Apple's Growing Pains

Tyler Too writes "Is Apple having an unusually large number of quality control problems since its switch to Intel? Ars Technica runs down the litany of problems MacBook and MacBook Pro users have experienced since their launch. From the article: 'Is Apple's quality control slipping through the cracks with this Intel transition? Given the volume of available evidence that has appeared in such a short timeframe, it's simply impossible to say that Apple isn't having problems.'"

Comments

Re:All Gen 1 in 1 year

[soft_guy]

I have to second this.

However, let me say that the new Intel Core Duo Mac Mini has been rock solid. I have two of these. I also have an Intel iMac which is also rock solid.

We have a MacBook Pro that has had some problems, but Apple recently changed the motherboard. I don't use that machine day to day, so I would have to ask the guy who uses it all the time. The desktop machines are totally fine. This is a laptop issue - and the worst 80% of the problems are probably already over.

This is absolute bullshit

[Anonymous Coward]

I work in an operation where we service about 300 new Mac computers per month (and, of course, many more PC computers). At this time, about one-third of our service involves brand new Intel-based Mac computers. I can say that the amount of problems coming through related to these brand new machines is no different from the amount of the problems we have had over time with PowerPC-based Macs. My personal experience is that there is no basis for any claim of any increase in problems. I have, however, observed Apple being more responsive to problems than ever before in their history. Our PC's are generally Dells and it looks like Apple is taking on the leader of the Windows makers. I can only expect good things from vigorous competition.

Re:All Gen 1 in 1 year

[mrxak]

I've found this site to be a valuable resource in understanding product cycles. To save you the time of clicking the link (although you should anyway, to at least bookmark it), it says it's been 85 days since the last update. While there's no historical data to base a buying recommendation on, the MacBook Pro has an average of 104 days in a cycle. Since the MacBook is a consumer model it was unlikely to be updated at WWDC, but my guess is that the new MacBook will show up close to the Merom, which Apple should be receiving in the first week of September. I would not be surprised to see MacBook and MacBook Pro updates at the same time in September.