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Search Companies Team Up Against Click Fraud

isabotage3 writes to tell us that the top three search companies, Google, Microsoft, and Yahoo, have teamed up to create an alliance to combat click fraud. The fact that these three bitter rivals can team up shows just how serious the industry has become about preserving the current online advertising boom that is currently underway. From the article: "Click fraud has attracted an increasing amount of attention amid class-action lawsuits and industry studies asserting advertisers have been collectively overcharged by more than $1 billion for bogus sales leads during the past four years. Google and Yahoo contend that those estimates are gross exaggerations generated by opportunistic lawyers and online advertising consultants hoping to cash in on the anxieties triggered by their calculations."

24 of 84 comments (clear)

  1. Redundancy... by hawkeye_82 · · Score: 4, Funny

    ....gross exaggerations generated by opportunistic lawyers and online advertising consultants hoping to cash in on the anxieties triggered by their calculations"

    I can't put my finger on it, but that sentence seems to have a lot of redundancy built into it.

  2. ...An obvious solution by Zweideutig · · Score: 5, Funny

    Have users register before they can view ads.

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  3. The last line of TFA by JimDaGeek · · Score: 5, Insightful
    ...says it all:
    The attorneys who filed the suit will share $30 million.
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  4. Re: Re:Redundancy...dundancy.... by krell · · Score: 2, Funny

    "I can't put my finger on it, but that sentence seems to have a lot of redundancy built into it."

    Not only that, but there might possibly be some duplication in the meanings of the words. In the sentence, no less.

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  5. These companies by Timesprout · · Score: 2, Insightful

    Can work together even though there's no love lost between them. Slashdot on the other hand has to persist with its juvenile logos.

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  6. Odd thing to measure anyhow by LaughingCoder · · Score: 4, Insightful

    If you read the article, one of the things they say is how hard it is to determine the "intent" of the person clicking the ad. Are they serious shoppers, casual browsers, or even one of those teenagers who sign up for those click-for-profit type schemes. Well duh! Of course you can never know this. To me it's all quite silly. The point of online advertising is the same as the point of any other advertising medium - drive up sales (or, notoriety). And that information is readily available to the client companies. They know what their ad budget is and they know what their sales are (and polls tell them what their notioriety is). In the end they should have enough data to make their own determinations as to how valuable online ads are to them, and then they should pay accordingly. I know this is all easier said than done when the prefered pricing model seems to be click-based. But, at some point the numbers should tell the story, and if it means the online ads aren't worth what they are costing, then spend they should reallocate their ad dollars elsewhere. Eventually the pricing will align with value.

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    The more you regulate a company, the worse its products become.
    1. Re:Odd thing to measure anyhow by zootm · · Score: 2, Informative

      The report on the click-fraud investigation around Google (PDF, I'm afraid) has a lot of good information regarding this. It goes into the different payment models possible for online advertising, and makes a good case for the usefulness of each of them — as it points out, Pay-Per-Click is a good model for many advertisers provided it works, which is why there's an onus on cracking down on fraud.

      If advertisers think that the ads working, they will pay the right price for them — if fraud is prevalent, it reduces demand and makes price (and value) of ads go down. So in a way, the advertisers are determining what the ads are worth to them and paying accordingly, in as practical a way as possible without just letting them name their price after-the-fact ("zero dollars, please!").

    2. Re:Odd thing to measure anyhow by kfg · · Score: 2, Funny

      If the computer says that the average age of your customers is 23.00006 years than it must be true and a way to more effectively target your intended market of 22 year olds must be devised.

      Promotions available to anyone who can drive this number down to 23.00005.

      KFG

    3. Re:Odd thing to measure anyhow by cbrew · · Score: 2, Informative

      Bruce Schneier has pointed out that the underlying problem with click fraud is the way that the incentives are set up. If it is in the fraudster's interest to try to spoof the system, this is going to happen, and both fraudsters and would-be fraud-busters are going to spend time and effort on an "arms race" that has no winners. He recommends that Google and co.

      Change the rules of the game so that click fraud doesn't matter. That's how to solve a security problem.
      and suggests that Google's experiments with cost-per-action are indicators of how things might go forward.

      cf. http://www.schneier.com/essay-119.html for Schneier's own words

    4. Re:Odd thing to measure anyhow by Prof.Phreak · · Score: 3, Interesting

      If you read the article, one of the things they say is how hard it is to determine the "intent" of the person clicking the ad. Are they serious shoppers, casual browsers, or even one of those teenagers who sign up for those click-for-profit type schemes. Well duh!

      I often find myself clicking on many links for sites I dislike, knowing that each click is costing them money; just 'cause I feel like it :-/

      Also, opening a page in a Firefox tab, and closing the tab (without viewing it), is also a pretty nice way to run up costs for some sites. And if thousands of people do this per day...

      It's a silly business model these advertisers have.

      --

      "If anything can go wrong, it will." - Murphy

  7. Bogus leads? by MindStalker · · Score: 4, Insightful

    advertisers have been collectively overcharged by more than $1 billion for bogus sales leads during the past four years.

    Then maybe those advertisers should think before they agree to be advertised on those get a free ipod sites. I mean seriously who doesn't cancel those agreements as soon as you sign up for them. I wouldn't pay these people a nickle if I was an advertiser, yet they make enough to cover the cost of free ipods or free laptops even.

  8. Removing Click Fraud by Slashdotgirl · · Score: 2, Insightful

    The best way to stop click fraud is to stop using the system.

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    The more I know, the less I know
  9. Spend Here, or Spend There. by fragmentate · · Score: 5, Interesting

    The primary concern about "click-fraud" is that you're being charged for clicks that were meant to intentionally drive your costs up. In essence this means wasting money, since you can't really track who meant to click and who didn't. This adds up to tens of thousands of dollars very quickly.

    The irony is that many of the companies that are uncomfortable with this medium for advertising is that they're perfectly willing to spend millions on TV and print advertising where they can't even reliably track anything. And worse, they have to hope the people that actually give a damn about their product or service are even in the market. I don't know about you, but I get my drink, go to the bathroom, and pop popcorn during commercials. With online advertising -- especially on search engines -- people only see your commercials [ads] because they were looking for something related. (I could go on a tangent here about how a clothing company will bid on keywords related to automobiles... maybe later.)

    Having worked in the online advertising/marketing industry (tech sector) for over 2 years now, this problem is not easily solved. The fraudsters know all about proxies, onion routing, and a host of other tricks to drive up the costs of competitors. Then, there are those that simply think it's clever to generate traffic (on IRC we called them spammers, floodbots, etc.).

    We provide our clients with click-fraud reporting using our algorithms. They're pretty accurate. But, this accuracy is based on a model, which is based on 50% hard data, and 50% conjecture. What's missing with our reporting is that Google, Yahoo!, and MSN don't give it any weight, and frankly dismiss it.

    I'm hopeful that this "coming together" will help client confidence so they can move away from [nearly] untrackable advertising on TV, print, and radio. It all starts with "the big 3" -- if they're willing to assist, it's much better than a 3rd party trying to decipher 3rd party results and then have to prove it to "the big 3."

    1. Re:Spend Here, or Spend There. by Breakfast+Pants · · Score: 2, Funny

      "but I get my drink, go to the bathroom, and pop popcorn during commercials."

      There are too many commercials for this to be a viable long-term strategy. And anyway, didn't you mean to say, "but I get my Pepsi, go to the bathroom (wiping with Charmin of course), and pop Orville Redenbacher's popcorn during commercials.

      --

      --

      WHO ATE MY BREAKFAST PANTS?
  10. Re:Logging IP Addresses by teflaime · · Score: 2, Interesting

    Google does measure this sort of thing, to the extent they can. I have a friend who runs a lot of Google ads on his site. He said their TOS says if anyone at his IP like clicks on the ads, they don't get paid, and if they click on the ads too often, he gets booted from the program.

  11. Not So Difficult by bloobamator · · Score: 2, Interesting
    Click fraud detection is not so difficult. You don't have to examine "...deep psychological processes, subtle nuances of human behavior and other considerations in the mind of the clicking person..." That's just a bunch of academic navel-gazing.

    All you have to do is focus on the publishers who are profiting from click fraud. If a no-name site is getting a disproportionate amount of click traffic, then you know something is wrong. And it's only the no-name sites that commit click fraud. Large, well established websites have nothing to gain by click fraud.

    Google's problem is that they do not screen their publishers. Screening would actually cost money, and would also limit their click revenue. So they let any sleazebag with a website sign up for their pay-per-click programs. That's why they have so much click fraud.

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  12. Don't forget their other approach by The+Famous+Brett+Wat · · Score: 3, Interesting

    It's impressive that these rivals have banded together to address click-fraud, but don't forget that Google has other tricks up its corporate sleeves. As seen here a little while back, they are also looking into "cost per action" ads, which would eliminate the fraud unless the action itself could be performed in a fraudulent manner. (Bruce Schneier mentioned it in a commentary about click fraud.)

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    proof, n. A demonstration that a conclusion is implied by certain premises and axioms.
  13. I'm reminded of a quote by Comboman · · Score: 2, Informative
    The irony is that many of the companies that are uncomfortable with this medium for advertising is that they're perfectly willing to spend millions on TV and print advertising where they can't even reliably track anything.

    I'm reminded of a quote: "Half the money I spend on advertising is wasted, and the trouble is I don't know which half." ~ Viscount Leverhulme, Confessions of an Advertising Man (1963)

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  14. Pay-per-click isn't the only way by The+Famous+Brett+Wat · · Score: 3, Interesting

    The irony is that many of the companies that are uncomfortable with this medium for advertising is that they're perfectly willing to spend millions on TV and print advertising where they can't even reliably track anything.

    Woah there! You had it right in the first paragraph when you said that the problem was "being charged for clicks that were meant to intentionally drive your costs up". Now all of a sudden you're on a completely different subject: the question of whether you can measure viewer response to the ad. If you sign up for a traditional TV, print, or radio ad, you can only estimate your response rate based on market research, but you know exactly what your outgoing costs are. With pay-per-click web ads, the situation is pretty much the other way around: you get good data about user activity, but your costs can only be estimated, and are subject to escalation by fraud.

    But pay-per-click isn't the only revenue model out there. Pay-per-impression is considerably less prone to fraud (it can't be easily targeted if ads are randomised), and pay-per-day returns costs to the known-in-advance state. Both of these still allow tracking of user activity.

    As a small-time ad-space provider, I'd far rather be hosting this kind of fraud-proof ad. That way the ad-broker can't arbitrarily accuse me of click fraud and suspend my account. It hasn't happened to me, personally, but I'm acutely aware that it could happen at any time without notice, and this precludes me from even considering it as a reliable source of income.

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    proof, n. A demonstration that a conclusion is implied by certain premises and axioms.
  15. What is this click fraud??? by rainman_bc · · Score: 2, Interesting

    What are these ads that people are clicking on? I haven't seen one for a very long time now...

    Thank you adblock and adblock filterset.g and me blocking that google script. Life is much better without that crap anyway.

    ^_^

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  16. Re: Logging IP Addresses by Anonymous Coward · · Score: 2, Informative

    wouldn't they notice if someone got 10, 100,1,000, etc... click throughs from one or a few IP addresses?

    Yes, 10,000 clicks from a single IP are easy to catch. The bad guys know that too. They also don't sent the clicks exectly one second apart either. They're not dumb.

    You ever hear of malware that installs itself on your computer and waits for remote instructions? One the the things they are used for is as click bots, so that X number of automated clicks come from Y different IP addresses (one of them yours) and the X:Y ratio is low enough to not raise any flags.

  17. Search Engine Companies remind me of addicts .. by fkx · · Score: 3, Insightful

    Vigorously defending their irrational actions and behavior while loudly denegrating and disparaging their critics over evidence any sane, straight, clean and sober observer would immediately recognize.

    Owning up to the issue honestly would be the better approach than demonstrating your desparation by denying it.

    Is profit an addictve substance for corporations?
    If so, maybe it sould be outlawed. Like herion is.

  18. Oh boo fucking hoo by Durandal64 · · Score: 4, Insightful

    You mean the people who are constantly looking for ways to ruin my browsing experience with a never-ending parade of Flash ads, pop-up windows and gigantic CSS floating DIVs might be getting overcharged? Excuse me for not feeling sorry for them. Now where's that World's Smallest Violin?

  19. As a potential advertiser, this is keeping me out by Presence1 · · Score: 2, Interesting

    After decades building small growth companies in the software industry, I'm now building another start-up in a different high-technology area. Search based advertising would be IDEAL for our market, and our start-up company size. But the threat of click-fraud keeps us out. Here's why.

    Google's CEO Eric Schmidt said about click fraud is that "there is a perfect economic solution which is to let it happen.". The idea is that the price of advertising would eventually settle to an equilibirum, discounting the average rate of click fraud. E.g., if half the clicks were fraudlent, advertisers would be willing to pay half the rate, etc.

    This is a good argument, but it is fatally flawed, because there is not a steady average rate of click fraud. It might be true if the only kind of click fraud was scammers trying to drive up their own ad display revenue. This type of fraud could even out to some average, which is easily accounted for by an average discount.

    However, the bigger threat is targeted click fraud -- a competitor trying to drive up my costs, or a click-farmer just happening to post ad pages focusing on my market.

    These targeted attacks could easily kill us overnight, by turning 10K budget into a $100K bill, or by depleting a capped budget and taking my ads 'off the air'. Either way, it is a complete waste. Worse, this waste is completely unpredictable, I might enjoy low rates and good business, or I might be shot; it is really like Russian Roulette.

    This tunable targeted ad model has awsome potential for small startup companies, where the broad image/impression advertising campaigns of major brands make no sense for them. Sadly, the click-fraud seriously poisons the well. You can see it in Google's ad revenues starting to flatten last quarter .

    If Google actually solves the click-fraud problem, I'll not only use AdSense, I'll also buy their stock. I expect that many others will also start using it once it can be trusted, and their revenue will grow prodigiously. Until that, I'm using other methods.