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Don't Be Evil — Hire It Done

MarkusQ writes, "The NY Times among others is reporting that Google is ramping up its lobbying clout (registration or bugmenot required). The 'Don't be evil' search engine company has hired the infamous astroturfing and dirty tricks firm Direct Connect, Inc. You may remember DCI from their recent attempts to pass off their 'Penguin Army' video as a product of some lone wit, unconnected with their client, Exxon. Or their involvement in Microsoft's 'even dead voters love Microsoft' campaign. With a staff of veterans in the biz (such as Chris 'Swiftboat' LaCivita and Jim 'Electioneering' Tobin), led by Tom 'Big Tobacco on the Dole' Synhorst, I'm sure DCI will be able to give Google whatever they're paying them for. The question is, what are they paying them for? And does 'Don't be evil' imply 'Don't pay professionals to be evil for you?' Or could there possibly be a non-evil reason to hire these clowns?"

21 of 332 comments (clear)

  1. sorry by gEvil+(beta) · · Score: 5, Funny

    No can do...

    --
    This guy's the limit!
  2. Surprise! by yourestupidjerks · · Score: 4, Insightful

    Corporations do shitty things to increase their profit margins! Shocking, I know! Come on, do people honestly believe that Google is some sort of sintly organization? Their goal - no, their legal responsibility - is to maximize the profit of their shareholders. Same as any other company. Get over them already.

    1. Re:Surprise! by truthsearch · · Score: 4, Interesting

      You're assuming the phrase "maximize profit" implies "any way possible." But that's not the case. They can choose what they consider an ethical route to maximizing profit and still avoid being sued by shareholders. AFAIK no company has ever been sued by shareholders for not lobbying the government.

    2. Re:Surprise! by Rocketship+Underpant · · Score: 5, Informative

      Actually, according to the terms of their incorporation, they promise to uphold certain principles above shareholder value, and they have no legal responsibility to reneg on this promise.

      --
      He who lights his taper at mine, receives light without darkening me.
    3. Re:Surprise! by IgnoramusMaximus · · Score: 4, Insightful
      Actually, according to the terms of their incorporation, they promise to uphold certain principles above shareholder value, and they have no legal responsibility to reneg on this promise.

      Except, of course, that this a fairy tale. No such "terms" exist which are in any way enforceable. The only laws governing corporations which apply to corporate activities are that which the Federal Securities Commission enforces. In which profits of the shareholders are always to be put before any other "principles".

      Principles can be put in motion in a business but only in the rare cases when the business is privately held, family owned or in some other special way enjoys the complete concensus of its shareholders, which usually implies small organizations.

  3. Just because.... by sugapablo · · Score: 5, Insightful

    Just because you hire a firm known to have pulled dirty tricks for dirty companies like Exxon and Microsoft doesn't mean that they'll necessarily pull dirty stuff on behalf of all their clients.

    If pulling crap would make their client angry, they won't do it. Not to mention, that irrespective of "dirty tactics" the firm might be simply the best at getting the job done.

    Don't imply that Google is or will be doing anything wrong with this company until some negative action is taken. This company will do what it takes to make their client happy. If "Do No Evil" is what makes Google happy, then they will do their job within the confines of that model.

    Let's just wait and see.

    1. Re:Just because.... by wirq_1047 · · Score: 5, Insightful

      Unfortunately for right or wrong you are judged by the company you keep. It's not always fair but it is a cold hard fact of life.

  4. Thanks by UbuntuDupe · · Score: 5, Insightful

    I just love how innovative companies like Google are forced to spend all this money on lobbyists just so Congress doesn't screw them over. Why isn't it all spent on making a better product? Because some people gave the government so much power beyond its strict Constitutional limits, which given enough time would mean lobbyists would be fighting over all that juicy government money and to shackle their competitors. "It's okay though, we can give the government all this power, we just have to, you know, limit the lobbyists!" YOU CAN'T. With that much money at stake, they will steamroll over whatever petty contributions limits and ethics rules you set up.

    Companies can compete on the market, or in lobbying ability. Thanks, voters, for making the latter so ripe.

  5. The Political Machine by sheldon · · Score: 5, Insightful

    Machine Politics is about graft. You vote for me, I'll give you a job. You don't vote for me, I'll make sure we pass a law to put you out of business.

    Google probably started talking to some politicians about Net Neutrality(or something else that effects their business) and the politician said "Huh? I can't hear you. Maybe you ought to drop my buddies at DCI some ka-ching to help fix my hearing problem."

    See: K-Street Project

    Washington DC has vastly increased in size in the past six years, and it's all been lobbyists, shills and political hacks. Lot's of people profiting at the tax payers expense.

  6. can we just agree by iocat · · Score: 4, Interesting
    that Google is really no longer a company that does no evil? Their business model is basically: "give us all your personal information and we'll store it on our servers. Nothing to worry about here! We're the company that does no evil ...unless the Chinese goverment asks us to."

    The "it's all for the greater good" line sure wouldn't feel nice if you were the person who ended up tortured in some Chinese prison because Google gave up the contents of your gmail, or spreadsheet.

    Anyway, I realize this post is coming off trolling, and I apologize, but I'm sick of the double standard vis-a-vis google vs. any other large company. Judging them by their actions, not their words, they are not significantly different these days than Microsoft (these days -- not necessarily MS's historical actions).

    --

    Dude, I think I can see my house from here.

  7. Guns for Hire by patrixmyth · · Score: 4, Insightful

    If Google didn't hire them, then there's every possibility that a competing interest would hire them instead. There's a lot of legislation bouncing around that affects Google directly and its users indirectly by weakening privacy laws. When the lynch mob is headed into town, you better hire gunslingers, not the local minister.

    --
    "Don't you know you're going to shock the monkey?"- Peter Gabriel
  8. Not necessarily bad... by electrosoccertux · · Score: 4, Interesting

    People at /. tend to mistake the prospect of being in power with being corrupted. The correlation% between the two is very high, but just because you have power or money does not mean you are evil.

    I still think Google will be using their powers (or monies in congress) for good. It's ok to look to gain more power if it benefits others. Regardless of what the depressing "LOOK OUT!" books tell us, no one in history has managed to obtain that level of power, and keep it [if they had, we wouldn't be talking about this now]. I think Google may be the first company that sees not just the next several financial quarters, but the next several hundred. They're too smart to fall for the lock-your-customers-in-and-rape-them business method that is so popular now days. If you want to be a dictator, the people have to like you. If you want to remain dictator, people have to still like you and your policies. Regardless of what evil wants, it seems that it cannot have what it desires without some good. In this case, that good will be keeping us happy. I know this flies in the face of Huxley and BNW, but if we die happy, what gives?

  9. But astroturfing is what they DO by MarkusQ · · Score: 5, Interesting
    Just because you hire a firm known to have pulled dirty tricks for dirty companies like Exxon and Microsoft doesn't mean that they'll necessarily pull dirty stuff on behalf of all their clients.

    This is a little disingenuous. Direct Connect is an astroturfing company; that's what their people are good at. They make things (like the Microsoft letters, or the Swiftboat ads, etc.) that are specifically designed to look like they are coming "from the people" when they in fact are not. While they have many ways of going about it, it seems to be the only service they provide.

    If someone hires a high-priced specialist, it seems reasonable to assume that they want the specialist's services, doesn't it?

    --MarkusQ

    P.S. For the record, I like Google. A lot. I used it to dig up most the links in the story. But that doesn't mean that I blindly trust them and everyone who works for them, or want to possibly sit quietly by while some quislings pervert them from within. It is much easier to keep a basically honest company honest then to bring one back from the dark side once they've gone over.

    1. Re:But astroturfing is what they DO by MarkusQ · · Score: 5, Informative
      DCI is a full spectrum political consulting, PR, and telemarketing firm; while some of the work it has done certainly has been "astroturfing", a lot of it seems to be routine political consulting and marketing.

      They sure are. As they put it themselves "Whatever the issue, whatever the target--elected officials, regulators or public opinion--you need reliable third party allies to advocate your cause. We can help you recruit credible coalition partners and engage them for maximum impact. It's what we do best." The services they provide include:

      • Astroturfing (see links in story)
      • Push-polling
      • Telemarketing (as you mentioned)
      • Grass-tops (their term, not mine, but I can guess)
      • Fake blog and video production (see links in story)
      • Journo-Lobbyists
      • Spamming (see previous links)
      • Junk mail (dead tree spam) (their original line)
      • and employment services

      What they don't seem to do is anything legitimate, or at least non-slimy. Got any examples you'd like to share?

      --MarkusQ

  10. Non-evil? Maybe... by DragonWriter · · Score: 5, Insightful
    Or could there possibly be a non-evil reason to hire these clowns?"


    Given the lobbying firepower being deployed by the anti-net-neutrality side, if Google, usually portrayed as pro-neutrality, is serious about a pro-neutrality stance as something more than a quixotic PR stand, it needs the capacity to go toe-to-toe with the cable and telephone industries.

    And that means you need people that are familiar with the broadest possible spectrum of lobbying tactics, capable of advising on how to counter them, and capable of deploying whatever tactics Google is willing to go with in response.

    Anything less is bringing a knife to a gun fight.
  11. What do you mean? by Moraelin · · Score: 5, Insightful

    This isn't about campaign contributions to parties, this is about hiring a company of professional astroturfers and generally dirty-tricks experts. You know, people who _are_ the evil kind that Google supposedly distanced itself from.

    You can't balance _that_ like that, or not so easily. This isn't D&D. You can't say, basically, "oh, I've done 3 good deeds this month, for 4 'good' alignment points total, so I'm entitled to gut two orphans for 2 'evil' points each." RL doesn't work that way. Al Capone's kitchen soups, very good deeds as they may be, don't simply balance out that he was an evil psychopath the rest of the time.

    But more importantly, Google's motto doesn't work that way. It says "do no evil", _not_ "keep the balance by doing as much evil as good stuff". So exactly how and what are they, in your opinion, balancing there? Surely not their motto and promise.

    I don't care if it's for Google itself or for some political party or whatever. Evil is evil. Evil done to "balance" something else is still evil by any definition. And hiring evil people to do evil for you, is still doing evil.

    We have a long history of laws and precedents, in both criminal and military justice, saying just that: you're personally responsible for the people you paid or commanded. We've had plenty of Mafia Dons trying to claim basically, "see, I never hurt a fly. It was my subordinates that shot people and threw people in lakes with cement shoes. But me? I never personally even slapped anyone." And society eventually decided that, no, it doesn't work your way. If _your_ goons did evil stuff, _you_ are responsible for that.

    Or we had military commanders willing to claim basically, "nah, I never shot a civillian. It was my soldiers that shot and raped civillians. I was just standing there and watching them." And again, society decided that it doesn't work that way. If they're your subordinates, you're responsible for them. It's your duty to stop them if they do something evil.

    So, ok, astroturfing isn't subject to criminal laws or anything, but from a moral standpoint it's the same thing: if Google pays to get action X done, Google is morally responsible for it. You can't claim the moral high ground by just paying others to do your evil stuff.

    --
    A polar bear is a cartesian bear after a coordinate transform.
  12. Outgrowing the "Don't be Evil" Motto by unPlugged-2.0 · · Score: 4, Insightful

    I am glad to actually get a comment before the masses of Slashdot jump on their new favorite villain Google.

    But let's be honest. The "Don't be Evil" motto was made when Google was a startup of 50 or less people. Everything is based off an ideal in a startup because you want to change the world. In order to do that you need passionate and idealistic people. It was the same in the two startups I have worked for as well and it will be the same in my current startup. Nobody changes the world without some ideals. Nobody wants to work like crazy without a sense that you are going to be doing something profound, something worthy. Everybody wants to be a knight in shining armor. Maybe that is a bad side effect from the amount of RPG's good software developers play.

    The unfortunate part of it is when you become a big corporation you are pulled in a lot of directions and sometimes the ideals you were founded on take a back-seat. This becomes especially true when you are publicly traded and have wall street to deal with. The fact is Google is now headed by more than just the two founders as a matter of fact I think they are probably just content to sit back and do what they do best develop new technologies. The actual Google is run by a bunch of savvy businessman who are there to leverage every single aspect of the company and a large part of that is lobbying.

    Software patents - check
    Using their user's information for competitive advantage - check
    Being secretive about changes to their product - check
    Being one of the most secretive but somehow comes across open and sharing company - check

    I think it's time to take the "Don't be Evil" slogan for what it is, just clever marketing. There is simply nothing most of us can do. I am tied into Google probaby more than others and I don't care because if it wasn't them it would be somebody else who is analyzing my data, hosting my emails, storing my chat's, selling me viagra (oh wait not that last part).

  13. Corporations are psychopathic by mspohr · · Score: 5, Informative
    There is a basic conflict between the legal and financial mandate for a corporation (make a profit for the shareholders) and all type of "evil" behavior that facilitates the profit.

    It is very admirable that Google is attempting to bridge this divide but the effort is ultimately futile. Google has shown that when it gets down to the bottom line, it must choose profit (i.e. China).

    Hiring this lobby firm is just what is necessary for business as usual in the good old USA capitalist system. You buy youself whatever laws you need to maximize your profit. I love Google just as much as the next person but to expect a corporation to not be evil is unrealistic.

    The Economist (a pro-capitalist magazine) has some more information on this: http://www.economist.com/business/displayStory.cfm ?story_id=2647328

    --
    I don't read your sig. Why are you reading mine?
  14. I chose the most non-partisan links I could find by MarkusQ · · Score: 5, Insightful

    Not to mention the links were all about the money coming out of or into the Republican party...
    With no bias I might add... ;-)

    I'll have you know that I spend close to an hour writing the story submission, and pointedly looked for the most non-partisan links I could find. I specifically focused on their corporate activities (with the exception of the Tobin, who I included because of the criminal activity involved).

    For the record, I am a Republican, and have been all my life. But I've been an American for even longer, so don't assume that that means I will blindly ignore this sort of thing either just because "Republicans" are doing it. As far as I'm concerned, it doesn't matter what color jersey you wear if you are acting to subvert our democracy.

    For me, the issue here is simple: these people are good at only one thing, trying to manipulate our elected officials into thinking that they are doing our will when in fact they are not. I assume that their party affiliation is as flexible as their ethics, and don't put any more trust in it than it deserves.

    --MarkusQ

  15. Got to be Net Neutrality by mogrify · · Score: 4, Interesting

    Having seen some of those commercials sponsored by the telecoms denouncing Net Neutrality, I'd say they're planning a counterattack. Who better to help Google respond to intelligence-insulting, logic-reversing mumbo-jumbo astroturf scare tactics than the people who perpetrate such filth?

    I still can't believe how they're trying to spin an evil attempt by massive corporations to charge consumers more money for the same level of service... as an attempt to save consumers from an evil attempt by massive corporations to charge consumers more money for the same level of service. It makes me want to take a shower just thinking about it.

    The question is, if they use their power for good, is it still evil? I think we'll just have to see what they do....

    --
    perl -e 'foreach(values %SIG){$_="IGNORE";}while(){}'
  16. Read my links by MarkusQ · · Score: 4, Informative
    Er, wait, DCI have gone from making dumb home movies to fraud?? Can you actually prove the company has been involved in money laundering, fraud and electioneering? Because if you can it seems to me you should be doing something about it rather than posting it to Slashdot ...

    *sigh* And after all the trouble I went to to provide links. This isn't some "gosh I think they may have done it" speculation. Tobin, for example, is presumably telecommuting from prison at this very moment, since he started his ten month sentence in May. And the other charges are likewise documented in the links I provided. At this point there's no reason for me to tell the authorities anything because they already know.

    --MarkusQ