Is the Do Not Call System Working?

BrentRJones writes "I signed up for the Do Not Call registry the first day I heard of it, and I have to say that I have gotten very few telemarketers calling over the past couple of years. However, there now seems to be more calls that start, 'This is a survey...' or some other such excuse. I do not mind getting a few charity appeals or calls from those I have done business with in the past, but I do wish that I could avoid the political phone calls. I am curious what other Slashdot folks are experiencing, and I am also wondering if I say, 'Please remove from any list that you have.' when I am called, will this do any good?"

Comments

"Your do not call list"

[Southpaw018]

I worked for the telemarketing department at MBNA for a while. They're a good company, and while it wasn't my favorite job ever, MBNA is a good business, and they follow the telemarketing rules. (If it's any testament, I carry an MBNA credit card.)

Anyhow, in answer to the second part of your question: If you say "take me off your list" or "don't call here again," if the telemarketers are following the rules - and they're subject to MASSIVE fines if they're not (like $1000+ per phone call in violation), your phone number will be removed from the marketing programs you mentioned for two years (or if you say "all" your lists, all their marketing programs).

The magic words are "do not call list" or "ever." The better choice is "do not call list." If you say "Don't call here," it's still two years. However, if you say "Do not call here ever again," or if you say the magic phrase "Add me to your do not call list," your phone number will be added to their federally mandated do not call list for a period of ten years. Also note that once you say one of those two phrases, they are required to give the three pieces of information they need for every call if they have not yet mentioned them, and then terminate the call immediately. (These include their full company name, a telephone number at which they can be reached, and....the third I don't remember. Oops. But! I do remember MBNA being so paranoid about it that we were even required to say the phone number to dead air if someone hung up on us - it was always the last thing you gave them, and we were recorded every second we were on the clock, even while not on a call.)
Again, this is if they're following the rules. No one likes a telemarketing call at dinnertime, but the bad guys do a hell of a lot worse than that.

Oh, and I can't comment on surveys or political calls. This is just commercial stuff - the guys who aren't out to make $ have looser rules.

Re:"Your do not call list"

[lucabrasi999]

I don't think I've received any calls of a political nature. My guess is that most campaigns realize that cold-calling people will generally a) not get them to vote for you anyhow, if they don't support your party, and b) possibly piss off people who DO support your party already.

In a previous (pre-IT) life, I was paid political consultant (the pay wasn't high, which is why I am now in IT). Anyway, when we called folks, it was usually folks who were very consistent voters. If it was a primary election, we only called voters that had voted in two of the last three primaries. If it was a general, we tended to open up the list a bit more, but, again, we didn't call anyone who hadn't voted last general election.

The primary reason for this was money. Why spend money calling someone that had a less than even chance of showing up at the polls?

Beyond that, our first phone call was usually a straight forward "poll". Would you vote for candidate A, candidate B, or are you undecided? Trust me, when you pick up the phone and someone asks for your opinion, you are more likely to stay on the line. Then, a month or so before the campaign, we would run a "slanted" poll. For those folks that either supported our opponent (candidate B in this example) or were undecided in the first round, we would call them back and ask "Would you vote for candidate B knowing he/she was a lying sack of shit (or some phrase that would echo our most recent negative campaign commercial)"? The goal here was to PUSH the undecideds and opposing voters into either voting for our candidate (candidate A) or not voting at all.

Then, a few days before election, we would go back to our loyal candidates (in general elections, those voters in our party) and encourage them ALL to vote. Get Out the Vote.

Since I never won and election, I am now a stinkin' IT consultant and James Carville/Karl Rove are all either making millions or are about to make millions. But, even though I never won, trust me, this is the usual way of running political phone banks.

Re:"Your do not call list"

[TheWanderingHermit]

Did you know, though, that your registration on the federal Do Not Call list expires after 5 years? I've posted about it in response to a post farther down, but it's worth mentioning again, where people can see it (no, I'm not doing it for karma whoring). It worked for me until this summer when I started getting some calls again, then I checked the website for the gov. list and found out you have to re-register after 5 years.

That's the one piece of information they never told anyone.

The charitable calls are a legal scam

[silverdirk]

After getting fund raiser calls from various "State Troopers", "Widows of Firefighters", etc charities, I hunted around on google and found out that these are from companies who go around calling charities, and offering to donate somewhat large (on the scale of the organization, which can be small) constant sums of money in exchange for permission to use their name. The "charity" involved can be something as lame as the union for police officers of a particular county. In other words, they might not be in your area, or even be worth donating money to.

The companies then sell this permission to other companies who do the actual calling.

End result is that the charity gets some relatively small cash, and some company gets the ability to farm up mass sums of money in their name.

DO NOT GIVE TO THEM EVER!
... or give them fake donation information... I wonder if that would be legal or not...