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Students Skip College Music Services

WSJdpatton writes "College students don't turn down much that's free. But when it comes to online music, even free hasn't been enough to persuade many students to use the digital download services colleges and universities are providing." I know that the Ctrax service offered by my current school — Temple University — and many others (it's "available to all college students with a '.edu' email address") has an ugly, awkward interface. Worse, the free (gratis) part is an expiring, "tethered" collection of music for those who use it; downloads to keep are fee-per-track.

16 of 246 comments (clear)

  1. Even crap isn't worth free by WedgeTalon · · Score: 5, Insightful

    Just because a bag of crap is free doesn't mean it's worth the hassle of obtaining it.

    1. Re:Even crap isn't worth free by FunnyLookinHat · · Score: 5, Interesting

      No, believe me. CTrax is an absolute piece of crap. Last time I used it I could only access it via internet explorer, and if you queued up more than one song (even just two) to download rather than picking one at a time it would slow the interface down to absolute crap.

      I actually interviewed to work with them and used the opportunity to basically tell them why their product sucked and why nobody was using it rather than to try to obtain a job. It ended as such and I wonder to this day if they've improved at all because I refuse to even visit the service. All of my friends have stayed away from it as well for this reason.

      In any case, if I'm offered a "legal" means to download the song then why can't I simply obtain that song via different means that may be faster (such as the DC++ network we had running at Purdue for a while, or via torrents)? It makes NO sense to me to say I can get the song one way but not another, even if the only difference is the DRM that is thrown and blown all over the song. (I could, after all, just use it myself for personal use and not burn it; which is exactly what I did with them).

      Free translates for me as: you get what you pay for.

    2. Re:Even crap isn't worth free by FooAtWFU · · Score: 4, Insightful
      Not only is the CTrax web download interface, umm, "absolutely pathetic", that's just the beginning of things. Even if you just want to play the music you've downloaded, the darned thing keeps crashing.

      This is still the sort of thing colleges spend money on, instead of, oh, say, that long-overdue raise for faculty...

      --
      The World Wide Web is dying. Soon, we shall have only the Internet.
  2. Free...as in beer by Opportunist · · Score: 4, Insightful

    Maybe. But to make free content interesting, it has to be free in the OTHER sense first. If it's free in the financial aspect, that's a bonus, but not the primary concern.

    That's the main beef I got with DRM. Not that I have to pay per view, or that I should pay more or whatever. It is the fact that I cannot use the content I pay for in an enjoyable way. It's the tether attached, not the price tag.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  3. About as bad as DRM gets by JackStrife17 · · Score: 4, Informative

    It's one thing to pull an Apple and try to limit my music to one machine, but when my music needs to phone home once a week to unlock itself, that's a whole next level of wrong. I tried using our University's music system "Ruckus", but after the first "lockout" message I encountered during one of our frequent internet outages, I was done for life.

  4. Free software! by NineNine · · Score: 4, Funny

    Careful... there are lots of Free Software advocates around here that you're liable to upset!

  5. Artists you can't get on RIAA download services... by afeinberg · · Score: 4, Insightful

    Ok, want a big reason this failed? College students have varied and wide-ranging tastes in music. Your typical college frat-rocker or indie snob most likely won't like the range of artists offered on the "free" services when compared to itunes or any decent bittorrent tracker.

    I guarantee that 90% of music reccomended by sites like Pitchfork aren't available on these services. If they were, people would use them.

  6. Re:No thank you by Captain+Zep · · Score: 4, Funny
    You must be mistaken. The homepage clearly states that it's easy to use and is just what you want:

    "Its ease of use, speed, lack of viruses and spyware and affordable pricing are in line with what college students' seek today."

    Z.

  7. Re:No thank you by schmiddy · · Score: 5, Insightful

    We also have CTrax available free at my school. Not many people use it, mainly because of the crippling DRM and crappyp interface. First, it requires you to use Windows + Internet Explorer + Activex plugins + Flash plugin + new Windows Media Player. That rules out a lot of students, myself included (though I tried for a short time). Then, of course, their whole clunky interface is done in Flash, is terribly slow, and just a general pain in the ass to use. They let you 'download' the WMA files from their service, but to actually play them, Media Player has to go through a godawful slow authentication process every single time you play the track. I assume the tracks will play in one of those ridiculous "Plays for Sure" portables, but I don't know anyone who has one (seriously.. who buys that crap!?).

    I got so fed up with their stupid DRM that I even wrote a guide on how to get around it using Audacity (clunky, but effective). Even with the ability to rip the tracks to mp3s using Audacity or similar, it just wasn't worth the hassle of their terrible interface in order to access their limited track selection. I remember at least a few letters in our school paper complaining about the service and what a waste of money it is (apparently some "anonymous donor" funded it.. ). It's too bad Apple are so stringent with their pricing, or they could work out great deals with Unis that people wouldn't hate so much. Maybe CDigix have cleaned up their act in the year or so since I've used their service, but I doubt it, and I don't see myself going back even though it is free.

    --
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  8. Re:Napster contra IPod by babbling · · Score: 4, Insightful

    It isn't possible to steal music unless it comes on CDs or tapes. If you meant that people copy it without permission, that's called copyright infringement.

  9. Free...as in drugs by bhmit1 · · Score: 5, Insightful

    You got that right, but I prefer the "free as in drugs" metaphor here. They are trying to get you hooked and then charge you for it later. What no one in the industry seems to get is that people will pay for the "free as in speech" type, and there are enough that care to be legal to make it a worthwhile model despite all the piracy. The industry tries so hard to stop the pirates that they turn the legit users into thieves.

  10. An RPI Student's View... by PipianJ · · Score: 5, Informative

    Some people may remember RPI for its consistent involvement in the RIAA college lawsuits.

    Needless to say, as soon as the first group of 30 were sued for using i2hub, the student council inexplicably gets an offer from the otherwise unknown music service known as Ruckus. The student council was at least nice enough to give us a chance to respond to a survey regarding our acceptance of a music service on campus, but despite an underwhelming response of 23%, RPI inexplicably chooses Ruckus to be its provider, despite the fact that 2/3rds of poll respondants wanted MP3 downloads, 90% wanted to burn CDs, and 85% wanted to download and own the music, and Ruckus is, of course, none of these, supporting only Microsoft DRM.

    Despite some quiet rancor about the deal, and its possible relationship to a 'blackmail' deal with the RIAA, the student council twisted the facts and approved Ruckus anyway, intending to keep it through the 06-07 year, despite some qualms about its quality of service.

    I haven't seen any long-term reviews of it either though, but I'm not particularly a fan of it. Too bad we students will have to pay for it in the end even if we don't want it.

  11. These people don't get it. by gfxguy · · Score: 4, Insightful

    So you have a college students that want something, and another group that offers them something else and is suprised that the reaction of the students.

    Does this not describe the entire recent history of the RIAA?

    --
    Stupid sexy Flanders.
  12. Server enforced by SuperKendall · · Score: 4, Interesting

    This is not like software that you can just install and keep running.

    The music checks back with the server every so often to make sure you are still authorized to play. If you are not listed as a student, your ability to play is gone.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  13. WTF are universities even involved? by DoofusOfDeath · · Score: 4, Insightful

    When my dad when to college in the 50's, it was pretty affordable. The university offered the following services: classes, access to professors, labs, libraries. As nicities that also had housing, food, and athletic facilities.

    Fast forward 50 years. Now the universities seem to be some kind of theme park, and as the mafia expression says, everyone pays. Why the hell are universities so much into the entertainment business that they're offering students involuntary music service subscriptions? Liability issues aside (I don't think the RIAA could win such a case against a university anyway), this is just f*@*ing ridiculous. Univerities do NOT need to be county clubs that happen to offer classes to interested sober members.

  14. It's your fault anyway by Moraelin · · Score: 4, Funny

    No, see, the F/OSS approach will be more along the rational and logical lines of pointing out that you:

    A) should quit whining and fix it yourself already, since you already have the source,
    B) are an idiot (doubly so if what you needed is related in any way to user interface, reading existing files, etc). We should have mandatory IQ tests to prevent idiots like you from getting anywhere near a computer,
    C) should RTFM already. In fact, you should write the RTFM, since it doesn't exist yet. Get to it already.
    D) are an idiot
    E) are a MS fanboy and/or paid to call their favourite program crap
    F) are an idiot. Even by MS shill/fanboy/etc standards.
    G) should stop doing anything that can't be done with their program. In fact, you should feel _proud_ to abandon any work you need done, or spend a few months learning command-line ways to do it, just to show the middle finger to MS.
    H) are an idiot for needing that, or for doing it like that, in the first place
    I) are only using a closed-source program instead because you've pirated it. We just know you did.
    J) did we mention that you're an idiot yet?
    K) all the above
    L) like K, and you're an idiot too

    --
    A polar bear is a cartesian bear after a coordinate transform.