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Top Five Causes of Data Compromise

Steve writes, "In a key step to help businesses better understand and protect themselves against the risks of fraud, Visa USA and the U.S. Chamber of Commerce announced the five leading causes of data breaches and offered specific prevention strategies. The report states that the most common cause of data compromise is a merchant's or a service provider's encoding of sensitive information on the card's magnetic stripe in violation of the PCI Data Security Standard. The other four are related to IT security, which can be improved simply by following common-sense guidelines." Here is the report on the U.S. Chamber of Commerce site (PDF).

31 of 106 comments (clear)

  1. Ballmer responce: by Volante3192 · · Score: 5, Funny

    Users! Users! Users!

    Wait, five reasons? Add a 'Users! Users!' to the end of that.

  2. Wow by 1310nm · · Score: 2, Insightful

    "Use of Vendor Supplied Default Settings and Passwords - In many cases, merchants receive POS hardware or software from outside vendors who install them using default settings and passwords that are often widely known to hackers and easy to guess." Incredible.

    1. Re:Wow by Detritus · · Score: 2, Insightful

      It doesn't surprise me. The vendor sold them a packaged system. They probably kept all of the manufacturer-supplied documentation for the system's components and provided the customer with a user manual that was written for idiots. Part of locking-in the customer for after-sale parts and services is to keep them ignorant.

      --
      Mea navis aericumbens anguillis abundat
    2. Re:Wow by jonadab · · Score: 4, Interesting

      Some vendors who develop industry-specific software actively encourage this.

      When I mentioned to a trainer who works for our vendor that I would of course be changing all the passwords away from the (incredibly insecure) defaults, the response I got was, "Why? What are you afraid of?" Later, _a technician_ working for the vendor asked, "You didn't change the Administrator password, did you?" I wanted to say, "Of course, what kind of fool do you take me for," but all I said was, "Yes, I did." They didn't make me change it back, but they also didn't seem to understand why I considered it important to change it.

      Worse, when I asked what ports I needed to open on the firewall between the staff workstations and the mission-critical production server, I was told that we _cannot_ put a firewall there; they must be directly on the same subnet.

      This was all _after_ we bought the software, to the tune of tens of thousands of dollars. Before we bought it, the official line was that the only thing that could possibly make the system vulnerable would be if we neglected to keep up-to-date antivirus software. My boss (at the time, now retired) actually signed (against my advice) a contract agreeing that if there's any security incident, it's automatically our fault and _we_ pay the _vendor_ for any time required to fix it.

      Needless to say I am personally rather at odds with this vendor's view of security. Their name is Polaris Library Systems.

      --
      Cut that out, or I will ship you to Norilsk in a box.
  3. top 5 by neonprimetime · · Score: 5, Informative

    1. Storage of Magnetic Stripe Data
    2. Missing or Outdated Security patches
    3. Use of Vendor Supplied Default Settings and Passwords
    4. SQL Injection
    5. Unncessary and Vulnerable Services on Server


    Honestly, could my post be any more useful?

    1. Re:top 5 by Anonymous Coward · · Score: 3, Insightful

      Honestly, could my post be any more useful?
      Yes, but a more interesting question is could your karma whoring be any more obvious?

    2. Re:top 5 by grammar+fascist · · Score: 5, Informative

      4. SQL Injection

      I'm surprised, but not too much. It's interesting that this is the only one on the top five list that has anything to do with the programming. This puts it right up there with social engineering - SQL injection is that easy.

      The take-home lesson for us programmers? Never, ever, EVER use any DB API that doesn't let you bind parameters.

      --
      I got my Linux laptop at System76.
    3. Re:top 5 by neonprimetime · · Score: 2, Funny

      I don't do it for the karma. I don't need the karma. I just want to feel loved. I wish you didn't post AC, cause we coulda talked some more.

    4. Re:top 5 by morgan_greywolf · · Score: 3, Funny
      I don't do it for the karma. I don't need the karma. I just want to feel loved.


      Well, you know we all love you. In fact, just the other day, I heard CmdrTaco and the new guy, kdawson, talking and they were saying "Gosh, I really love that neonprimetime. Yeah. neonprimetime is great, huh?"

      There. Feel better?

    5. Re:top 5 by Rogerio+Gatto · · Score: 3, Interesting

      I only have knowledge on Javas's JDBC API, which allows it both ways. The interesting thing is that it's generally easier to use bind parameters than to build sql by hand, but I still see some people that do it. Not that many people code to JDBC these days, it's considered very low level in Javaland. We like levels and levels of frameworks above our JVM, which is already levels and levels above the SO, which is... you get the picture.

    6. Re:top 5 by DavidWide · · Score: 3, Informative
      php.net/mysqli has prepared statements, or you can use PEAR's MDB2:
      * Prepare/execute (bind) named and unnamed placeholder emulation
    7. Re:top 5 by doublebackslash · · Score: 2, Informative

      PostgreSQL has had an escape function for years. Just pass and null terminated string to the function and it returns a string (or a pointer to a string, depending on the language) and that is safe to put in a SQL query. Honestly it is just that easy.

      --
      md5sum /boot/vmlinuz
      d41d8cd98f00b204e9800998ecf8427e /boot/vmlinuz
  4. Re:sheesh by AP2k · · Score: 5, Funny

    Maybe their data got compromised? D:

  5. Didn't the waiter do it?! by __aaclcg7560 · · Score: 4, Insightful

    Whatever happened to the old saying that your credit card would more likely be ripped off by a waiter than someone off of the internet? Or are waiters taking hacking jobs these days?

    1. Re:Didn't the waiter do it?! by jonadab · · Score: 2, Interesting

      For you as a consumer, that's probably still true, but the article's target audience is concerned about preventing the kind of situation that gets your organisation a lot of negative publicity because a large number of your customers' data have been stolen.

      --
      Cut that out, or I will ship you to Norilsk in a box.
    2. Re:Didn't the waiter do it?! by MrNougat · · Score: 2, Insightful

      Credit cards are most likely to be ripped off where they are used most often. People use credit cards online a lot now, more than they did when that saying was originally said. Also, because the unwashed masses have this idea that The Internets are made of magic fairy dust distilled directly from truth and love, they're prepared to believe whatever The Internets tells them.

      Thieves steal what's easiest to steal and get away with.

      --
      Web 2.0 == Giant Blogspam Circle Jerk
    3. Re:Didn't the waiter do it?! by mennucc1 · · Score: 4, Insightful
      You did not RTFA: waiters are number one in the list. Here it is, in the original form: 1. Storage of Magnetic Stripe Data - The most common cause of data breaches occurs when a merchant or service provider stores sensitive information encoded on the card's magnetic stripe in violation of the PCI Data Security Standard. This can occur because a number of point-of-sale systems improperly store this data, and the merchant may not be aware of it. Then translate from market-speak:
      • service provider -> waiter (indeed, it does serve)
      • merchant -> owner of the restaurant
      • "point-of-sale systems" -> gadget that you stripe your card in
      • to store sensitive info -> pwn
      After proper translation, it reads: 1. Storage of Magnetic Stripe Data - The most common cause of data breaches occurs when a waiter pwns your card's magnetic stripe in violation of law. This can occur because a number of gadgets are available around that will store this data; and the restaurant owner may not be aware of it. See?
  6. Chip & PIN by celardore · · Score: 5, Interesting

    Perhaps slightly OT, but the article is slashdotted and the header mentioned VISA and breaches.

    I think one of the greatest mistakes the credit/debit card companies/banks (certainly here in the UK) made was the compulsary PIN entering (as opposed to a signature) at point-of-sale. Now all you need to do is stand behind me and see my PIN, or if you work at the store - have the security camera trained at the keypad then either lift my wallet or clone my card. All you need is that four digit number, and you've pretty much got my bank account.

    My point is, companies make fundamental security errors, and will continue to do so.

    1. Re:Chip & PIN by smoker2 · · Score: 2, Insightful
      Yeah, or they could stand behind you at the ATM and then lift your wallet, or, maybe just beat you over the head right there and get some quick cash. How is a 2 stage authentication worse than a single stage ?

      In Oz and New Zealand, people buy beer in the pub and pay like that (EFTPOS IIRC) and I don't think they are having a huge problem. They started a good while before us too.

      Also, having your PIN doesn't give them your account. They would be limited to whatever your bank has set for the cash limit for the day. Unless they went shopping, and then they would be on all the CCTV cameras in the shops. Lesson 1a: Don't keep all your eggs in one basket.

    2. Re:Chip & PIN by John+Hasler · · Score: 3, Insightful

      > If they had thought to require a photo for the front of the card then it
      > would be a 3 stage process, and pretty hard to circumvent in a store
      > situation.

      Clerks rarely check pictures[1].

      > Even ATMs have CCTV these days, so they could use some image recognition
      > software to match your image against the registered image before giving you
      > cash.

      And the software would screw up about 10% of the time, keeping your card and your money.

      [1] I knew a guy who spent part of his stint in the Navy sneaking on board warships with an ID card bearing the likeness of a gorilla.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    3. Re:Chip & PIN by Monkier · · Score: 2, Insightful

      "skimming" has already happened in the UK, USA and Australia.. where an additional magstripe reader is attached to an ATM, or POS card reader - and some other means is used to capture your PIN (hidden camera or alike). the magstripe data can be used to easily clone a magstripe only card.

      the chip & pin approach in the UK introduces a smartcard chip into the mix. the chip makes the card difficult to clone. the chip is a mini computer that will only give up the account identifier when given the PIN signed with a cert that's only in authorised hardware..

    4. Re:Chip & PIN by oPless · · Score: 2, Insightful

      > the chip & pin approach in the UK introduces a smartcard chip into the mix. the chip makes the card difficult to clone.

      Sorry, that's bollocks - there has already been a student that has been able to 'crack' the encryption (I can't cite any references, and it was a month or two ago) But I did find this http://www.hebdos.net/lsc/edition352006/articles.a sp?article_id=140973

      Despite this, that there is a simple bit flag on the mag stripe that determines "this card is chip and pin" which can be turned off with skimming

      A friend of mine came over from the middle east without a chip and pin card, and all the restaurant did was swipe it, and ask for him to sign ... and often I've been able to say "umm, I can't remember my pin, can I sign?" to cashiers in local supermarkets - to which they've been more than happy to do, not even asking for additional ID.

      Fraud is as easy as ever, now as a consumer I really don't like having to punch my pin in equipment I don't trust, and isn't securely fastened and hardened against abuse. I'm very sure at some point someone will build a device that looks like a normal remote chip+pin terminal, and scam people.

      Liability shifting is a bad thing, and chip and pin is no more secure than the old method of signing. It's all blatent smoke and mirrors.

    5. Re:Chip & PIN by eunos94 · · Score: 2, Interesting

      There are other factors at play here too (at least in the US). Stores want you to use your PIN as opposed to signing because it turns it into a different type of transaction. PIN is a debit account, which costs the store close to nothing. Signing is a credit transaction, which costs the store something. Banks want you to sign, they will get some sort of interchange income back from VISA. If you PIN, they don't make anything. Additionally, if you are using a VISA-like product, often using your PIN will negate any carrier insurance that might come with the card. Signing will ensure your purchases are covered by their insurance in case of damage, loss, theft, etc...

  7. Reasons? How about: by TheWoozle · · Score: 2, Interesting

    1. Having your sensitive information recorded in any medium.

    That's it.

    Really, there's no such thing as perfect security. If you have any information that you want to keep secure and you tell it to even one other person, it will eventually be accessible to anyone who has enough interest in it.

    Hell, if we don't rule out torture, you yourself aren't a reliable repository for your own sensitive information.

    But you have to share certain information with others if you want to do business, don't you? Well, it seems to me that the only way to avoid all the mess and hassle is to either:

    1. Develop a system of doing business where I don't have to be able to identify a person and keep track of that person and/or their assets (goodbye credit-based economy!)

    OR

    2. Make it so that even if the information used to idenitfy me is made public, it doesn't matter in the slightest.

    The second choice means that the information a business uses to establish my identity has to be enough to authenticate me in some manner to that business, but is otherwise useless to identify my person (age, gender, race, etc.), my place of residence, my bank account, my credit rating, or anything else about me.

    Hmm... I think it's possible, but not likely. The banks and corporations very much enjoy knowing all this about you, and it will be a mighty struggle indeed to wrest control of your "personal information" away from them.

    --
    Insisting on "correct" English is like saying that there is only one, definitive recipe for chili.
    1. Re:Reasons? How about: by Beryllium+Sphere(tm) · · Score: 2, Funny

      I've read about some vulnerabilities involving theft of security tokens and untraceable access to your assets with this "cash" protocol.

  8. Either that or minibar keys by Plutonite · · Score: 3, Funny
  9. And I thought... by SpectralDesign · · Score: 4, Funny

    POS meant point-of-sale... guess I was mistaken.

    --
    Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind. - Dr. Seuss
  10. PDF by Gnavpot · · Score: 2, Funny

    I miss one item in that list:
    "PDF documents with readable text under the black rectangles."

  11. Re:Sale of information by company officials by Nintendork · · Score: 4, Interesting

    I'm in the IT department for a large ISO and give the security lecture during new hire orientations. We have to follow PCI compliancy and are aware of the dangers on the Internet. Insider jobs are a threat, but not yet. Right now, most of the crime is organized out of European countries and the most they use outsiders for is as a mule. The list they gave along with social engineering is actually quite acurate. CardSystems, an ISO with some 119k merchants was compromised last year due to a SQL injection attack and the storing of track 2 data of failed transactions on their processing hosts in plain text. Part of PCI compliancy is to only store that data in a strongly encrypted form (They give examples) and it's common practice to only store it during standin (When the upstream processor is down) and after standin until all the transactions run through successfully. They really f*ed up! The debit card fraud that happened earlier this year is still under investigation, but rumors have it that the POS system that Sams Club and/or OfficeMax use to send all the transactions to their processor was compromised. Of course, we won't know the story until the feds either give up or find the criminals.

  12. A bit more about #1 by Ritchie70 · · Score: 2, Informative

    I work for a major merchant in the US. We take just a ton of credit cards, and have ongoing Visa PCI/CISP discussions.

    For those who don't know, the magnetic track on a credit card actually has three tracks worth of data. Tracks 1 and 2 both have the account number; track 1 also has your name and perhaps some other stuff. I'm more familiar with track 2.

    Track 2 has the card number, the expiration date, and something called "discretionary data." The discretionary data, so far as I can ascertain, is defined by the issuing bank or organization, and has no (publicly documented) inherent meaning - except "we'll cut your balls off if you store this for any period of time."

    You can get away with storing the entire track worth of data if you're doing offline approvals, but once you get the approval, you had better ditch the discretionary stuff.

    We do some fraud detection in the POS system with a SHA-1 hash of the card data. As you all (should) know, this is a non-reversible hash. We're so paranoid about the discretionary data that we only even calculate the hash of the card number and expiration date - we don't even include the discretionary data in our hash calculations!

    --
    The preferred solution is to not have a problem.