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HP Announces Support for Debian Linux

Posted by ryuzaki0 on from the helping-hands dept.

Bain writes "PC World reports that HP is to offer support for Debian Linux on its ProLiant and HP BladeSystem servers. Support will be provided by HP telephone operators rather than the discussion-group method that current Debian users rely on. The move to support Debian continues HP's relationship with the community-based OS, which stretches back to 1995."

8 of 145 comments (clear)

  1. hooray! by doti · · Score: 1, Interesting

    For me it's useless, but I'm sure it will help give Linux a more serious look for the PHB out there..

    --
    factor 966971: 966971
    1. Re:hooray! by Red+Flayer · · Score: 3, Interesting
      it will help give Linux a more serious look for the PHB out there..
      Now why am I imagining some ominous music and a fade to black?

      I feel very, very bad for the poor folks answering the help line in 3-4 years when there are hundreds of small companies without someone who knows what they are doing. You think helpline support for Windows is bad? Wait until you've got to help someone who's only ever used Windows with their Debian install. And no, you can't tell them to RTFM.

      /shudder
      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    2. Re:hooray! by WindBourne · · Score: 2, Interesting

      Years ago, I use to work at HP. While I was a developer, I did know a few folks in the help group for our product. One of the things that I found out is that they had a big QA DB that handled the vast majority of questions that ppl had. That DB was seperate from what was on the internet (it was 1991; no web) and to the best of my knowledge, still is. Combine that with the famous award winning online linux support, and I suspect that HP will offer cheaper superior support to what anybody delivers on Windows.

      --
      I prefer the "u" in honour as it seems to be missing these days.
  2. Other Debian distro's? by crunch_ca · · Score: 4, Interesting
    Does that include support for other Debian distributions (like Ubuntu)? What about testing and unstable? The article is pretty light on what's actually covered.

    Still, good for HP.

  3. Everybody Loves Linux by Eberlin · · Score: 2, Interesting

    How many of these do we get nowadays? I've read enough bits about many companies "supporting" linux in one form or another. Dell, HP, Real, even Microsoft has a Linux lab. Yahoo loves the Linux, Google loves the Linux, IBM loves the Linux, SCO owns the Linux.

    So where is Linux in all of this? Sure, some of the companies mentioned above have actually shown their support for Linux. Some others seem not to go much further than lip service. Dell comes to mind -- couldn't hunt down a preinstalled Linux box easily. (Not sure if that has changed since I last tried that).

    I guess Linux is like that weird looking new kid in school (no offense to Linus) whom everyone just didn't know what to do with so everyone stayed away from him. Hell, some of 'em probably made fun of him and bullied him, too. Then it turns out he's pretty cool and everyone all of a sudden wants to be his friend.

  4. Re:define "support" by KokorHekkus · · Score: 3, Interesting
    HP can barely handle the point and click associated with RHEL and Windows. I'm at a loss as to who in that company is going to support Debian. I know it's surely not their L1 or L2 phone techs.

    Only time will tell I guess but they do have the know-how in the company... since Debian is used as an internal development platform for Linux and they also host one full primary mirror site.

    HP also has a handful of employees that are Debian developers.

    Source:http://opensource.hp.com/opensource_project s.html
  5. Re:bdale garbee? by stu42j · · Score: 2, Interesting

    It is possible that this guy has something to do with it but HP has had connections to Debian for a while. Bruce Perens was "Senior Global Strategist for Linux and Open Source" for two years at HP until they fired him for "Microsoft-baiting". Bruce Perens was the second Debian Project Leader. (Ever wonder why Debian releases are named after Toy Story characters? Bruce also worked for Pixar.)

  6. Re:define "support" by saleenS281 · · Score: 2, Interesting

    I don't buy it. HP fully supports RHEL and SLES, and have for quite some time, and again I've yet to find a clued tech among their L1 or L2. It takes engineering involvement to get someone who even knows what a kernel is. The only reason I've EVER managed to come in contact with them is because they OEM our hardware.

    I think the slashdot community is out of touch with who is really running linux. I can't even begin to guesstimate the amount of clueless windows admins who were thrown a linux box and told to figure it out. Yes on *expensive* blade systems. Yes with 0 linux experience. And yes, they really do call up asking for support because they paid for contracts. Nobody said their bosses were clued, and I'm sure they weren't all about losing their job when given the option of figuring it out or taking a walk.

    I can tell you from real-life experience working with these fools that they are out there, and there are a LOT of them.