Google to Test PayPal Rival
Carl Bialik from WSJ writes "Google is set to introduce a test version of its GBuy online-payment service as early as this week, presaging a shake-up in the online-payments market now dominated by eBay's PayPal, the Wall Street Journal reports. From the article: 'Here is how the service will work: Consumers who search for items like "shoes" or "strollers" on Google's search site will see text ads with a symbol or icon designating advertisers that accept GBuy payments. Shoppers normally would have clicked on an ad and been linked to that merchant's Web site. Now, while they will still be linked to the merchant's site, they will go through a different checkout process integrated with Google if they choose GBuy for their transaction. Details of the service could still change before Google's official GBuy announcement.'"
but seriously, don't you think they've begun to seriously overextend themselves, as well as take on a sort of microsoft-borg-ish nature, assimilating anything and everything it encounters?
I for one welcome my...
Jeez, is there anything these guys won't get there fingers in? Don't get me wrong, I like what they've done so far, but is it possible for a company to expand beyond a certain critical mass and still stick to the operating principle "Don't Be Evil"?
I just hope the Geegees aren't going to turn nasty and suddenly warrant a big anti-monopoly order or somesuch. I just couldn't take the smug look on Bill's face...
Meta will eat itself
GBuy *will* be less evil. It's hard to be more evil than PayPal, and we're talking about a company who believes in not evil.
Please, for the good of Humanity, vote Obama.
The "evil-ness" of PayPal is mostly in terms of eBay and PayPal turning a blind eye to the fraud others have committed using their web site. On the one hand, they say that they're just "establishing a marketplace", and what goes on in that marketplace is up to the merchants and customers.
On the other hand, let's say I set up a flea market on my land. I need to lay down at least some basic rules, both to protect the customers and the merchants, and above all my own reputation. Even if the owner isn't doing any fraud himself, who wants to visit a flea market that's ridden with pickpockets?
The major factor that switched me over to online bill-pay from checks-and-stamps was learning that my bill-pay service would agree to go to bat for me in case of any issues. Just having someone agree in a contract to stand in my corner is a powerful incentive to trust.
Right now, you've got to jump through way too many hoops with eBay to convince them that a fraud has actually happened before they'll even consider opening up an investigation. If GBuy takes a more customer-oriented approach, I see two results:
1) Success for GBuy, as the demand for a safe online marketplace shifts their way
2) Fiscal pressure for eBay to actually deal with the issue, or lose their customer base. In its own way, I'd say this is probably better pressure than any lawsuit threats, or outcries from consumer protection experts.
If they're more concerned with covering their own butts than covering their customers, it'll be just the same old same old. If, on the other hand, they put time and energy into protecting their customers, they'll find themselves pretty well protected.
Good judgment comes from experience.
Experience comes from bad judgment.