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What Inept Billing Software Have You Encountered?
Chris asks: "I am a Sprint customer signed up for automatic payments, and over the past week I've found that Sprint has a computer system that does three ridiculously inept things from a programmers standpoint. First, they send a 'Do not send payment...this amount will be charged' bill then a 'Disconnection Imminent' notice for the same amount, within a week of each other. When customer service is called about this, everything appears fine to the customer service rep, and they assure the client that everything is fine. Finally, the computer system shuts down the customer's cell phone for lack of payment, even if the customer has a credit card on file and has given Sprint authorization to use it. What's the worst experience Slashdot users have found with billing systems that don't make any sense?"
What's even better is that you didn't need any special schooling to bring AT&T to small claims court. Anyone can do that, law school or not....
I'm not trying to convince you not to use checks. You started this argument. You went off bitching about the use of checks to a US citizen, who you freely admit has a US-only view of banking, where checks are more acceptable. What in the hell is your point?
Are you trying to impress us with your ability to do everything in the most efficient, economically sound way possible? That's the usual Slashdot bullshit, everyone around here is the perfect engineer.