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AOL Tries New Tactic to Keep Customers

Jhon writes "AOL customer Vincent Ferrari tried to cancel his account, but a phone rep wouldn't let him do it. What he got when he tried to cancel his account was a lot of frustration. Now that's customer support!"

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  1. Re:Flaming hoops.... by Gojira+Shipi-Taro · · Score: 1, Troll

    Which is why I advise people to threaten to get lawyers involved at the first sign that the phone drone isn't going to comply.

    --
    "Oh my God. This is terrible. This is the end of my Presidency. I'm fucked."; ~ Donald J. Trump