Private Data Sold From Indian Call Center

Matt Freman writes to mention a ZDNet article on reports that private data is being sold out of an Indian call center. A U.K. television programme, 'Dispatches', follows a 12-month investigative report on illegal privacy-related activities. During the taping of the show thousands of U.K. bank customers had their personal information sold by the staff of a call center. From the article: "Indian IT trade organization Nasscom criticized Channel 4 for refusing to show it any of the footage before it was broadcast on Thursday evening. It urged the program makers to cooperate in rooting out and prosecuting any 'corrupt' call center workers. 'The whole issue of data security is a global problem,' said Sunil Mehta, a vice president at Nasscom. 'There are bad apples in every industry around the world, and these incidents happen in India and the U.K. This is not a widespread problem in India. Security measures and practices that Indian companies have are the best in the world.'"

Comments

corruption in India

[dhuv]

I think the problem lies with the attitude that the majority of the people have in India. To this day there is widespread corruption throughout the entire government and this process has been accepted by a majority of the people because they grow up with it as kids. In India, kids bribe the cops when they ride around on scooters without a license and get caught.

This leaves many of the people without a sense of ethics because they consider bribes just part of life.

Dont get me wrong, many of the people are not bad inherently, you dont see school shootings in India like you do in the US, but there is the issue of ethics because kids grow up in that environment and accept it. (Similar to the extermists that think Americans are evil, they really do think that because that is what they grew up around)

This is not going to change overnight, it will take atleast a couple of generations to change.

In other news

[CaptainZapp]

Michael Corleone critized the NYPD for refusing to release half a dozen of his family members, councelors and buddies. He argued that the NYPD should corporate to root out the bad apples under the mafiosos, which in essence consists of his competition.

Mr. Corleone is quoted as stating: "There are bad apples in every industry around the world, and these incidents happen in the Ukraine as well as in St. Petersburg and Tokyo. Our practices are the best and most efficient in the world".