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Intel — Only "Open" For Business

Michael Knudsen writes, "Intel still refuses to work with open source projects such that they can provide their users with proper support for Intel's hardware products. As he has done before, Theo de Raadt once again asks users to take action by contacting Intel, telling them what they think of their current policy of not releasing hardware documentation and granting open source projects the right to distribute hardware firmware with their products. Failing to do so only harms users in the way that they risk having unsupported or malfunctioning hardware in their operating system of choice." Read more below.

It's really important that people understand that Intel is only trying to cooperate just enough to make people believe that they're open and doing the right thing. Don't fool yourselves: They are not.

What we need all users of open source software to do is contact Intel and let them know what you think of their current behaviour. If you run a big department and chose another vendor's products over Intel's because it doesn't work in your operating system, let them know, along with how many units they could have sold you. If you are an end user who has had problems when using Intel hardware because of poor support, let them know.

Let them know that their current lack of support will only harm them in the long run because you will be avoiding their products. Let them know that you want your hardware to work out of the box when you have installed your operating system of choice, and how Intel is preventing this with their lack of support.

Intel is not doing you a favor by requiring you to go to a website and download firmware for your hardware. You paid for the hardware, and Intel is thanking you by making it difficult for you to use it. Let Intel know what you think of this.

3 of 213 comments (clear)

  1. Be professional! by HRbnjR · · Score: 5, Insightful

    I tried to keep it short and to the point, my email to them read:

    Subject: Linux Wireless Firmware Distribution

    I was very happy to hear that Intel is working with the community to
    ensure that G965 graphics will work out of the box under Linux.

    I am very sad to hear that Intel isn't doing the same for their wireless
    products WRT freely distributable firmware.

    I am a developer in the Computing Services department at a 30 thousand
    plus student university. Community enabled Linux support is a huge
    factor in the purchasing decisions of our department.

  2. Intel open enough for me by Jeffrey+Baker · · Score: 5, Informative

    It should be noted that Intel manufactures the only technologically-current graphics processor which can claim to have open source drivers, and then Intel series of gigabit ethernet NICs is by far the best choice for use with Linux. Intel's wireless chips, the subject of the article, are not completely open but are rather more open than some of the competition.

  3. Re:Why Firmware? by portmapper · · Score: 5, Informative

    OpenBSD want to distribute firmware along with the OS under an acceptable license. They are not asking for the source
    code of the firmware. Intel are instractible here, so owners of Intel wireless devices needs to personally accept a license
    before downloading the firmware. As an example: http://ipw2100.sourceforge.net/firmware.php

    As for open source drivers: OpenBSD wants hardware documentation, not a Linux driver, so that they can write their own drivers.
    Intel claims that they are open source friendly and gives out documentation, but the last is clearly a lie since OpenBSD had to reverse
    engineer several Intel wireless chipsets.

    Giving the appearance of beeing friendly to open source, while not beeing so, is the latest fad in business. Intel is an example
    of this fad.