New Super-sized Customer Database for Amazon?
dtjohnson writes "Amazon.com has applied for a patent to create
an online customer database which would allegedly contain
'massive amounts of intimate information about its millions of
shoppers,
including their religion, sexual orientation, ethnicity and
income.' From the article: "The database, which would
combine information disclosed voluntarily by
customers with facts gleaned from public databases, conceivably would
give Amazon a larger or more detailed profile of its customers than any
other retailer. Does this cross the privacy line or is it just
reasonable data gathering to make retail sales more responsive to
customer needs?"
Of course it crosses a privacy line, for me at least. When I shop at Amazon.com, I generally know what I want to buy already, and I very rarely pay any attention at all to Amazon's recommendations. I think this is a case of Amazon trying to over-extend itself; I shop Amazon for the low prices and the hassle free shopping experience, but if they do begin asking for too much information, I will have to take my business elsewhere.
After Germany's experience during second World War, it became apparent that information about sexual orientation, religion, race and social ancestry are mostly used to do evil things. Hence in Germany there are laws that (in some circumstances) prohibit the use of such information.