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Microsoft to Turn to Driver Quality Ratings System

QT writes "Ars Technica is reporting that Microsoft is finally trying to do something about PC driver problems. A new crash-report-driven Driver Quality Rating system will be used in Windows Vista to rate drivers. Drivers that rate poorly in real world use by users will lose their logo certification status, which would be bad news for OEMs and the device manufacturers themselves. Maybe now submitting crash reports will feel more useful? This is long overdue."

13 of 333 comments (clear)

  1. I don't know about you by CrazyJim1 · · Score: 5, Funny

    But I always submitted my crash reports when the crash was caused by my own buggy code. I just thought it was humorous I could even send that data in, so I did.

    1. Re:I don't know about you by Bob54321 · · Score: 5, Funny

      I submit Firefox crashes so the IE team feels a little hope...

      --
      :(){ :|:& };:
    2. Re:I don't know about you by pchan- · · Score: 4, Funny

      In my exception handling code, if I find that the crash is unrecoverable and due to fubar code by myself, I'm always sure to create an additional segment violation.  This way, the "Report error to Microsoft" dialog comes up and the user thinks the bug is Windows' fault.

      void pass_the_buck(void)
      {
        unsigned int *a;

        // blame microsoft (the loop is just for dramatic effect)
        for(a = NULL; *a = 0xdeadbeef; a++) ;
      }

  2. Is this the end of CD DRM drivers? by mentaldrano · · Score: 5, Insightful

    The very first thing I thought of was CD copy protection schemes. Many of them install "drivers" that disallow copying and such. Once these are ported to Vista, and they will be, will these be open to feedback? Who wants to bet that Microsoft will roll over and allow some drivers to be "immutable"?

    This could be one of the greatest things ever, or another huge disappointment.

    1. Re:Is this the end of CD DRM drivers? by StillAnonymous · · Score: 5, Insightful

      The worst thing about those types of drivers is that they are deliberately made to be very difficult to reverse engineer. So if you start seeing bugs and crashes in them, you can't even take a look to see what's going on (unless you have a LOT of patience).

      So what will probably happen is this: StarFor... oops, I mean "Generic copy-protection driver #3" crashes for some unknown reason. Copy-protection vendor's response? Oh, it was probably due to bad hardware or due to another copy-protection companies buggy driver interfering with our perfectly coded one. But you won't be able to verify their claim since the driver resists debugging and is encrypted!

      So it's par for the course in this situation.

  3. Re:'Long overdue'...or 'same shit, different day'? by gwhenning · · Score: 5, Funny
    Finally, will this new system possibly be subject to abuse? Will it be possible for rival manufacturers to submit bogus crash reports to Microsoft to poison the ratings of their competitors?


    I can see it already. Six months after Vista ships the iPod will be flagged as the worst device and lose it's windows certification.
  4. Re:'Long overdue'...or 'same shit, different day'? by InsaneGeek · · Score: 5, Insightful

    Actually I believe it's you submitting bug reports for hardware that microsoft doesn't controll, doesn't create drivers for and isn't distributed by them. What you paid microsoft for were the ones that come from microsoft, but you can't really claim that you are paying microsoft to be their beta tester when you download a new . So I'm not quite sure what your beef is... other than to possibly anti-m$ karma-whore a bit.

  5. You don't make any sense by bwoodring · · Score: 5, Insightful

    Thousands of Vista drivers won't come out until AFTER the operating system ships, and they are written by third parties. Other than guaranteeing that they are bascially functional, Microsoft cannot possibly test every driver for bugs and incompatibilities with every other driver or piece of software. This at least gives users a way to provide feedback about poor quality drivers. This is typical anti-MS bashing. It's so incredibly obvious that the OP though hard about how he could take this announcement the worst way humanly possible. Congratulations... you're right... trying to fix a problem is, in fact, an admission that there *is* a problem. And UI improvements just go to show how poor the XP UI is, and kernel improvements just go to show how unstable Windows is... etc... etc... Don't you ever get tired of whining?

    1. Re:You don't make any sense by tomhudson · · Score: 4, Interesting

      If it was almost anyone else, there wouldn't be any argument. History, in the sense that Microsoft has always worked to blame others (Lotus, Corel, Netscape, so many printer manufacturers) for problems that are caused by Microsoft policies, works against trusting them:

      1. undocumented APIs that end up getting used anyway because if you try to go the legit route, you quickly find "you can't get there from here" - for 2 decades and counting
      2. patches that purposefully break competitors products
      3. denial of responsibility for poor programming
      4. what little information they do release is frequently not accurate (see the European Commision's findings that Microsoft can't even document their own code - and sometimes they can't even find the code any more)
      5. treating the certification program as both a cash cow and a lever against manufacturers - a prime example of asshole management that works to the long-term detriment of everyone, including Microsoft

      ... and the usual rants ...

      Like I said, anyone else, this wouldn't be an issue. But they LIE so many times. Look at the latest spyware - the WGA tool that phones home every day, and all the lies they told about it, and continue to tell about it. This is someone you'd trust?

  6. Parent is Troll by xswl0931 · · Score: 4, Insightful

    The article clearly refers to OEM written drivers, not MS written drivers. So if you install Vista and don't install any additional drivers, then you can definately expect that to work. If you now install the latest Creative and ATI drivers. You can submit crash reports to MS if those drivers fail. As for the old crash system. OEMs still get crash reports, but there was no incentive for them to fix bad drivers. Now, if they don't fix their drivers, MS will revoke their WHQL status and cannot advertise that they are compliant with Vista. I don't know enough about the system to say whether they have checks in place to prevent abuse.

  7. I know what I will do by Anonymous Coward · · Score: 4, Interesting

    I will give bad feedback to all vendors that develop drivers which aren't standard / poorly integrated with the OS.

    This include any driver which add a tray icon app. Do we realy need that each wireless card vendor bundle its own wireless configuration software?
    Yes, I know you don't have to use it, but most people think they do. Try to explain to the average joe why there is TWO icons displaying the status of his wireless connection. Or that changing the color settings of the monitor depends on the video card driver.
    When I bought my cheap 3.5'' USB SD/CF card reader, I didn't know that it needed a special software to work. At last in Vista I will be able to mod them -1 bad driver.

  8. The hardware world is a disaster... by TheNucleon · · Score: 4, Insightful

    ...and this doesn't solve the problem. The WinTel and LinTel communities have decided, with their pocketbook, that they want "choice", which means a jillion different CPUs, chipsets, video cards, sound devices, network devices, USB and FireWire ports - the list goes on and on. The mere thought of testing relevant combinations/permutations of this makes my skin crawl. Yes, a good driver architecture would help, but hey, if your video card fails, who cares if it takes your system down - your system _is_ down without video.

    What we really need are some standard reference models for PCs, and (this is critical) we need hardware manufacturers to stop treating driver interfaces as intellectual property and completely, totally OPEN their interface for software developers. Of course, like I said above, people vote with their pocketbook, and people don't seem to get that worked up about this. They'll continue to buy nVidia or ATI or whoever because the cards really do have great performance, and they'll just suffer with the problems that come with proprietary interfaces. I mean, it's amazing to me - when I buy hardware, it should be OPEN. What you did under the hood is one thing, but how the system interfaces with it - OPEN. My old retro computers came with SCHEMATICS, for crying out loud.

    OK, I'm off my soapbox. Just don't think that the driver world will get any better this way, because it won't. Until we're dealing with known, documented hardware and a more elegant driver architecture, a crashin' we will go.

    --
    My comments are my own, and do not represent the views of my employer, my spouse, my children, or my cats.
  9. Re:Too much nonsenical data. by staticdaze · · Score: 5, Informative

    I think you're over-reacting just a bit...

    1. It presumes the problem is faulty driver coding. Does it take into account other applications open at the time? What about tricky conflicts? I've been around enough to see MANY applications that kill drivers, like Word causing video driver crashes. Who's fault?

    Yes, it does account for other applications open at the time. If you look at the data that will be sent to Microsoft, you will see (among other things) a process list. That aside, drivers shouldn't crash, regardless of any requests that applications may make of them. If an application is causing a driver to crash, the driver probably missed a bounds check, screwed up its state machine, or who knows. Something that should be caught and handled, in any case.

    2. Will Microsoft pore over all this data? Drivers crash for ... what? ... dozens of reasons? Hundreds? Is MS going to pore over _all_ this data, identify actual driver problems? OR just send blanket data to OEM and say, "OK, you've lost your certification. Sorry it didn't work out. You'll have to find out why your driver crashes, here are the 7,500 reports. Have a nice day."

    3. Will the data contain enough information for the OEM, who really gets a bunch of MS-formatted data, get enough real information to solve the problem?

    These two questions contradict each other. In #2, you say that there will be too much information. In #3, you are worried that there won't be enough. Which is it? Either way, you should take a look at the contents of an error report sometime; they are quite detailed, just not in plain english. From those 7,500 crash reports, there are definitely going to be some common function pointers that the driver developers can use to look up the offending functions, their arguments, and the state of the other registers on the machine. While the information looks cryptic to the average user, it is very useful to those who can map that hexidecimal data to source code.

    4. According to TFA, this only works on the "Premium" edition of Vista. In that version, drivers have to be certified. If "Premium" proves to not be a best-seller, how many OEMs will bother with certification? I still have to click through "non-certified" dialogues in XP today.

    Certification does more than just avoid the silly "non-certified" dialog box. Certification isn't cheap; companies who spend the money to go through the certification process have at least shown some commitment to driver quality by getting a third-party to verify best practices. I believe that getting your driver certified also allows you to use the "Certified for Windows" logo on your product, which (probably) has some sway with customers.