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OpenDocument Plans Questioned by Disabled

ComputerWorld is reporting that John Winske, president of the Disability Policy Consortium, is raising some questions about the accessibility of the OpenDocument format. From the article: "Winske, who has muscular dystrophy, said he instantly remembered how Microsoft had to be "prodded and dragged, kicking and screaming" to make its software accessible during the transition from DOS to Windows. None of the prominent desktop applications that can create and save documents in OpenDocument currently work well with screen readers, magnifiers and other assistive technologies -- at least at a level comparable to that of products from Microsoft, whose 40-person Accessibility Technology Group is now widely praised by disabilities advocates."

22 of 375 comments (clear)

  1. They can always use word. by MMC+Monster · · Score: 4, Informative

    As was mentioned in a recent /. article, they can always use word and (soon) be able to export their documents to ODF format.

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    1. Re:They can always use word. by swillden · · Score: 4, Insightful

      Indeed, and not just Word, but Office. The plugin is supposed to support the other apps in the Office suite, too.

      My only concern is that it appears the plugin is not going to be made widely available, in order to avoid removing the pressure for people to migrate away from Office, except in cases where there's no other reasonable choice at present.

      I think releasing the plugin widely will (a) make the point that the OpenDocument goal isn't to kill Microsoft Office, it's to enable wide interoperability and allow competition in the office document space and (b) greatly facilitate its adoption. If lots of Office users can be convinced to use OpenDocument as their default file format, the motivation to migrate away from Office will come naturally from the high price of Office and the instability of some of its components (notably Word).

      And, who knows, maybe Microsoft will rise to the challenge and beat the competition out by producing a superior product that is worth paying for even in a market that's been leveled by OpenDocument? Probably not, but it could happen, and it would be a win for the consumers and the marketplace as a whole.

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    2. Re:They can always use word. by swillden · · Score: 4, Insightful

      People with disabilites are more concerned that ODF incorporate handling for text readers and such from the outset

      Umm, ODF is just a file format, the notion of incorporating handling for text readers doesn't make any sense. In fact, given that ODF is open and ultimately text-based, it will be very easy for people to write text readers for ODF documents, much easier than it was to build them for Word documents.

      The problem, of course, is that even if those ODF text readers are easier to build, that doesn't change the fact that they don't presently exist. Being able to load ODF files into Word, and then to use readers that plug into Word, addresses that problem handily.

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    3. Re:They can always use word. by Kelson · · Score: 4, Insightful

      People with disabilites are more concerned that ODF incorporate handling for text readers and such from the outset...

      You mean ODF-capable applications, right? Because ODF is just a format for the data. Handling for text readers, magnifiers, etc. is something you build into an application like Word or OpenOffice, not something you build into the file format itself.

      A text reader doesn't care whether you've opened a Word doc, and OpenDocument file, a text file, or an HTML file. It cares that your word processor knows how to feed it text.

      The crux of the issue is that OpenOffice, Kword, etc. need (better) support for assistive technologies. That's not the same as redesigning the OpenDocument format itself.

    4. Re:They can always use word. by lysergic.acid · · Score: 5, Insightful

      That's not the point. One of the main benefits of ODF is supposed to be the prevention of vendor lock-ins due to the use of proprietary formats. It's designed as an open alternative to Word documents, and many (including government agencies) plan to migrate to ODF. This is supposed to save people a lot of money and make public documents more accessible.

      Saying "oh, disabled people can just stick to Word" leaves the disabled community in practically the same situation as before, except that now there's a higher chance that they'll encounter machines with some word-processor other than MS Word installed on it.

      The disabled community just want to be able to receive the same benefits from ODF as the rest of society. I mean, why should they be locked in to a single vendor? How can schools/public institutions switch over to free software by adopting ODF if non-MS packages don't have accessibility options for the disabled?

      This isn't about whether disabled people can still use ODF--it's whether the ODF movement is really about the values and ideals that its proponents expound. ODF advocates claim there are benefits to the adoption of an open format, but they seem to ignore a significant segment of our society with special needs; that is what the DPC is afraid of. And comments like yours simply confirm their fears.

    5. Re:They can always use word. by lynx_user_abroad · · Score: 5, Insightful
      People with disabilites are more concerned that ODF incorporate handling for text readers and such from the outset and not have to be bludgeoned into doing it later.

      ODF (Open Document Format) is not an application. It is merely an open specification for how to represent the contents of an Office-type document.

      People with disabilites are concerned that the applications which currently support ODF do not support text readers and such to the same level that the Microsoft Office suite supports those devices. With assistive technology, they can access electronically-stored documents in MS Office proprietary format better than they can (currently) access electronically-stored documents in ODF format (without using the plug-in).

      But wait; there's a flaw to that argument Microsoft doesn't want anyone to notice.

      When it comes to accessing electronically-stored documents, we are all handicapped. None of us can access any sort of electronically-stored document without the use of the assistive technology commonly known as a computer/operating system/office application stack. But if the document is stored in MS Office proprietary format, it becomes unavailable to those individuals who are handicapped by not having paid Microsoft a license to access the document, and there ain't no way around it.

      Nobody want's to be disabled. But we all are, to some extent. Where disabilities can be reasonably addressed, they should, and I don't think anyone has any problem doing this where it's reasonable to do so. But to handicap the entire population in a half-assed attempt to make access more 'equal' for everyone is patently absurd.

      Kudos to those disabled individuals who succeeded in convincing Microsoft to 'do the right thing' by making documents stored by their office suite accessible to people requiring less-common assistive technology, like text readers and such. Maybe they can help the rest of us (or the rest of us can help them) to convince Microsoft to once again 'do the right thing' and make documents stored by their office suite accessible to the rest of us. All they need to do is either open their file formats or support ODF.

      In the meantime, those of us 'less disabled' disabled individuals will focus on building applications which allow electronically-stored documents to be accessed by everyone.

      --

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    6. Re:They can always use word. by Anonymous Coward · · Score: 5, Insightful
      "How is that going to help them? Point is that every program needs to have this feature already if they are to be forced into using them. If they go to the town library it needs to have the software for them, if they go into a school again it needs to have the software for them. Making them write their own software to do something that they can already do now with Office is a waste. OpenOffice.org needs to add this feature, any other word processor that uses the ODF needs to add this feature. It should not be up to the end users to write their own software for a format being forced on them that is suppose to make things easier and cheaper."

      No, by your thinking EVERY application needs to add this feature. Why just those that use ODF? I'd accept that if libraries already use MS office they should probably not switch to OpenOffice until these features are added. The plugin at least allows them to switch to ODF until then, which helps a lot of people, just not all of the people (yet).

      Software is always funded by end users. You don't have to write it yourself, just pay for it. If a group of people want to expedite certain features getting into some software, they can always pay the developers to get things moving. Large numbers of people have freed themselves from expensive proprietary software - by writing Free software. They've been nice enough to make that work available to others for free, and now some folks can find nothing better to do than bitch about it.

      That said, people tend to focus on things that are important to themselves. I don't tend to think about issues for the disabled because I am fortunate not to be disabled. OTOH, I'm sure disabled people spend a lot of time noticing how the world is not built with them in mind. As a result, they have to complain loudly to get things done to accomodate them. I get that. If I were you, I'd complain if the library switched to software that locked me out. Hey, I avoid web sites that use flash (I bet you do too). But please don't complain if they offer documents that you can still read with MS, and I can read with free software.

  2. Disabled by mattwarden · · Score: 4, Funny

    As someone without a working soul, I have felt very accommodated by Microsoft's team.

    1. Re:Disabled by Anonymous Coward · · Score: 4, Funny

      Disabled (Score:2)
      by mattwarden on Tuesday May 09, @02:36PM
      (http://mattwarden.com/)
      As someone without a working soul, I have felt very accommodated by Microsoft's team.
      --
      mattwarden
      mattwarden.com [mattwarden.com]


      ---

      You aren't, by any chance, Matt Warden, are you?

    2. Re:Disabled by Anonymous Coward · · Score: 5, Funny

      Technically, he could just as easily be Mattwar Den.
       

  3. Format/Software confusion by Anonymous Coward · · Score: 4, Insightful

    It seems like this group has fallen for Microsoft's repeated lies that OpenDocument == OpenOffice. Accessibility is a software issue, not a document format issue. They should be complaining that OpenOffice, KWord, AbiWord, etc aren't accessible, not that OpenDocument isn't. OpenDocument is just as accessible as .doc format now that Word has a plugin to save in OpenDocument format.

  4. It's *open,* dagnabbit. by Rob+T+Firefly · · Score: 5, Insightful
    None of the prominent desktop applications that can create and save documents in OpenDocument currently work well with screen readers, magnifiers and other assistive technologies

    Is this not the point of having an open format? Anyone anywhere is free to write an app or plugin - heck, build a set-top box even - that can easily handle the needs of the disabled or anyone else to use the format. As with most if not all features of anything open-source, if the need is there the solution is within reach.

  5. ODF is not the issue.... by Ckwop · · Score: 4, Insightful

    This has nothing to do with OpenDocument as I can create any program that can read and write the format. In fact, if Winske was such inclined he could write a program to do this himself. Try doing that with Microsoft's format!

    It's vitally important that disabled people are able to use computers. Computers allow them to connect with people in a way where they're truly equal. As a light hearted aside, a disabled guy from Romania who I met when I was there just a few months ago was able to totally own me in Unreal Tournment! To paraphrase a famous gun nut: God created man, colt^H^H^H^Htechnology made them equal.

    If anything, OpenDocument will allow much more deeply integrated software for disabled folks. I think once this starts to become a reality, disabled people will really enjoy the format.

    Simon

  6. Sure ... Word ... not! by Hektor_Troy · · Score: 4, Insightful

    Why should they be forced to use a proprietary product for a fully open standard, just because they're disabled? Shouldn't this be something that the OSS movement jumped on?

    None of this "prodded and dragged, kicking and screaming" crap, but just jump in to it?

    I know, I know ... scratch an itch, but wouldn't it be cool to actually help those, who need it - instead of just helping yourself?

    --
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  7. Would somebody please RTFA by planetmn · · Score: 4, Informative

    It's pretty apparent that, once again, Slashdot has taken an article completely out of context.

    The gentleman in the article was critisizing the State of Massachusetts decision to require ODF on the basis that ODF compatible software isn't friendly to the disabled. This has nothing to do with whether or not Word can or cannot read the format, nor about whether open formats are better than closed.

    He is merely stating that making the decision based on currently available technology does not support his group. From the article:
    Winske said he likes the concept of open-source technology and hopes that OpenDocument will one day be accessible. "I have no problem with it," he said. "The Mozilla Project and Firefox have proved that if people build a better mousetrap, people will use it. It's a matter of making that mousetrap accessible."

    -dave

    --
    /., where "Apple and Google provide Iran with nukes" will be refuted with "But Microsoft is a convicted monopolist"
  8. Fear of an Open planet. by khasim · · Score: 4, Insightful
    Is this not the point of having an open format?
    Yes.

    But there are advantages for proprietary companies in having a closed format. Particularly if it is in use on 90% of the workstations out there.
    Anyone anywhere is free to write an app or plugin - heck, build a set-top box even - that can easily handle the needs of the disabled or anyone else to use the format.
    Yes. And that's the "problem".

    If anyone can do it, then once someone does do it, there won't be much of a market for those other companies.
    As with most if not all features of anything open-source, if the need is there the solution is within reach.
    Yep. But it doesn't generate the same revenues that proprietary products do.

    So, having a universal format that is licensed is good for their profitability (provided the license isn't too expensive).

    But having an Open format that is Free to anyone to write to means that their market may be replaced by a Free (as in speech, as in beer) app that does everything their current apps do, but does it better.

    Example: Some blind guy wants to edit a document that was sent to him.

    Right now he needs MS Office.

    Two years from now, he'll run an app that doesn't even display the document. Straight from file to speech and from speech to file. The speech recognition won't be tied to the MS Word (or even OpenOffice.org). It will be a distinct app. That means less effort on the part of the programmers. And being a distinct app means that it won't be tied to variations in the word processing program that the current ones have to interact with.

    Simplicity and modularity. All of a sudden, the market for apps for the blind is taken over by Open Source and Open formats.

    And it spreads to other markets.





  9. MS Office is better by cerelib · · Score: 4, Insightful

    Their complaint is not about the document specification, it is about the fact that the major software that supports the OpenDocument formats does not have adequate accessibility. If major markets, like state governments, are going to switch to a certain format then disabled people have every right to voice their complaints.

    I find it funny that many people seem to be pointing at the fact that Microsoft Office will have an ODF plugin and that those disabled people should just use that. This only affirms the fact that Microsoft Office is a superior product to all of its competitors, or at least the open source ones supporting OpenDocument. I am sure all the /.ers will be bashing on Microsoft again for their supposed lack of innovation and good products by the end of the day.

  10. don't screw this one up by penguin-collective · · Score: 4, Interesting

    That view is frustratingly short-sighted. Microsoft Office is a tool developed for people with no disabilities; accessibility will never be a primary consideration. Using Microsoft Office with a screen reader or a magnifier is at best a crutch.

    Much better interaction styles are possible for the disabled. In the past, they haven't been commercially viable because Microsoft Office formats have dominated the market With open document formats, there would finally be new companies entering the market with high quality tools specifically for people with disability.

    Let's not even dwell on the fact that the disabled have experienced first hand how frustrating it is to be at the mercy of Microsoft; do you really think that other groups aren't equally frustrated with Microsoft's predominance but lack the lobbying power to get Microsoft to hire a 40 person crew to address their needs? And what happens with the next paradigm shift? GUIs will have transparency, high resolution visualization, and other features, and it will take many years for accessibility tools to catch up--do you want to continue to be at the mercy of a single company to meet your needs in perpetuity?

    Adoption of open document formats is a huge win for the disabled, without any downside. You can even continue to use Microsoft Word, since there will be plug-ins. But you may want to work with the OOo people to improve accessibility there. And you will see ODF apps aimed at people with disabilities soon after the format becomes reasonably widely adopted. Please, don't screw this one up, for your own sake and the sake of everybody else.

  11. Re:It's a file format. by Hektor_Troy · · Score: 4, Insightful
    If this guy feels "screwed again", he should do something about it. And I mean write some software, not complain and lobby.
    Why the [censored] is this insightfull? It is, if anything, retarded (no pun intended). Are you seriously suggesting, that NOBODY is allowed to make suggestions and/or comments about ANY software, unless they themselves are able to write a replacement for said software?

    What the [censored] is wrong with lobbying about the lack of a feature (even if it is a bit misguided to complain about a document format, rather than a reader)? How the [censored] do you expect software developers to come up with neat things (like, say for instance, a nice way for OpenOffice etc. to work with screen writers) if people don't mention the fact, that it is missing? Ask the magic 8 ball?
    --
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  12. Re:Welcome to Open Source by Kadin2048 · · Score: 4, Interesting

    Actually I knew a blind guy once who programmed just fine, using a Braille terminal and some sort of very basic text editor. Just like any other programmer using a text shell, except the output was through the braille terminal instead of a VDT. IIRC he had some sort of non-QWERTY keyboard also, but I never inquired as to how it worked.

    He always maintained that screen-readers were a huge step down, and were being pushed onto sight-impaired people because they were a lot cheaper than full-size (40 or 80 column) Braille terminals.

    When you think about it, basically any command-line application is much better suited to use by a sight-imparied person than a GUIed app, because it can be more easily transformed into a serial data stream (which can be read or felt linearly). So really, Linux ought to be the platform of choice for accessibility, since you can use it in so many more ways: if you don't want to use a GUI, no GUI for you. You don't ever have to use a graphical control panel to change a system setting, check email, even search the internet, etc.

    (Unless of course people send you raster PDFs as email attachments, but not like a screenreader is really going to help you much with those, either.)

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  13. Re:at least give them a chance to develop these by SydShamino · · Score: 4, Insightful

    First, it's unfortunate the example set by Microsoft is what sets the stage and expectation for anyone else. OSS is not Microsoft.

    You are absolutely right. OSS developers are not like Microsoft developers. Microsoft developers work on neat features proposed by engineering, and boring features proposed by marketing based on customer demands (like useability). Far too many OSS developers work just on what they damn well want to!

    Of course everyone who is volunteering their time should be able to do so as they wish, and everyone in a job should have the right to do something they enjoy, yadda yadda. But nobody's job is 100% fun all the time.

    Even if it is generally untrue, the stereotypical OSS developer response is as stated by a post just a few down from yours: "Surely there are...disabled people who can write code? Get busy, and stop expecting others to take care of you." Harsh, considering many disabled would not be alive without constant care from others.

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  14. Missing the Point by Yobgod+Ababua · · Score: 5, Insightful

    Yes, the article is (properly) critquing the applications that currently support ODF, but it is still (improperly) casting that as a shortcoming of ODF itself. It's like saying that "gif images" are somehow flawed because of limitations in Microsoft Photo Editor or Photoshop.

    The whole point to having a well documented, open FORMAT, is that any APPLICATION (proprietary, open, free, expensive, shoddy, polished, whatever) can implement that format and interoperate with all other applications that do so, and be guaranteed to be able to continue to interoperate for as long as they want.

    Yes, MS Office is still in many ways a superior product to "alternative" office software, but it's (currently) superior accessibility features have no (zero!) relation to the fitness of the ODF format, postscript, PDF, plain text, or any other format. What _does_ have an effect is that MS likes to make it's formats labyrinthine and preferably legally encumbered, which means that if you save all your data in an MS format, you tend to be limited to using MS applications (for as long as they let you) to access that data. With a well specified international STANDARD FORMAT like ODF now is, consumers (disabled or not) get to choose whatever applications they want.

    The point to people pointing at the MS Office plugin is really that adding support for a new format is not difficult to do. If we want the features of MS Office it's an argument that MS needs to add native support for _all_ current international office document standards to Office, not that somehow those standards are defective because MS refuses to use them. Note that Office still doesn't have native PDF (another international standard in common use) support either.