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Explaining DRM to a Less-Experienced PC User?

An anonymous reader asks: "I have a question for Slashdot users eager for a challenge. How would one explain – at a casual level – the concept of, and problems with, DRM to someone who is competent using a computer, but with little technical knowledge?"

22 of 195 comments (clear)

  1. there's hardly a casual explanation by yagu · · Score: 5, Interesting

    This topic has been kicked around by

    • our government
    • RIAA
    • Microsoft, and others
    • MPAA
    • SONY, and others
    • slashdot, and others

    To date, I have not seen anything approaching a casual description of DRM. In fact, I've seen mostly confusion about and around it. If I were trying to explain to the uninitiated, I would take the tack of describing anything DRM'ed as potentially unusable on one or more devices you own. The fact there is so much turbulence swirling around DRM is an indicator how it hasn't gelled.

    Actually I've tried to explain to casual users. For example, I tell Tivo users (who can be extremely passionate) programs on their "Now Showing" list would not be guaranteed to stay around for as long as necessary to be viewed; or may not be viewable more than once; or may be "eaten" as they're viewed, leaving the ability to backtrack and rewatch segments no longer allowed. That usually gets them going.

    For CD listeners, I describe CDs that may or may not play on their computer, but are extremely likely to fail on any older CD player, in their car, or in their home entertainment system.

    The more I can drive home with examples what DRM looks and feels like, the more I find a spark in the unitiateds' eyes. They don't like it even when only getting a sense of DRM. They don't like it at all.

    I think that DRM can't be described casually, and is so amazingly complex, confusing, and potentially onerous lends even more amazement it could ever be allowed to be implemented.

    1. Re:there's hardly a casual explanation by chris_eineke · · Score: 4, Informative

      This talk by Cory Doctorow is a good start.

      --
      "All you have to do is be fragile and grateful. So stay the underdog." Chuck Palahniuk, Choke
    2. Re:there's hardly a casual explanation by AKAImBatman · · Score: 3, Funny

      *Ahem*

    3. Re:there's hardly a casual explanation by laughingcoyote · · Score: 4, Insightful

      To date, I have not seen anything approaching a casual description of DRM.

      I'm not sure that's necessarily so. While I use Linux and will not use encumbered media (at least none on which I can't trivially break the "locks", and even then I avoid it as much as possible) most of the less geek-oriented people I know will eventually run into trouble with it...and then they ask me for my help. At this point, you can give them a few basics (lock-in, not wanting things copied, etc.) However, what they inevitably take away from these discussions is exactly what I'd hope:

      DRM is what is causing my problem.

      At that point, they lump it in with all the other things which cause problems even though they don't have a full technical understanding of what they are. This particular heap also includes viruses, spyware, adware, and good things like that-exactly the classification DRM belongs in.

      --
      To fight the war on terror, stop being afraid.
    4. Re:there's hardly a casual explanation by quentin_quayle · · Score: 4, Interesting

      Refer them to a video.

      From the page:

      ZDNet Executive Editor David Berlind suggests that CRAP or Content, Restriction, Annulment, and Protection, is a catchier phrase than DRM - Digital Rights Management. Why does he think this technology is crap? Once you've bought music or other content to play on one device, it won't play on any other device because of the proprietary layer of CRAP.

      This was torrented a while back. Maybe someone will put it on Youtube. It is quite funny and makes the point well.

  2. Renting versus buying. by Anonymous Coward · · Score: 5, Insightful

    That is all.

  3. Go Go Gadget Inappropriate Metaphor! by Lord+Bitman · · Score: 5, Funny

    DRM is somebody saying "You can have this lawnmower, but only if you always take this ball and chain with it. Just so I'm sure you don't run off with it. So that you can still use it, it also comes with a butler who will unlock it for you. He unlocks it by flipping a switch from "locked" to "unlocked". You may not flip the switch yourself. The butler only works on tuesdays."

    --
    -- 'The' Lord and Master Bitman On High, Master Of All
  4. Simple by orthogonal · · Score: 4, Insightful

    "You don't get to choose when and how to use what you've paid for."

    "Someone else gets to decide when and how you can play music you bought, watch the movies you're bought, play the games that you've paid for."

  5. House Analogy by gbobeck · · Score: 4, Interesting

    I have attempted in the past to explain DRM to my parents by using an analogy based on a house. I know house/lock/weaponry analogies tend to fail rather quickly, however, it strantely worked with my non-tech parents.

    I have included a rough transcript of the analogy below.

    ==

    For our purposes, we have a digital file, which is represented by a house.
    We have digital rights management (DRM), which is represented by an elaborite door and lock system which is operated by a rather burly doorman.

    Now for the cases...
    Case 1: You own the house and the doorman is under your control.
    (This is similar to you creating a document and applying your own DRM to it.)

    You are the owner of the house. You can tell the doorman to keep people out completely, to let certian people in so that they can see your model train collection in the basement, to let certian people open your refrigerator and take a beer... what ever you want, when you want.

    Case 2: You rent the house, but the doorman lets you do what you want
    (You get a document and the terms of usage are unlimited.)

    You may rent the house, but the doorman lets you do anything you want.

    Case 3: You rent the house, but the doorman has strict orders on what you can do
    (You get a document with moderate DRM)

    You are a tennant, but you can't repaint the walls. The doorman, unknown to you, has been forbidden to let your friends drink your beer.

    Case 4: You rent the house, but you have no control.
    (You get a document with extreme DRM)

    You live at the house, but the doorman can do anything he wants to you. Whenever you put beer in the frige, the doorman is the only person allowed to drink it. You are allowed a dog, but the doorman only allows it to poop in your bedroom. Occasionally, you wakeup and the entire place is redecorated by the landlord. You want to move, but the contract you signed prevents it until a replacement house is built.

    --
    Navicula hydraulica plena anguilarum est. Omnes castelli tuus nostri sunt. Ed elli avea del cul fatto trombetta.
  6. I've got it in one sentence by Atario · · Score: 3, Insightful

    "DRM is a complicated bunch of technical crap that might be tacked on to music, videos, etc., which is designed to keep you from doing what you feel like you should be able to do."

    Feel free to submit proposed revisions.

    --
    "A great democracy must be progressive or it will soon cease to be a great democracy." --Theodore Roosevelt
    1. Re:I've got it in one sentence by lmpeters · · Score: 4, Insightful

      Change "you feel like you should be able to do" to "you should be able to do". There is no reason the technology should prevent you from doing any of those things. Thus, the sentence becomes:

      "DRM is a complicated bunch of technical crap that might be tacked on to music, videos, etc., which is designed to keep you from doing what you should be able to do."

      It might be worth mentioning that it allows producers to get higher profits by selling an inferior product, if the person you're explaining it to asks why producers would want such a thing.

    2. Re:I've got it in one sentence by Phillup · · Score: 3, Insightful

      Close.

      But you can make it even shorter...

      DRM is what keeps you from doing everything you want to do.

      End of story.

      --

      --Phillip

      Can you say BIRTH TAX
    3. Re:I've got it in one sentence by dgatwood · · Score: 4, Funny

      Shorter: All your songs are belong to us.

      :-D

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  7. Simple by sterno · · Score: 4, Insightful

    It's actually not that hard. Imagine if you bought a car and the car had a key that only you could use. So if you wanted to loan the car to a friend, he couldn't use it. When you wanted to sell the car, you wouldn't be able to sell the car either because it wouldn't work for anybody else. It would work fine for you, but the moment your wife needed to drive it, too bad.

    That's DRM in a nutshell. It's actually worse than that but the metaphor degrades somewhat beyond that.

    --
    This sig has been temporarily disconnected or is no longer in service
  8. Car analogy by Profound · · Score: 4, Funny

    Everyone likes car analogies. Think of an engine in a car.

    The big corporations who control the media, they're the piston. The cylinder is your ass.

  9. It's easy! by kimvette · · Score: 5, Insightful

    See this CD you bought? You own it. You can make backups of it. You can lend it to a friend. You can make mix CDs for your car. You can make copies for any MP3 player you buy. If your car/mp3 player/etc./and/or CD gets stolen, you can make another MP3 and you can listen to your backup. If you get sick of it you can sell it to someone else who will appreciate it.

    See this Napster/Sony/Microsoft/FooDRM media file you "bought?" You do not own it. You cannot make backups. If your PC/Phone/MP3 player dies, so does your music. You cannot lend it to a friend. You cannot make mix CDs for your car. If you upgrade your MP3 player, you may have to "buy" it again. If your MP3 player/PC/etc. is stolen or dies, you also lose your music. If you get sick of the DRM'd music you "bought" you cannot resell it to someone else who will appreciate it. You "bought" nothing.

    --
    The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
  10. Re:Simplistic by tomstdenis · · Score: 3, Insightful

    That's like putting innocent people in prison because someone may violate the law.

    DRM takes away your rights and freedoms to protect against the minority who would infringe on their [producers] rights.

    The very real fact is that the government grants you copyright protection which INCLUDES fair use. DRM is a way of abusing the monopoly of copyright without honouring the other side of the deal. In all honesty, DRM applied to copyrighted works should be illegal. It isn't. Hmm, I wonder why that is...

    Tom

    --
    Someday, I'll have a real sig.
  11. I didn't see a link to the kid's book by bigbigbison · · Score: 3, Interesting

    Since this was on boingboing, I'd be surprised if someone didn't mention this already. There's a children's book that explains DRM.

    --
    http://www.popularculturegaming.com -- my blog about the culture of videogame players
  12. Maybe a little too metaphorical but... by cgenman · · Score: 5, Insightful

    Imagine a bookstore that has all the books you could ever want. Now imagine that when you buy a book, it remains forever chained to a desk in that bookstore. You can come back and visit it, but you can never take it out of the bookstore. If the bookstore closes or moves, your books go away with it.

  13. Getting kind of Zen, you know? by Pinback · · Score: 3, Insightful

    DRM is ripping movies you bought so you can skip the FBI warning.

    DRM is ripping music you bought so it works on the player they don't want it to.

    DRM is downloading a crack for software you bought, so you don't have register it.

    DRM is changing a CMOS bit so your wireless card works in a system it isn't type accepted for.

    Anything you have to break to make it work is DRM.

  14. Why Explain it? Show it! by fuzzybunny · · Score: 4, Insightful

    I would use the following definition, or a variant thereof: "DRM is the name given to technology used by the people who sell you digital content to control how, when and where you view/listen, store or copy that content. It includes laws to make it illegal for you to get around those controls." Beyond that, don't bother explaining, show them what it is and how it works, read on:

    In years of trying to make my girlfriend, who is a strategy consultant and all-around pretty competent 'business' PC user (i.e. knows her way around Windows reasonably well, knows end-user apps, etc.) and a very bright person, I couldn't get her to care ("I buy all my music/films".)

    What'd it take for her to understand why this is important and to listen to me on how it works? Well, we're spending a year on another continent and all of a sudden, her DVDs don't work in the player in our furnished apartment. Oops. Boy, was she pissed. Boy, did she want to know how it worked, why it sucked and how to get around it all of a sudden.

    Same with why Windows is broken ("but it just works for what I want to do.") Until it didn't "just work." Same with data privacy ("I don't have anything to hide") until someone stole her credit card number.

    The phrase you need to remember is "show me the money" or, in consulting terminology, "where's the 'so what'?" Most people won't care or give a rat's ass until it affects them directly.

    --
    Cole's Law: Thinly sliced cabbage