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IT Workers Face Dangerous Stress
feminazi writes "William Cross, CIO and Ph.D., told the IBM Share conference this week that IT workers often face dangerous levels of stress. In a Q&A with Computerworld.com, he described some of the manifestions: "They tend to be less emotionally stable. They tend to react strongly to small things that they might not react to under other circumstances. A change in schedule may be a crisis if somebody is really stressed." What to do? "Easy things. Exercise ... learn to relax, learn meditation, learn breathing exercises, participate in your religion — all of those things are very effective stress managers.""
This story selected and edited by LinuxWorld editor for the day Saied Pinto.
Go BOFH on your users.
It's a sure way to de-stress
Those changes in schedule that IT people get worked up about:
"The hardware you wanted won't be available until two days after launch. Is that going to be a problem?"
"Why the hysterics, the manufacturer said they'll have Linux drivers weeks before our new launch date."
"How long after the launch date do you think it will be before you NEED the backup server?"
The little things I get stress over the day before a large scale deployment:
"We just decided we liked your idea. Can we make the database access clustered?"
"For our launch announcement, how long can we claim it will take to have this ported to Windows Mobile too?"
"The RAM you requested didn't arrive because we didn't order it. How many simultaneous users can we support with half the RAM?"
"We can just add the extra disk space to the servers with USB drives right?"
IT guys are sooo damned touchy!
...remind me again, how do we measure it?
I used to believe in stress, but now I've come to realize what I was experiencing was actually exasperation at poor decisions made by people who are paid far more than I. It's not really an illness or disease, as much as a realisation that the criteria applied to who gets the top jobs is utterly useless. Less concentration on shiny suits and bullshit - more on ability to deliver results.
I've been a programmer for many years. I have a personality type that thrives on stress. So you know what I do? Consulting. I get brought in on doomed projects. Every month is a working marathon. Right now I've been on a job since February, the original deadline was May, the latest deadline for that May deliver is Sept. I eat stress for breakfast, sure my health starts to go after 14-16 hour days 6 days a week (sometimes 7), but I get paid very well for it and take some time off to recover between jobs.
Well I keep meaning to take some time off between jobs, but the head hunters just throw more ridiculous sums of money at me. I haven't had a proper vacation for years, but after a week of not working I start getting bored. I'm sure things would be different if I had a family waiting for me to get home at night, but considering I'm only 3 years out of college, this is fun. Also the stress on the job pales in comparison to the stress I went through during plebe year at Annapolis. I transfered to UW Madison after that year, but stress does not effect me in the same way it used to.
"They tend to be less emotionally stable."
But is that because they are in IT, or are they in IT because of that?
People work better when they get enough sleep and aren't working extremely long hours! Furthermore, workers who are able to have a life outside of work are happier, get sick less, and are able to spend time with their families!
I find it disheartening that a manager figuring that out would be worthy of an article. I mean, this shouldn't be rocket science. The general idea I've gotten from various managers is that you can get more productivity out of people with a certain amount of overtime for a short period of time, but frequent overtime or extreme "crunch time" will in the end just destroy your work force and with it your work.
I am officially gone from
You need to experience more of the world. What passes for "religion" in the main stream media (and politics :-( ) in the US is just a stagnant tidal pool among all religions.
I'm reminded of a great quote from the Dalai Lama(iirc, and *) that I saw a few months ago. Some interviewer was asking what it would mean to Buddhism if scientists proved something contrary to our teachings. He looked at the interviewer like he was insane, then said that the teachings would be changed to reflect reality. No fuss, but then again the central premise of Buddhism is to become truly aware of what's going on. (Which is an incredibly scary thing, once you start to get serious about it. You can't hide things from yourself any longer.)
(*) ObDisclosure -- I consider myself a Buddhist in a Tibetean tradition, so strictly speaking the Dalai Lama is our spiritual leader. But it's nothing like what you would see in the Catholic church, for instance. I just thought the statement really caught the way that it's a non-issue.
For every complex problem there is an answer that is clear, simple, and wrong. -- H L Mencken
Stress is when you get given too much work to do in too short a period of time and it can only be completed through your own raw output, not by referencing the work of others - usually as a result of poor resourcing and budgeting by management, and over-commitment to service levels.
one might say people who continue to work for such companies or in such conditions are idiots and just stressing themselves. This is either true (in a lot of cases) or just short-sighted (in many others).
As an example, I work in a high stress position, providing my services cheaper than my peers for a job I genuinely believe in (providing technology to under-privileged children so they can complete school and break out of the poverty cycle). If that's not worth a bit of stress, I don't know what is.
anyone who says they have no stress or don't believe in stress just doesn't have a stressful job. their experiences don't define anyone elses - nor invalidate them.
The rest of the IT people are probably touchy and grouchy because the intern is taking too damn long to do even simple jobs and spends all their time talking to the users when they should be moving on to the next task. Plus management has just dumped another 4 man weeks of extra project work per week on them because they've got an intern to pick up the day-to-day work.
Stephen
"Don't write down to your readers, the only people less intelligent than you can't read" - Sign on Newspaper Office Wall