Dell Chastized Over Customer Service

The Register is reporting that Dell recently agreed to give into demands from the UK's Office of Fair Trading and alter the agreements that accompany their hardware. From the article: "The OFT has spent the past few months sparring with Dell over the company's terms and conditions. The two organizations recently agreed to settle their issues with Dell changing contracts and making them "fairer to consumers," the OFT said. The specific changes, however, remain secret as neither the OFT nor Dell will reveal exact terms and conditions alterations and as Dell has kept old contracts online."

Comments

OK...

[Frosty Piss]

"We've changed the contract, but we aren't telling you how..."

Re:OK...

[joe 155]

thats the old way of doing it; "I changed our deal, pray I don't change it further..."

Re:OK...

[RsG]

Yeah, except that if Vader used Dell parts, his respirator would crash every half hour. Plus, instead of the neat black colour scheme, his armour would probably have holstein spots. And he'd have to deal with their tech support, which make Sith lords seem charming and helpful by comparison...

Clause F1R3

[pookemon]

"All fires must be extinguished before the return of the product to Dell for servicing."

Re:hm...

[texaport]

required the consumer to notify Dell of any errors

In the UK, I believe it is customary to spell the company name as Delle.

--
Realtime onscreen spell
checker provided by RC1
of Firefox version 2.0

In other news....

[Proudrooster]

In other news, Dell has customer support!?! Wow, I had no idea. Where do I get the number for this customer support, instead of the number for the prescripted question answer line?

Hello? Mr. Nineties, you say? First name Nineteen?

[jdbartlett]

Actually, we go, "Oi, you! Noooooo!"

Ahhh!

[ImaLamer]

Now I get it!

Now I know why I've seen comments posted on the Internet that read:

This [noun] does [verb]. I wonder if it will ever be sold in the UK?