Big Challenges for Vista Bug Hunters

The New York Times is reporting on the final rush to bug fix Windows Vista. Even with massive numbers of testers and five years of work behind them, the folks in Redmond are pushing it to the wire in order to make sure it releases soon. From the article: "Vista has also been tested extensively. More than half a million computer users have installed Vista test software, and 450,000 of the systems have sent crash data back to Microsoft. Such data supplements the company's own testing in a center for Office referred to as the Big Button Room, for the array of switches, lights and other apparatus that fill the space. (A similar Vista room has a less interesting name -- Windows Test Technologies.) This is where special software automatically exercises programs rapidly while looking for errors."

Comments

Time

[Kangburra]

This was a similar story for Windows ME, in the end the time to release became more important than the quality of the product. I would like to see Vista delayed until it's ready, even if that's not for six more months. In my view that would earn Microsoft more points than meeting a schedule and then needing to (service) patch it fairly quickly.

my $0.02

Statistics!

[shreevatsa]

More than half a million computer users have installed Vista test software, and 450,000 of the systems have sent crash data back to Microsoft.

In other words, about nine out of ten systems using Vista crashed at some point. And that's counting just those who sent the crash reports. :-)

Re:Statistics!

[endemoniada]

I'm getting a little tired of people comparing a computer running an OS to a TV set or similar.

The TV will do one thing, and one thing only. That's displaying an analog signal as moving images and sound. That's all. The day that's all Windows will ever have to do, that's the day you can demand a refund.

Re:Statistics!

[Tim C]

I don't know about Vista, but on XP the default is to submit crash reports for all crashes. That includes software you are yourself developing. Yes, you soon learn to switch that off, but at least some of those reports will be from developers writing code for Vista and submitting crash reports for their own software (or testers doing so).

Re:Huh..

[Angostura]

Depends how you interpret the figures. I have a stable, well configured Mac. Last week, I had a dodgy 3rd party app that crashed 3 times. Each time the Apple crash reporter asked me to send a report to Apple.

If I had been running a beta version of the operating system I would have gone ahead and sent, on the grounds that it might have been a bad interaction between app and OS. In the event I said no.

You need to know more about what is triggering the crash reporter.

Re:Yes, you can use hardware to track down bugs...

[3vi1]

If you run a system with pure MS drivers and quality hardware you'll never see a BSOD

Does Microsoft make any video drivers that can even run the Aero GUI? Or, by "quality hardware" do you mean really old generic hardware supported by MS's generic drivers? I've never seen any MS drivers for my scanner, printer, webcam... basically nothing in my "quality" system other than the MS keyboard. So, I don't know if what you propose is even possible.

While there are lots of entries in the MS KB that are totally due to 3rd party drivers, there are many that are not. So, even if what you propose is possible, it's unlikely to be correct.

If you run the usual business suite of software (Office, Outlook, IE) you probably never see an application crash.

Okay, you're high, aren't you?

Exploits come out every other day to crash IE And, there are hundreds if not thousands of MS KB articles regarding Outlook crashes. Office? I've seen it crash many times due to internal bugs. And, when it crashes, you can't shut down Windows because it tells you that you must exit all Office apps first - thanks to MS's wonderful OS integration.

Re:Why try, and fail to, reinvent the wheel...

[I'm Don Giovanni]

yeah, because *every* OS must be unix-based because it's perfect in every way, can't be improved. The peak of OS tech was achieved 30 years ago. [face_rollseyes]

As for Apple, I wish that they had succeeded with Copeland, so there would still be at least one mainstream OS that wasn't Unix or NT based. Apple chose NexT (the BSD version (there was also an NT version)) out of desperation, not because they so loved BSD or Unix.