Funny

    Clearly, Gmail is the result of intelligent design, while AOL/Hotmail are services created by God to test our faith. DO NOT GIVE IN!

  11. YOU!!!! The Devil! by KarateExplosions · · Score: 5, Funny

    It was you or someone like you with whom I had the following conversation with a few years ago. It is a painful memory burned deep within my psyche.

    AOL Rep: Thank you for waiting on hold for 53 minutes listening to the same 20 second recording over and over, how may I help you?
    ME: I'd like to cancel AOL.
    AOL Rep: Okay, no problem*. (*This is a trick)
    ME: Great.
    AOL Rep: I need to get your screen name.
    ME: It's AOLSucks29785. I called myself that because AOLSucks1 through AOLSucks29784 were already taken.
    AOL Rep: Do you live at 5022 Pheasant Circle, the white house with the blue shutters and a green Toyota parked in the front? Was you last telephone bill for $36.17? Did you have sex two nights ago for 28 minutes and could stand to put a little bit more fiber in your diet?
    ME: [nervously] Uhhh... yeah.
    AOL Rep: Okay, I've got you pulled up in our system. For verification purposes, what's your mother's maiden name?
    ME: Henderson.
    AOL Rep: I'm sorry, that's not correct.
    ME: Um, yeah it is.
    AOL Rep: Not according to our records. Has it changed recently?
    ME: No, it's my mother's goddamn maiden name. It's been the same, like, forever.
    AOL Rep: Well that's not what our computer says.
    ME: I don't care about that, her maiden name is Henderson!
    AOL Rep: Maybe when we first asked you, you told us her middle name instead of her maiden name.
    ME: Well, her middle name is Sue.
    AOL Rep: Nope, that's not it either. Try it one more time. What's your mother's maiden name?
    ME: HENDERSON!
    AOL Rep: Well why didn't you say that in the first place? Why did you tell me her maiden name was Williams?
    ME: I DIDN'T!!
    AOL Rep: Sir, I need you to calm down and speak to me respectfully or I will end this conversation.
    ME: Look, I just need to cancel my AOL account. And please, don't waste your time or mine trying to read me that stupid script to get me to stay? Okay? I went through it before. The one where you ask me what I use the Internet for, and I tell you, and then you tell me all the ways that AOL supposedly makes it easier... don't do that. I just want to cancel.
    AOL Rep: That's not a problem at all.
    ME: Good.
    AOL Rep: I would hate if someone used a script on me too.
    ME: Well, exactly.
    AOL Rep: So may I ask what sorts of things you use the Internet for?
    ME: Dammit, you're using the script on me.
    AOL Rep: No, sir, I wasn't. I was just making friendly conversation.
    ME: I didn't call for friendly conversation, I called to get you to cancel a $30.00 per month bill for dial-up Internet when I can get super-fast high speed Internet for $19.99 per month.
    AOL Rep: I bet that makes it really easy to watch movies and music videos online!
    ME: I suppose, but --
    AOL Rep: Did you know that AOL has a movie and music video service for high-speed internet that --
    ME: Are you out of your mind?
    AOL Rep: For just a low monthly fee, you can keep AOL and use it with your high-speed Internet!
    ME: Why on God's Green Earth would I do that?
    AOL Rep: AOL is so easy to use!
    ME: I don't need Playskool Internet on my computer. I am capable of using a normal web browser.
    AOL Rep: But it's --
    ME: Just cancel my damn subscription.
    Of course, two months later, what shows up on my credit card? AOL, charging me for their super-cool high-speed internet product that I specifically told them I didn't want. And in closing, I hate you forever.