Microsoft Owns Up To 360 Defects

Next Generation reports on Microsoft's acceptance of responsibility for early 360 defects. While originally claiming that system failures were well within the norm for consumer electronics, they've now adopted a more service-friendly attitude. From the article: "Upon further investigation, it was further discovered that the bulk of the units were isolated to a group that was part of the initial manufacturing run of the console. Returns for repair are coming in for a variety reasons and it's a higher rate than we are satisfied with. We've made the decision to comp repairs for consoles manufactured before January 1, and provide refunds to the small group of customers who have already paid for repairs."

Comments

Yeah

[Eightyford]

While originally claiming that system failures were well within the norm for consumer electronics

Yeah, because all of my power supplies melt!

Only 360?

[rjstanford]

Last time I heard, they had thousands of defects...

Re:Only 360?

[rjstanford]

Sigh.

Think about the phrase, "Microsoft Owns Up To 360 Defects." Not the conversation, just the headline. Now think about the response, "Only 360? Last time I heard, they had thousands of defects..."

Now look up. No, higher. See that? That's the joke, going far, far over your head.

Oh, never mind.

Why didn't this make the front page...

[mincognito]

Why didn't this make the front page, especially considering all the slashdot stories about xbox 360 problems?

Maybe because the important stories are about microsoft's fuckups while the unimportant ones are those where they acknowledge their problems and address them.

Regardless, shouldn't this info be given the frontpage considering all the apparent 360 owners who are fixing their problems with strings, etc., and who could use the free service or refund?