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Microsoft to Charge for Office Beta

theodp writes "Beginning next Wednesday, those who download the 2007 Microsoft Office system Beta 2 will be charged $1.50 per download, according to a Microsoft spokeswoman." From the article: "Although Microsoft's Information Worker Product Management Group decided to initiate a fee for new users of Beta 2, the "technical refresh," or update, for current users of the software will remain free, the spokeswoman said. Those who want to test drive Beta 2 to review how it works can access the software for free. But if they need to test it against their internal systems, a download or the CD is required. "

11 of 190 comments (clear)

  1. charging for a favor? by treak007 · · Score: 4, Insightful

    Beta testing is a service to the company that is having their product beta tested. This will most likely deter most people from beta testing office 2007, so the office 2007 product will suffer because of this. Gotta wonder what they are thinking.

    --
    Klingon Software is not released, it escapes, inflicting terrible damage onto the enemy as it does
    1. Re:charging for a favor? by NitsujTPU · · Score: 4, Insightful

      You're reading too much into why people download beta software.

      They don't download it to test it. They download it to be cooler than everyone else. To have the new, bleeding-edge stuff.

      So, MS probably isn't getting much useful data about bugs, certainly, if it's this many people, they only need a fraction of them. Instead, they have thousands of users of buggy software, and since they're chasing off a reputation for buggy software, they probably don't really want this.

      So, $1.50. You get software really cheaply (minus support, though, they'll probably be nagged into it), and they get fewer yahoos, a laughable amount of money, and justification for this.

      Don't forget, a lot of the beta testers will just run the betas, and not purchase the actual product. Why get the newest version of office for a couple hundred? You can get the beta for free. Now that it's $1.50, most people will probably stick to the version that came with their computer.

      That's why. Even a small company can appreciate that this many beta testers is not a favor of any kind, except perhaps for publicity's sake.

  2. Bandwidth ! by in2mind · · Score: 4, Insightful
    Those who download the 2007 Microsoft Office system Beta 2 will be charged $1.50 per download

    I wanted to joke if microsoft wants to cover bandwidth charges.....but seems thats the real reason !!

    FTFA:

    "Since the end of May, Beta 2 has been downloaded more than 3 million times...That's 500 percent more than what was expected," the spokeswoman said. "The fee helps offset the cost of downloading from the servers."
  3. Not just $1.50 by Jah-Wren+Ryel · · Score: 5, Insightful

    Don't forget, it's not just $1.50 -- it's also all those personal details like full name, billing address and probably telephone number that you have to hand over to MS in order for them to process the charge against your credit card. That level of detail on each downloader is probably worth in excess of $1.50 all by itself.

    I really wish credit card issuers would let us use bogus values for that information. They need it on file to bill you and contact you in an emergency like the cancellation/disablement of your card due to fraud. But for all the merchants, that info is just a fancy password to authenticate you with. But it also suffers from the same problems that SS#'s do - its a password that isn't really a secret, especially the more frequently you use your card.

    --
    When information is power, privacy is freedom.
  4. If this is about bandwidth costs... by doormat · · Score: 4, Insightful

    Microsoft needs to setup a torrent. Stop being a bunch of pussies and jump on the bandwagon MS!

    --
    The Doormat

    If you're not outraged, then you're not paying attention.
  5. Re:$1.50? by chill · · Score: 4, Insightful

    One simple reason -- to get your name, address, phone number and credit card number. What better way to get a few million high-quality mailing list additions?

    Not only will you be assimilated, but you're going to damn well pay for the privilege.

      Charles

    --
    Learning HOW to think is more important than learning WHAT to think.
  6. The peopl eit will deter by Sycraft-fu · · Score: 5, Insightful

    Are probably the ones they don't care about anyhow. Sheer numbers don't help in an open beta, unless it's for stress testing a server or something. What helps are people who will give useful feedback on problems in their environment. That is generally professionals. The high school kid who downloads it because it's new and cool probably isn't going to send useful bug reports, if they send any at all. The IT staff for a large company that download it to test against their configuration are much more likely to.

    Well, for a company, or even a serious individual, $1.50 is peanuts. I can gaurentee we'll pick up a few copies at work to test, though in our setup there is very little we need ot test agianst.

    Remember MS has internal testers, lots of them, who's entire job is to test the software and find bugs. Public betas aren't because they don't have testers, they are more for public commentary on features and impementation, and more importantly so people can test new MS stuff against their configuration. With Vista, for example, MS was well aware of the bugs in it. They weren't releasing it because they thought it was perfect, they were releasing it because they thought it was good enough to be useful for people to test with.

    In MS speak, an RC, Release Candidate, is when their internal testers think a product is ready to go. They release that to the public, or a limited set for testing against the multitude of configs. If serious problems are found, they do another RC, if not that RC goes final.

    So I think MS would be plenty happy to get rid of the casual downloaders that eat up bandwidth and, if they file reports at all, file things like "T3h program si crashing on me!!!1111". Well duh, it's beta. They'd like to know what is happening to make that happen, though they already may know about it. they are more interested in letting you test it against your setup, and figure out what you need to do to be ready for it.

  7. People value things more when charged. by Dr_Barnowl · · Score: 4, Insightful
    Here's a thought ; it's elaborate marketing.

    As pointed out above, most of the people who were prepared to download this beta software for free probably already have. Now this announcement that a charge will be imposed will have 2 effects.

    • Before wednesday, there will be a mad scrabble to download it by many people who previously couldn't be bothered. By putting a deadline on the charge, MS have imposed a sense of urgency on the whole thing.
    • After wednesday, anyone who pays for it to be downloaded is far more likely to give it a proper testing-out, rather than just opening a document or two and verifying that it doesn't crash. We value things more when we pay for them.

    There's the aforementioned use of credit card details to build up an interested customer base (and I wouldn't be surprised if there was an accompanying list of people to put through a BSA audit should they not subsequently purchase an upgrade).

    I wouldn't be surprised if $1.50 wasn't even enough to cover the cost of implementing a charging infrastructure ; after transaction charges, server costs, implementation, project documentation, etc.

  8. Full circle... by mlow82 · · Score: 5, Insightful

    In the good ol' days, lesser-known start up companies would pay beta testers for their valuable input.

    In recent years, people could beta-test software (such as GMail, Windows, and IE7) for free.

    Now we are paying to become the beta-testers!!

    1. Re:Full circle... by DavidD_CA · · Score: 5, Insightful

      It's supply and demand. There used to be very few people qualified enough to beta test. Over time, that number has grown exponentially. Now it is at the point where people *want* to beta test and in some cases are willing to pay for that opportunity.

      For me it's not about hunting bugs, it's about being educated.

      Because I want to stay on top of my game, and tell my clients what to expect with the next round of software, I'd be willing to pay, too.

      --
      -David
  9. It's not the bandwidth by ShooterNeo · · Score: 4, Insightful

    The real cost here is not the bandwidth. The reason Microsoft is charging a fee is to greatly reduce the number of people who download the beta. Why do they want fewer beta testers? Because every bug report a beta tester sends in HAS TO BE LOOKED AT IN SOME WAY. Granted, there's automated tools so that if a particular bug leaves a certain memory signature, they can avoid looking at the thousands and thousands of identical reports of the same bug. And, Microsoft has one of the largest information worker staffs in the world.

    Despite what we say about them, however, Microsoft is still a group of professionals. Before releasing a product, they have to make a list of every known bug and decide that every bug still in the program on release is not important enough to fix. They have to view every bug report. They are probably overwhelmed right now.