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The Dangers of Open Content

gihan_ripper writes "Recently released open movie Elephants Dream found itself in hot water with Catalonians after accidentally using an offensive word instead of 'Català' in the subtitle menu. The cause? Designer Matt Ebb had used Wikipedia to look up the Catalan word for Catalan on a day when the entry had been vandalized. He writes about this experience on the Elephant Dream blog. We may have scoffed at John Seigenthaler over his criticisms of Wikipedia, but it gives us pause for thought when we to heavily on Wikipedia."

11 of 240 comments (clear)

  1. Dangers of international content? by Whiney+Mac+Fanboy · · Score: 4, Interesting
    I understand the dangers from using wikipedia (and like so many slashdotters have said, for serious work, use it as a starting point, not a source.)

    However, this is more about the troubles with doing international work - its hard to understand the sensitivities & languages of multiple (over 30!) cultures. Companies as large as Microsoft have made mistakes like this before, withlout using open content.

    a version of Windows XP aimed at Latin American markets asked users to select their gender between "not specified," "male" or "bitch."

    As the (google cache) blog author says:

    I also hope everyone can see the humour of it, it's a successful prankster joke we should just laugh about and then move on shrugging it off.


    *shrug* - not that big a deal, and an internationalisation, not open content problem.
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    1. Re:Dangers of international content? by Whiney+Mac+Fanboy · · Score: 4, Insightful

      Why would I trust it as a starting point if I can't trust it as a source?

      You shouldn't trust any single source.

      Wikipedia is a useful starting point as it will contain pointers (or at least useful search terms) to begin looking for other items to reference. It's no different to any other encyclopedia in that respect.

      Surely you don't use a single soruce for information for an important project?

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    2. Re:Dangers of international content? by gameforge · · Score: 4, Insightful

      When writing a program, you don't look up the meaning of a command in three sources do you?

      Regularly. And only then do I get a complete description, if not find an error in one.

      When wiring a house, you don't check three different copies of the electrical code.

      If one, even. Really, if there were multiple versions (not copies) released at the same time, of course I would look at all of them.

      When working on your car, all you need is your Chilton's.

      And that's exactly why my interior door panel on my old 1993 Grand Am held on for dear life by three screws. Sure it was my fault for not being gentle; but the factory shop manual, I discovered, had a full blown illustration and much more detailed procedure. Chiltons and Haynes both throw five models over ten years into one book, making it useless for anything but drivetrain work. They may as well cut the interior and body work out of their manuals entirely, along with much of the electrical and vacuum system stuff.

      Again, if Pontiac made several publications with varying but similar information, I'd want all of them, and I did own both the Haynes and Chiltons manuals, occasionally referring to all of them.

      The point is, you really can't trust any source of information unless you've personally witnessed the accuracy of the information (i.e. it's your research, etc.) Information comes from imperfect humans, and you simply can't trust that 100% (if 10% in some cases). That's fundamental, not practical; if it turns out most of the info you research is accurate enough for your needs, which happens most of the time, you'll be okay for the most part.

      Wikipedia is ultimately more helpful than it is harmful, but if you choose to use it for a single source of information where it's critical that the information be accurate, you HAVE to double check the info at least, if not simply use it to acquire other sources. Reason: There's no blaming Wikipedia and holding them responsible for your embarassing and possibly consequential mistake in your work.

    3. Re:Dangers of international content? by Tatarize · · Score: 4, Funny

      >>I'd go out on a limb and say that any open project can quite easily rustle up competent (and sometimes truly expert) help for any language or localization issue.

      I don't think this is an issue. I mean, Elephant's Dream sucked in English and even properly translated would have issues. I think that, if rather than the dialog in the flick they said profane words... it would have been much more watchable.

      Proves we could do CGI... and we should figure out scriptwriting.

      --

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  2. Wikipedia grammar? by thc69 · · Score: 4, Funny
    when we to heavily on Wikipedia

    Nuff said.
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    1. Re:Wikipedia grammar? by Sam+H · · Score: 4, Funny

      Bad luck, you visited Slashdot the day it was vandalised.

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  3. All this really does by also-rr · · Score: 4, Informative

    is show the importance of checking multiple sources, especially when you are relying on it for something important! However, I believe that Wikipedia is already looking at a stable version, in which a stable and unstable branch of the project are maintained with the unstable changes merged in reguarly. This would remove problems like this one, for the most part anyway.

  4. is open content the real problem? by a10_es · · Score: 5, Insightful

    I'm catalan. And I can say that lately there's been a lot of hatred against our nation pushed by some spanish political parties (Yet I don't to turn this into a political discussion). This problem appeared because of a vandalized entry in wikipedia, but could also have appeared if a person had modified the film or written it wrong from the start, so the problem here is not the reliance on open content, but the reliance on people's goodness, which in the open [content, source, ...] is mostly there, but can be displaced by some feelings, most of them learnt and fueled since childhood. But the same thing's been happening throughout the history. Surely if you looked on recognized encyclopedias some time ago, a lot of entries about slaves would be unaccpetable by today standards. The same happens over conquered soil after a war, when the losers become the vermin that had to be erradicated and the winners the saviors of the people (and usually end up being as bad as those they overthrew). And many other examples could be given. So the problem here is the open content or close-minded people?

  5. Proofreading? by Wonko+the+Sane · · Score: 4, Insightful
    Isn't this more of a case study of not proofreading the final product rather than relying on an unreliable source? The list of names could have been emailed to all the translators first before finalizing the DVD.

    Joeri and thousands of screaming fans here were rightfully pestering me to get it done as fast as possible,

    I think I found the real problem.
  6. Re:De-vandalized by Tim+the+Gecko · · Score: 5, Interesting
    Just for your info, guys: I just visited the article and removed the offensive terms, also leaving a small explanative note about the term itself just in case someone hears it again knows what it is all about.

    You edited a version from April 7th and therefore you overwrote all the edits people have made over the last three months. You also managed to miss about 10 stray "Polacos" scattered through your old starting version of the article. The article was reverted and had no "Polacos" at all, but it now seems to have been reverted to your version again.
    I hope you will have a long and happy relationship with Wikipedia, and get an account there
  7. great design for *starting* an encyclopedia by bcrowell · · Score: 4, Interesting

    This is a good example of a more general problem with WP, which is that the design was optimized for getting an encyclopedia off the ground initially, not for maintaining it in the long-term. It's analogous to an internet startup company that kludges up their software real quick using Visual Basic code, lots of gotos, and no comments; what they care about is getting it working initially, so they can make their IPO.

    A lot of people don't realize that WP's design emerged after an initial period of uncertainty and experimentation over what model to use. There were alternative models, like Nupedia's, but they failed mainly because they were too cumbersome for new writers to get involved in.

    My experience as a WP editor over the last few years has been that in the early stages, both the number and quality of the articles improved rapidly, but that within the last year or so, there have started to be severe quality problems. In the early stages, the problems came from not having enough users. For instance, the early versions of the article on astrology were ridiculously credulous, and when I tried to make it more balanced, I couldn't make any progress, because there were only roughly three of us working on the article, and the other two were true believers. I gave up on the article, but when I came back and looked at it again in a couple of years, the problem had been pretty well corrected, presumably because the continuing influx of new users made it impossible for a couple of fanatical true believers to continue using the article to push their POV.

    But recently, there's the opposite problem. There are so many people editing WP that it's become virtually impossible to keep a good article good. It's an interesting exercise to look at an article that became a featured article, say, a year ago, and compare its quality then with its quality now. In most cases, you'll find that it's gotten worse because of lots of random, uncoordinated edits by people who may have a POV to push, or who may just not be very knowledgeable.

    WP's design is an exteme design, going about as far as it's possible to go toward openness and ease of use. I don't think that design is working at this stage in WP's evolution, which is why I've mostly stopped editing on WP.