Cox May replace its own DVRs with TiVos

Controlio writes "According to a posting by user BrettStah on the TiVo Community Forums, Cox Cable is currently circulating a survey to gauge customer's interest in TiVo services. From the survey, 'While Cox currently offers its own DVR service, the Cox DVR may soon be powered by TiVo, and include the features that TiVo owners have come to expect. If Cox were to offer digital cable service with a TiVo branded DVR for about the same price as you are currently paying for satellite service each month, how likely would you be to switch from satellite TV to Cox cable that featured this TiVo branded DVR service?'"

Comments

I would switch.

[yagu]

It's not entirely fair to offer an opinion, I have never seen or used the Cox PVR. My experience has been there are few pretenders to the throne that even come close to Tivo's quality of service.

Tivo pioneered the user experience for PVR viewing, and from their first offering (which I purchased and actually returned -- it was not quite ready for prime time then) which was very good they have steadily improved their already leading product.

For those who may care, here is one of my earlier posts on tivo features vs Comcast.

If I had the option and was a Cox subscriber, not only would I ask for the swap for similar pricing, I'd be happy to pay a premium. Tivo is that good, and what I've seen of other offerings is that bad! (I recently visited neighbors who had their new Dish PVR. While I'd wished a Tivo for them, I was happy for their new window into PVR viewing. I tried to walk them through the simplest setups: record one show, pause live TV, etc., but even I found the interface clunky, intrusive, inconsistent, and obfuscated. It bordered on unusable. I was able to figure it out, but it was a RPITA to use. And, before anyone points out I had to "learn" how to use the tivo, too, that really wasn't true. The litmus test for me for entertainment gadgets is that I be able to use it out-of-the-box with no instruction manual reading. Tivo is usable from the get-go.)

If I lived in a region where I had some OTHER cable service, and heard Cox was offering PVR with Tivo, I'd switch.

Good luck, Tivo...

Is it TiVo vs. DVR...or cable vs. satellite?

[MaggieL]

Sounds to me like Cox is more interested in getting folks to switch from satellite to cable than they are in replacing their current DVRs with TiVos. Otherwise they'd be surveying their current customer base.

Re:Is it TiVo vs. DVR...or cable vs. satellite?

[sammy baby]

A little bit before the new year, I picked up a new HD set. I was pretty excited about it. If I'd known the runaround I was going to get from Comcast, I wouldn't have been.

1. I call Comcast. They tell me that an HD tuner and service is already in my plan, and all I need to do is pick one up at the office. When I show up (It's a 20 minute drive), they tell me that they're out. But they'll call me when they come in.
2. I check in after a couple of weeks. The person at Comcast says, "Oh - no, they're not gonna call you. You have to keep calling us." "Great. Hey - does my office have these HD tuners in yet?" "Yes!" Except when I get there, it turns out they don't, and haven't for days. I pitch a hissy fit, and they give me an "all in one" box (HD + DVR), promising not to charge me for the DVR part. I leave, mollified. The box doesn't work.
3. Guy from Comcast shows up... 8 days later. "Yup, it's broken," he says. He swaps the DVR out with a brand new box. Beautiful high-definition television, complete with DVR functionality! It works! For a few hours, anyway. That evening, the hard drive (or something) on the device starts making a clicking noise. The DVR part no longer works.
4. Guy from Comcast shows up... another TWO WEEKS LATER. He starts to swap out the box, discovers that the new one he has doesn't work at all, and puts the old one back. "It's a real problem," he admits. "All the techs just had a meeting about it. We unplug the units from the network to take them out, something changes in their config, and they have to be taken back to the office." Great. "Call to schedule another appointment in a couple of weeks."
5. I schedule another appointment. I call out from work to be there. Then someone leaves a message on the answering machine saying... they're out of set-top boxes again, and I've stayed home for nothing.

Fuck Comcast, right in their fucking eye.

Two questions

[Dark Paladin]

I haven't read the article yet (it's in my other tab) - but two questions:

1. Is this "crippled" in any way, or is it a real Tivo?
2. Does it plug into the Digital cable, or just the regular analog?

I have a Tivo now, but another one would be useful (since my wife likes the American Idol shows, and I - don't). But if Cox is considering this, especially in wake of the recent Tivo/Echostar (if I remember correctly) lawsuit, Cox could save money on development, say "You know, the control isn't worth the hassle" (which would be called "buying a clue"), and Tivo could get more customers. Everybody wins, even the cable customers.

Which is why I'm looking outside the window for those damn flying pigs.

tivo all the stuff automatically?

[192939495969798999]

If they're doing that, why don't they hook up a bunch of Tivo's at the local distribution, and tivo everything? That way, you could watch any program at any time. Of course, some programs would be "too busy", and they'd only have x hours/shows in advance, but that would be completely sweet.

Come to expect what?

[Reality Master 101]

Being someone who has both a Tivo unit and a Cox DVR (the Tivo is in my living room, the other is my hi-def plasma in the game room for the home theatre), I have to say that the Tivo doesn't really do anything the DVR doesn't do. The primary differences are:

1) The Tivo will download "recommendations" (which I have yet to ever use). Advantage: Tivo (I guess)
2) The DVR has a way better guide that has a nice preview screen (Advantage: DVR)
3) The DVR has two-channel capability (watch one show while the other records). Advantage: DVR
4) The Tivo has to use the serial input, which makes channel changing slow, versus the DVR which is integrated with the cable box. Advantage: DVR
5) The DVR can do HDTV. Advantage: DVR (those I suppose these new Tivos might do it)
6) The user interface on the Tivo is way simpler. Advantage: Tivo.

All in all, I'd say my existing DVR is way better than the Tivo, though if they added what's good about the DVR, maybe it would be OK. I suppose my point is that the Tivo isn't so far ahead of the DVR that it's going to make some huge difference.

Re:Come to expect what?

[silas_moeckel]

You have apparently never used a sat tivo.

1) same
2) Subjective
3) tie
4) tie
5) tie
6) same

So the only catagory the DVR might be better at would be the guide interface. As a long time user of Tivo I use the my recordings a lot more than guide and like ther overlayed look. The Direct Tivo's can do a picture in a window similar to your DVR but thats personal preferance though having the option is good. Now for the rest of the features.

Tivo can move recodings off the tivo onto the server.
Tivo can talk to other tivo's in the same house and move recodings around.
Tivo can access content on your pc for playback on your TV. (Think rip all your DVD's and never have to touch them again)
Tivo allows you to access 3rd party applications.
Tivo will stream internet sources and MP3's

Short term good but long term bad for TiVo?

[MS_leases_my_soul]

I love my TiVo. I had a Series 1 that I hacked to the gills before I sold it and went with the Series 2. Years later, I run a media server with Galleon on it and have everything stable enough to pass the WAF and KSF - Wife Acceptance Factor and Kid Survivability Factor. I gladly pay my monthly subscription for the very factor that I believe in TiVo and want to give them my recurring revenue versus a one-time payment.

I see a possible future for TiVo. I can download vblogs today, re-encode them to MPEG2 using VLC player, and hang them out on a share on the media server. I watch most of the vblogs on my TV now. Thanks to an RSS feed to the cartoons in the internet archive; the kids occasionally download an old superman cartoon and watch it. They didn't think twice about the concept of asking for a show, waiting for it to download, and then having it whenever they want it. This could be the future of TiVo.

Somewhere in a lab, TiVo has to be playing with TiVo Desktop with built-in torrent ability. If TiVo Desktop could do torrents, TiVo could have a new revenue stream by allowing content providers to register their content with TiVo. TiVo would host the tracker and desktop would download and share. Before you could play the video, you would need to download a key from TiVo. Bingo - instant subscription video. If TiVo also added the ability to insert custom commercials into the video, that would be all the better. You don't have to pay for the subscription, but you can't fast forward through the commercials. If the commercials were given to me based on my demographics and I had the ability to thumbs down any commercial I did not like, I would go for that!

TiVo embracing IPTV could change the face of "television". Anyone with a decent camera and a cast could create content with the possibility of a profit. Independent TV would spread as fast as cheap digital cameras have spread independent film! The old 500 channels analogy would become a joke.

But I don't think this will ever happen. Why? Because of the players TiVo is cutting deals with. Hey, I understand why they are doing it -- they have to pay the bills today! But once the deal is done, I don't think Cox and Comcast are going to appreciate TiVo pulling eyeballs away from cable TV to get their video broadband through TiVo. Then again, maybe this is a two-way hedge. Maybe the cable companies are seeing where IPTV *could* go and are putting a backup plan in place where they are still the pipe the video flows through.

All I can say is that the technology is not there today. If everything we are told about the TiVo 3 is true, I think we would only be a bittorrent enabled version of TiVo Desktop away from the start of something huge, but just like DIRECTV would not enable the HMO functionality for the DirecTiVo, I don't see cable companies being too keen on losing viewers (and thus ad revenue) to someone who needs them to survive.