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Comcast Lying About Vonage
jehnx writes, "Apparently, Comcast is trying some new tricks to get people to sign up for its version of VoIP, 'Comcast Digital Voice,' according to Wang (of WangScript fame). From the blog post: 'Today my wife received a phone call from a Comcast representative who had called to promote their new "Comcast Digital Voice" service... Ordinarily, we don't mind Comcast calling us from time to time with new offers... [but this time] they proceeded to tell LIE after LIE in an attempt to convince us that Vonage was not as good as Comcast Digital Voice. Imagine how many people would be scared into using Comcast Digital Voice because Comcast makes them believe that Vonage is insecure and only works when your PC is turned on.' Is Comcast going a bit far in their techniques to lure in new customers?"
I hate to say it, but I'm a Comcast subscriber. When I moved recently I checked into WOW, and while it is available in the city I live in, the apartment complex itself still has a contract with Comcast for another 5+ years. I had signed up for a new agreement with Comcast and got 6 months of cable internet for 19.95 for six months, when I moved they said this would still apply. Wrong, during the 3 days of calling to get my cable modem actually working I had to get the "flag" put back on my account every time.
During the move I had upgraded to an HDR box from Basic and also to their "Speed Tier" of 8M/768K for no extra charge, when a week after the install I found my speed had dropped to 6M/256K I called to bitch and they had once again lost my "discount flag" and were charging me full price for the Internet. Then I get my first bill and guess what, $70+ bucks just for the Internet portion. Their accounts department gave me a hassle over the $19.95 for Speed Tier but gave in and credited my account, while assuring me this time the flag would stay. Also had to go turn in my new out of the box modem for a DOCSIS 2.x compatible one in order to get their "Speed Boost", just because the contractor gave me whatever he had on his truck.
Second bill, same problem, called in and told them to fix it now, which they did. Third bill, same damn thing, at least this time they fixed it after only one 10 minute call instead of the usual hour holding and 20 mins getting the whole situation thru the account execs head. They once again assured me it's all fixed, but I'm sure I'll be calling this month.
Jonah HEX
Horror & SciFi Erotic Nudes
I haven't seen worser choices since... the 2004 election.
;)
All I have to do is gain access to your backyard where the EA box is. THen simply tap it. In fact, I can easily put in wireless transmitter for my own use.
Or I can go to a nearby green box. It is absolutely trivial to break a POTS line.
And if that is not enough, I will grab one of my phones and stand outside your house and pick up your wireless.
I prefer the "u" in honour as it seems to be missing these days.
I wonder if the author is one of the unlucky Vonage customer who were offered stocks in Vonages IPO.
6 .html "Some VoIP services surpass traditional phones". Only cable providers have better quality than regular landlines. Vonage does not.
I think they were offered at $16, and now they are $6.
Accrding to http://arstechnica.com/news.ars/post/20060922-780
BTW: Who the hell wants to use Vonage anyway? Broadvoice and a bunch of others allow unlimited international calling, and BYOD (Bring your own device) and asterisk.
"Fix it"