The 360's Japanese Status Revisited

Next Generation is reporting on more elements of the Xbox 360's presence in Japan. From the corporate side of things, the head of the Xbox division in Japan can be referred to as vaguely pessimistic. From the article: "Two RPGs from such a prolific fellow as Sakaguchi may strike a chord in Japan, but Microsoft will have to pull out even more tricks with the impending launch of the Wii and PS3, both of which Japan gamers favor over the Xbox brand. Right now, the Xbox 360 can't even make any headway sans next-gen competition. 'Globally we are doing very well but Japan has always been tough,' Huston admitted. 'We launched early and with not enough Japan-specific content.'" They're also running an article looking deeper into the situation, an examination from an outsider's perspective. From that article: "Mr. Huston has also commented that the 360 'launched early,' which is true in many senses of the word -- they launched before all their competitors, they launched early into the popularity of high-definition televisions in Japan, and they launched earlier than any good games. It was widely believed by Microsoft Japan that Dead or Alive 4 would save the system at launch, though really, how naive is that?"

Comments

Re:It's a cultural thing

[JordanL]

I was going to mod you down, (-1, Troll), but I decided it would be more constructive, and more helpful to all the rest of slashdot, if I responded.

Your assertions are both simplistic and false. Japan has no real bias against American technology firms, nor American companies in general. The American concept of "pop culture" dictates a lot of what is popular in Japan, and the Japanese have no hate for American driven culture in the public sense.

Point and case: the iPod has been wildly successful in Japan, and is the number one selling MP3 player in Japan by a wide margin, despite the fact that Apple is VERY much an American company.

The problem for Microsoft is two-fold:

1. They don't understand the Japanese consumer. Japanese consumers are VERY different from American consumers. American consumers, more often than not, follow one of two basic buying templates: they buy based on hype, or they buy based on function. Japanese consumers, generally speaking, buy on these three principals, in this order: 1. Brand (has this company sold quality products in the past) 2. Form & Community (Will it look cool wearing it/Will I easily be able to use this with other people I know) 3. Function (Does it have all of the features I am looking for).

Microsoft fails all three counts drastically with the 360, which brings me to the second problem for Microsoft.

2. Microsoft faces a very negative connotation in Japan. Most Japanese people see Windows for what it is: a bulky, bloated, lazy piece of insecure code that isn't worth a fourth as much as Microsoft charges for it, and only survives because of strongarm techniques and an active monopoly.

The Japanese people resent this; nearly as much as the average slashdotter.

So the problem is not that American companies face negative connotations, it's that Microsoft does, and it doesn't help that Microsoft entered a field that where TWO other companies have all three important consumer points in Japan.

So next time you see that the Japanese consumer passed by a display of 30 X360's to buy a DS, don't tag it to racism. Just cry more noob.