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AOL Allegedly Censors 'Email Tax' Opponents

Mediacitizen writes "AOL was accused yesterday of censoring email to AOL customers that included a link to a site opposing AOL's proposed 'email tax.' Over 300 people reported that they had tried sending AOL subscribers messages that contained a link to www.DearAOL.com, but received a bounceback message informing them that their email 'failed permanently.' After the DearAOL.com Coalition -- 600 organizations convened by Free Press, MoveOn and EFF -- notified the press of this blocking, AOL quickly cleared the opposition URL from their filters, alleging a 'software glitch.'"

10 of 162 comments (clear)

  1. Stupid, but legal by nurb432 · · Score: 3, Insightful

    No law says they cant filter out what ever they want too, as long as they publsh the list to their subscribers ( and that may not be required, but good practice ) We aernt talking a goverment here. there is no 'censorship' clause..

    --
    ---- Booth was a patriot ----
  2. Re:AOL alienating its customers... by mrowton · · Score: 4, Insightful

    Gmail would obviously never do this. I don't *think hotmail or yahoo would either. As users get more educated about webmail and spam then they will start making more intelligent decisions over who handles their e-mail. So in a way I'm glad AOL is doing this. Its just going to speed up the process of natural selection and webmail providers.

  3. This is actually FUNNY by zappepcs · · Score: 3, Insightful

    This is funny because all these large corporate entities are proving (by shooting their own feet) that the Google 'do no evil' mantra is worth more than any advertising campaign....

    I can see the future where such 'news articles' cause havoc at the next shareholder's meetings... sadly, that day has not yet arrived, but as the world of commerce gets flatter, it will...

  4. Re:AOL alienating its customers... by crackerjack911 · · Score: 5, Insightful

    Well, what about the benefit of the doubt in cases like this.

    AOL has to protect its members from all sorts of attacks, and included in these are phishing and URL redirection that often come from email solicitation. AOL could simply have had a filter that would not link to anything with AOL in the URL except from specific sources (you see where I'm going with this ...).

    Sure, there is always an air of Big Brother and evil corporations trying to oppress something ... but its not always the case.

    --
    You tried your best and you failed miserably. The lesson: never try.
  5. "software glitch" by swelke · · Score: 5, Insightful

    The glitch, of course, being that they got caught.

    --
    Have you ever wondered How to Take Over
  6. Re:AOL alienating its customers... by keraneuology · · Score: 3, Insightful
    AOL is driving down a road that will further alienate them from their users

    Do you think any significant quantity of AOL's users care about things like this? There are two and only two things that will get AOL's attention: legislation/legal action or if really popular websites started to block AOL users from using their services. If MySpace blocked all traffic from AOL users until AOL scrapped their email tax and fired the person who blocked this email then (after the necessary lawsuits which AOL would ultimately lose) AOL would fire the person responsible for blocking these emails (or at least a very public scapegoat) and would scrap the email tax.

    Ain't gonna happen though.

    --
    If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
  7. Re:People still use AOL?!?! by MrFrank · · Score: 3, Insightful

    AOL has their customers lost in a blizzard. Most of their customers don't know what the "internet" is. They just use the AOL GUI for all their browsing and email. Like my sister in-law who pays $21.95/month for dial up service. She's just used to AOL. She likes the nice little portal uses to dial up.

    I've tried to get her to move off. USfamily.net is $8.25/month. I would think saaving a single mom with a 16 year old $13/month would be a good thing.

    AOL isn't marketing to the /. crowd. Look at their commercials. They want the suburban soccer mom who thinks the internet is a big bad place, and only AOL can protect them and their kids.

    Oh, and she doesn't want to take any chance at loosing her AOL ID. She has given it out to all of her chat buddies.

  8. AOL - irking customers since 1983 by blcamp · · Score: 3, Insightful


    AOL exists on name recognition and the ignorance of the customers that choose to use them as an ISP. Nothing new here. As such, this becomes the modus operandi for everything it does... "let's block these mails, but show them as bounced messages... our users are too dumb to know the difference anyway, right?" Still, nothing new here.

    But AOL itself is stupid, thinking that EVERYONE is so blissfully unaware of it's business practices. Even moreso, that anyone would be OK with it.

    I don't know which is worse... that AOL thinks it can get away with an e-mail tax, that it can censor e-mails opposing it, or that it thought it was perfectly OK to do either (or both).

    Hey, AOL... there are still parts of your feet still down there... keep shooting.

    --
    The problem with socialism is that they always run out of other people's money. - Margaret Thatcher
  9. Re:The future of "free speech" by tomhudson · · Score: 3, Insightful
    It is, if you exercise your right of free speech by going to the web site http://www.dearaol.com/ and signing the petition. The idea that spammers can pay a fraction of a cent to bypass spam filters is as bad as the games the phone company plays with unlisted numbers and caller ID.

    You get caller ID

    Telemarketing company pays extra to block caller ID on all outbound calls

    You pay extra for an unlisted number

    Telemarketing company pays extre for list of unlsted numbers

    You pay for call block

    Telemarketing company pays to bypass call block

  10. Where's the problem? by ConvenienceComputers · · Score: 3, Insightful

    I don't see any problem with AOL filtering out emails that they consider hurtful. They use the "AOL Constitution" known as TOS (Terms of Service). An AOL subscriber must abide by this TOS contract if s/he wants to continue being a subscriber of AOL's service.

    I do not like AOL, and that is why I am not an AOL subscriber.

    You join as a subscriber, you play by their rules. Once you join, you make a connection to their network and, that's just it, you are on THEIR NETWORK. It is their land and their 'domain.' They make the laws - their rules. I think you get the point.