Microsoft Owns Up To 360 Defects

Next Generation reports on Microsoft's acceptance of responsibility for early 360 defects. While originally claiming that system failures were well within the norm for consumer electronics, they've now adopted a more service-friendly attitude. From the article: "Upon further investigation, it was further discovered that the bulk of the units were isolated to a group that was part of the initial manufacturing run of the console. Returns for repair are coming in for a variety reasons and it's a higher rate than we are satisfied with. We've made the decision to comp repairs for consoles manufactured before January 1, and provide refunds to the small group of customers who have already paid for repairs."

Comments

Great! The software's next?

[Svenne]

That was the hardware. Now why don't they fix their crappy media center so that it will allow the 360 to play anything other than WMV and MPEG? There's this container format called AVI. Hello, Microsoft? Have you heard of it?

No, Transcode360 (or any form of transcoding) isn't good enough.