Verizon's Aggressive New Spam Filter Causing Problems

aviancarrier writes "Verizon DSL has turned on a very aggressive spam filter that is blocking lots of long-time legitimate emails. Emails get bounced with an error: 'XX@verizon.net: host relay.verizon.net[206.46.232.11] said: 550 Email from your Email Service Provider is currently blocked by Verizon Online's anti-spam system. The email "sender" or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block.' That whitelist web page lets you request one address at a time to be whitelisted with no guarantee for their response time to process it. I have tested multiple email sources and only one got through. As a VZ customer, I just spent 28 minutes on a call to tech support, eventually got a supervisor who knows nothing about the new spam feature, and would only agree to email a manager who doesn't work weekends about it. I warned her that VZ has a public relations problem but she was too clueless to understand." Many users have submitted this problem so it seems to be a pretty far reaching problem. There is also a discussion going on over at Google about this problem.

Comments

Teenage Wildlife

[eldavojohn]

I love David Bowie.

But goddamnit if my old www.teenagewildlife.com e-mail address isn't blocked by every SPAM filtering program under the sun.

It's a track from his Scary Monsters album, not a line of DVD's promising 'barely legal' actresses!

Discussion at google?

[mrmeval]

Don't use the wrong words or you won't be able to find it.
http://www.google.com/sorry/misc/?continue=http:// www.google.com/custom%3Fnum%3D30%26hl%3Den%26lr%3D %26ie%3DISO-8859-1%26safe%3Doff%26cof%3DAWFID%253A 2f78095dc792ff5d%253BL%253Ahttp%253A%252F%252Fwww. e-gunparts.com%252Fimages%252Fgunpartslogo.gif%253 BLH%253A82%253BLW%253A160%253BBGC%253A%2523FFFFFF% 253BT%253A%2523000000%253BLC%253A%25230000CC%253BV LC%253A%25230000CC%253BALC%253A%25230000CC%253BGAL T%253A%2523008000%253BGFNT%253A%2523000000%253BGIM P%253A%2523000000%253BDIV%253A%25230000CC%253BLBGC %253A%2523FFFFFF%253BAH%253Acenter%253BS%253Ahttp% 253A%252F%252Fwww.e-gunparts.com%253B%26domains%3D www.e-gunparts.com%26q%3Dwesternfield%2Bforums%26b tnG%3DSearch%26sitesearch%3Dwww.e-gunparts.com

Re:I think that's a different job

[c0d3h4x0r]

Absolutely right! Moderators, mod parent WAY up!