Slashdot Mirror
New Alienware PC an Overpriced Underperformer
Steve Kerrison writes "Alienware has jumped on board the Core 2 bandwagon and rightfully so, but their new Area-51 7500 loses out to cheaper and faster solutions from other companies. From HEXUS.net's review 'No matter which way we dress up the Alienware's performance and feature-set, it's relatively poor in comparison to SKUs that we've reviewed recently. Value for money may not be the greatest concern in this sector of the pre-built market but when you can get substantially more for less, it becomes impossible to recommend this particular Area-51 7500.'
"
Alienware isn't about the "fastest". True, they have fast systems, but it's more about the 'bling' factor.
They're target market is upper middle class, specifically the middle age men who like to game and have disposable income and the kids with rich parents.
Mod me down with all of your hatred and your journey towards the dark side will be complete!
You pay extra (over the XPS or the custom-built machine) in exchange for extra service/support and the style factor. That's all it is. Quality parts assembled by a quality manufacturer in a sleek case. For a lot of people who want to game, and have more money than computing knowledge or assembly and maintenance time, Alienware or XPS is worth paying more for. They get something that "just works" (as well as any Windows PC does) with a warranty, and insure themselves from making stupid component decisions (stuff that is non-compatible, or stupid bottlenecks)
When did everything start becomming SKUs? Recently it seems everything is an SKU now. I knwo what it means, I just don't know why it seems to be thrown around so much, like in this quote. Why not say "... it's relatively poor in comparison to other systems that we've reviewed recently." or something.
10 PRINT "LOOK AROUND YOU ";
20 GOTO 10
The old Alienware PC was an overpriced underperformer. The only difference is that they are owned by Dell now so you can get worse customer service from them if such a thing is possible.
If you want value, that is not necessarily true. Time is not free and needs to be factored in.
And you didn't do a chargeback with your credit card company?
Could not care less. i.e. you care so little that it's impossible to care less.
Think about it for a second, it doesn't make any sense to say "could care less". By doing so you are saying you care enough that it is possible to care less.
The irony of this saying is that it must have come from the UK because we all get it right, it must have been picked up by someone who didn't understand the meaning and now the senseless version spreads across the US.
Deleted
They were overpriced before Dell acquired them. Their customer service is probably better now (since it hardly could have been worse).
I disagree. A little less than 20 years ago, I sold PCs, and was intimately familiar with the exact specs to get the ultimate in performance. (This was in th days of 30 pin SIMMs mind you.) This new company named Alienware appeared on the scene, and I figured they'd be like everybody else: Nope. Every single solitary thing I'd have chosen, their machines had. They had the fastest RAM, in a decent amount (2x what most PCs come with in other words.) fastest and best of everything.
I'm sad that they're not like that anymore. Their service sucks too apparently: Recently a coworker of mine ordered an Alienware, one of their mid-range models. There was a recall of this motherboard used, so they set his system to 'back order'. Over a month went by, they got the motherboards in stock, but - oops - they were now out of the video card! ('JIT manufacturing' for the loss, I guess.) At this point, it seems to me that to keep your disappointed customer happy you either refund a few hundred dollars of their money or bump them up to the next better machine for the same price. Alienware did nothing. My coworker held out another 2-3 weeks at least, and finally cancelled his order.
Speaking as an upper-middle-class middle-age man with disposable income... oh, gawd, these bling cases make me want to puke. So I'm not even convinced that they're targetting people like me.
I mean, seriously, if I want to willy-wave, I might go buy something expensive and over-performing. Like, I don't know, I might get a second X1900 XTX and run them in SLI... err... CrossFire (TM) for benchmark sake. But it seems utterly stupid to buy a case which just _looks_ high-tech and funky, but doesn't actually _do_ anything for the performance.
It's, if you will, the computer-equivalent of Rice Boys and their sheet iron wings and fake disk brakes. Something that's just a sad attempt at _looking_ fast, without actually being so.
And just like those, I'm drawing blanks as to who their target market actually is. _Maybe_ kids, ok. But middle-aged men? I can't imagine many upper-middle-class middle-aged men actually wanting such a monstrosity in their room. We're talking people who, precisely because they have the disposable income, can have a nicely decorated home. Would anyone actually want a case looking like a cross between a funky toy and a bad acid trip next to their expensive furniture? Why?
Plus, as with those cars, if you actually _are_ rich, you can just buy the real thing. People with lots of disposable income just buy an expensive car. They don't just take the cheapest Honda and tack a wing and fake disk brakes on it. When you can actually afford a fast car, you don't go and try to make an el-cheapo one just _look_ fast. And in this case, if I can just build a computer that actually _is_ fast and high-tech, I don't need a sad clown case that only _looks_ "high-tech".
So who is the real target for these cases? People with a really bad case of mid-life crisis, maybe? Or what?
A polar bear is a cartesian bear after a coordinate transform.