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Mumbai Bombings Give Outsourcing Community Pause

theodp writes "eWeek reports that the big fear of offshore outsourcing customers has become a reality: a major bombing attack in an outsourcing hub. In the wake of the attack, companies are considering their resources and preparedness. Despite understandable fears, people on the ground don't seem to think these latest attacks will have a long-term effect on the growth of India's tech sector." From the article: "The terrorist attack in Mumbai--and conflict between Israel and Lebanon for that matter--raise a series of questions for companies sourcing technology globally. Do you know the disaster recovery plans of your offshore services provider? Are their plans integrated with yours? And how prepared are these providers? "

7 of 248 comments (clear)

  1. Telecom, process, geographical diversification by CurtMonash · · Score: 3, Informative

    Three considerations, IMO, outweigh the rest:

    * Telecom infrastructure
    * Work process
    * Geographical diversification

    You need reliable telecom infrastructure for obvious reasons. You need good work processes for backup and the like, but even more so that if you lose the people on a project, somebody else can step in and at least understand what needs to be done. And you need geographical diversification so that, if worst comes to worst, there IS somebody else to step in.

    To the extent you have those three, outsourcing or otherwise doing business in unstable places can be a smart risk to take. If not, you can be very badly exposed.

    --
    To err is human. To forgive is good system design.
  2. Re:Just another rant against outsourcing by Anonymovs+Coward · · Score: 2, Informative
    For your information a state of civil war is raging for over 20-30 years in its punjab region,

    For your information, no.

    Punjab did have a violent separatist movement in the 1980s. That's history now. There's far more separatist violence in Corsica or the Basque country. Or Quebec.

  3. Re:Moral bankruptcy by Megane · · Score: 2, Informative

    And what, exactly, makes people think that India is going to be more subject to future terrorist attacks than... well, you fill in that sentence any way you please.

    Oh, I don't know... maybe it's that little feud they've got going on with their next-door neighbor Pakistan, AND both of them have nukes?

    --
    #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  4. Re:Come on, guys.. by dhruvx · · Score: 4, Informative

    Excuse me. I am an Indian and I live in Mumbai. Within 6-8 hours of the blasts the railway system had resumed completely. Everybody resumed their work on the very next day. Schools, Colleges, Offices - everything remained open. Nobody panicked. There was no chaos. There were no riots. Life was as it was before the bombings. Only thing that is worth mentioning was that the telephone networks ( cellular and POTS ) were jammed due to excessive calls. Oh and yes, people were searching for the dead / injured ones. But that has nothing to do with technology right? :/

    Now compare this with what happened in London, Madrid, NYC. Being in a particular region doesnt make you 100% safe from such things. It can happen to anywhere, at any place without any warning.

  5. Re:Moral bankruptcy by Anonymous Coward · · Score: 1, Informative
    One word: Kashmir

    This is the truth but not the whole truth. Many people believe that Kashmir is the manifestation, not the cause, of the Islamic Republic of Pakistan's antagonism towards India. Terrorist groups based in Pakistan, many of which receive open support from within elements of the Pak army and ISI (Pak's Intelligence service) have publicly claimed that they want to make India Islamic and make it a part of a larger Islamic Caliphate. One Pak general is famously said to have remarked on the eve of a war with India that by the evening of a certain day they will be having dinner in New Delhi after conquering it. This sentiment is echoed by the public of Pakistan. One has to read the Urdu newspapers, seen to be the pulse of the Pak public, to see the kind of hatred they harbour against Hindus, Jews and Americans.

    Pakistan, which is a corollary of Two-Nation Theory proposed by their Quaid-e-Azam Mohammed Ali Jinnah that Hindus and Muslims cannot live together, cannot reconcile itself to an India where people of all races and all religions live together ( I know we have religious and other riots and problems, but by and large, they live and work together and intermarry).

    Ever since its formation, Pakistan has used extra-institutional measures to try to destablize India. Kashmir is the most visible manisfestation of the malaise that's Pakistan's ideology.

  6. Re:Come on, guys.. by donscarletti · · Score: 2, Informative
    One of my friends in highschool was a political refugee from Uruguay.

    And this is in Australia, where the government really doesn't like admitting that people actually are political refugees when they can possibly deny it.

    --
    When Argumentum ad Hominem falls short, try Argumentum ad Matrem
  7. Welcome, this is /. by Anonymous Coward · · Score: 1, Informative

    When WTC happened, did any of you crack jokes like this? Neither did I see any such remarks on /. after london bombing.

    But who cares if 200 ppl died in some poor coutry, eh? Actually, they deserver that, didn't they? After all, they are taking away our jobs and they deserve every bit of pain they suffered when those bombs went off. /. has become so infested with racism over period of time. I can understand some of the faggots in the audience here, but I wonder why the editors have to post such controversial stories? This is lame, guys!