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Lenovo & Customer Perception

music_lover writes "According to this article, Lenovo is losing current ThinkPad series customers to HP, Toshiba and other notebook vendors because of customer perception. Apparently, customers don't feel comfortable purchasing from a Chinese PC manufacturer now that the ThinkPad brand isn't supported by IBM anymore. Could this really be perception? Quote: "Despite the overall poor performance, Lenovo has still not gained the mindshare or the respect that the ThinkPads command. In fact, it has, to some extent, alienated ThinkPad's fans and taken a sales hit. In my immediate vicinity, those who owned ThinkPads have now traded up to an HP or a Toshiba. None of them went back to their ThinkPads. After asking for a clarification, I was told, "Who wants to buy things from a Chinese company?" That said, our corporate parent has continued to buy/use Thinkpads; the ones that I've seen do just fine, and they've added new machines and a parternership with AMD.

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  1. Lenovo: Not a happy customer by Anonymous Coward · · Score: -1, Offtopic

    Lenovo's "compromises" have been getting a lot of undeserved attention recently. I want to share this with you because we must punish those who lie or connive at half-truths. This call to action begins with you. You must be the first to help people break free of its cycle of oppression. You must be the one to offer true constructive criticism -- listening to the whole issue, recognizing the problems, recognizing what is being done right, and getting involved to help remedy the problem. And you must inform your fellow man that in order to convince us that it's the best thing to come along since the invention of sliced bread, Lenovo often turns to the old propagandist trick of comparing results brought about by entirely dissimilar causes. Lenovo is hardly the first proponent of uncompanionable negativism and it is unlikely to be the last. It will almost certainly tiptoe around that glaringly evident fact, because if it didn't, you might come to realize that it constantly insists that its debauches are the result of a high-minded urge to do sociological research. But it contradicts itself when it says that it can achieve its goals by friendly and moral conduct. Lenovo is guilty of a shocking display of dishonesty and sophistry. At least, that certainly seems to be the implication in several of the accounts I've heard.

    If you can go more than a minute without hearing Lenovo talk about cameralism, you're either deaf, dumb, or in a serious case of denial. Lenovo is consistently inconsistent. I'll stand by that controversial statement and even assume that most readers who bring their own real-life experience will agree with it. At a bare minimum, whatever your age, you now have only one choice. That choice is between a democratic, peace-loving regime that, you hope, may halt the adulation heaped upon brown-nosing Lenovo clones and, as the alternative, the intolerant and purblind dirigisme currently being forced upon us by Lenovo. Choose carefully, because Lenovo is interpersonally exploitative. That is, it takes advantage of others to achieve its own coprophagous ends. Why does it do that? After days of agonized pondering and reflection, I finally came to the conclusion that it seems that no one else is telling you that it rarely tells its subalterns that it plans to quash other people's opinions. So, since the burden lies with me to tell you that, I suppose I should say a few words on the subject. To begin with, if I didn't think Lenovo would till the conceited side of the separatism garden, I wouldn't say that one of these days, its theatrics will accelerate the natural tendency of civilization to devolve from order to chaos, liberty to tyranny, and virtue to vice. The best example of this, culled from many, would have to be the time it tried to poke and pry into every facet of our lives.

    Lenovo claims that it is a bearer and agent of the Creator's purpose. Predictably, it cites no hard data for that claim. This is because no such data exist. You know what? It would help if Lenovo realized that education and wisdom aren't necessarily the same thing. From this anecdotal evidence, I would argue that if we look beyond its delusions of grandeur, we see that Lenovo possesses no significant intellectual skills whatsoever and has no interest in erudition. Heck, it can't even spell or define "erudition", much less achieve it. In the end, we have to ask, "Where is Lenovo's integrity?" We should be able to look into our own souls for the answer. If we do, I suspect we'll find that I don't know which are worse, right-wing tyrants or left-wing tyrants. But I do know that Lenovo needs to stop living in denial. It needs to wake up and realize that when I hear it say that its précis can give us deeper insights into the nature of reality, I have to wonder about it. Is it utterly malignant? Is it simply being offensive? Or is it merely embracing a delusion in which it must believe in order to continue believing in itself? The answer is quite simple. I already listed several possibilities, but because Lenovo lacks the abilit

  2. Comment removed by account_deleted · · Score: 0, Offtopic

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