Slashdot Mirror


Vista Security Discussions Get a Rocky Start

narramissic writes "A technical glitch Thursday morning prevented many security vendors from participating in the first online discussion regarding Microsoft's plans for opening up the Vista kernel, ITworld reports. In a blog posting on the subject, Microsoft Senior Product Manager Stephen Toulouse wrote, 'We had a glitch where we sent out a messed up link. ... We're very sorry about that, it certainly was not intentional and we definitely see that was not a good thing for people to experience on such an important topic.'"

37 of 111 comments (clear)

  1. What a relief! by justinbach · · Score: 5, Funny
    'We had a glitch where we sent out a messed up link. ... We're very sorry about that, it certainly was not intentional and we definitely see that was not a good thing for people to experience on such an important topic.'"


    Phew! It was just an accident!
    --
    I left my wallet in El Sigundo!
    1. Re:What a relief! by zoobsolar · · Score: 4, Interesting

      For a bunch of folks that make some of the largest saleries in the entire world's IT industry, they sure do screw up a lot {read very often; too much}. I say the world continues to petition Microsoft. Simply assure Microsoft that we [the public at large] have no plans on buying their new product until they can prove its stability and that it conforms to user demands. This would include the stability and accuracy of information they release regarding said product. Otherwise the public could easily ensure that MS does not continue to "make the big bucks".

    2. Re:What a relief! by bberens · · Score: 2, Insightful

      Oh please, get over yourself. Someone made a typo on a firewall rule or an e-mail and you go on some huge rant about how MS sucks and consumers everywhere should stop buying their products. It's not a religion, it's a tool. MS has some of the best tools available on the market for some tasks. Other companies like Apple, IBM, Sun, etc. have better tools for some tasks. When you try to convince people to alter the MS intertia by ranting over this insignificant thing then you give the 'other' camp a bad name. And it doesn't matter whether you're an Apple fanboy, linux fanboy, or just anti-MS. There's two main categories in most of the business world: MS and other. You give other a bad name.

      --
      Check out my lame java blog at www.javachopshop.com
  2. So... by Anonymous Coward · · Score: 5, Funny

    Sending out messed up operating systems is also a glitch I take it?

    1. Re:So... by Monsuco · · Score: 2, Funny

      I think judging by the way MS works, if the OS isn't messed up that is a glitch.

  3. Security experts biggest question... by __aaclcg7560 · · Score: 4, Funny

    'We had a glitch where we sent out a messed up link. ... We're very sorry about that, it certainly was not intentional and we definitely see that was not a good thing for people to experience on such an important topic.'

    Was it a glitch, a bug or a feature? Inquiring minds want to know...

  4. Huh... by tygerstripes · · Score: 4, Funny

    Yeah, well, it was a link to an IIS server.

    --
    Meta will eat itself
    1. Re:Huh... by recordMyRides · · Score: 2, Funny

      That sound you heard? That was the sound of someone losing their job.

    2. Re:Huh... by tygerstripes · · Score: 4, Funny

      What, like... that strange meaty clattering sound as though a ballistic chair were hitting a peon?

      --
      Meta will eat itself
    3. Re:Huh... by Overly+Critical+Guy · · Score: 3, Funny

      Microsofties don't lose their jobs; they just get sent to the MSN group.

      --
      "Sufferin' succotash."
  5. A Rocky Start For Vista? by Analein · · Score: 5, Funny

    You mean like Steve Ballmer jogging along the beach, throwing sparring chairs at punching dolls while some 80s influenced background music accompanies his efforts to fucking kill everybody? Nice, really.

    1. Re:A Rocky Start For Vista? by Anonymous Coward · · Score: 5, Funny

      Steve Ballmer doesn't jog along the beach. The beach moves beneath his feet.

  6. Extra! Extra! by Anonymous Coward · · Score: 4, Insightful

    Microsoft employee sends an email with an incorrect URL in it! Collapse of Micrsoft predicted! End of the world is nigh! Extra, Extra, read all about it!

    Slashdot has just sunk to a new low of pointlessness in their "articles". Urgh.

    1. Re:Extra! Extra! by PreacherTom · · Score: 4, Insightful

      Oh, come on. This is the definition of amusing irony.

    2. Re:Extra! Extra! by Dunbal · · Score: 5, Funny

      Slashdot has just sunk to a new low of pointlessness in their "articles". Urgh.

            You think that's bad - wait for the dupe.

      --
      Seven puppies were harmed during the making of this post.
    3. Re:Extra! Extra! by Overly+Critical+Guy · · Score: 3, Insightful
      Slashdot has just sunk to a new low of pointlessness in their "articles". Urgh.

      No, they haven't, though it's amusing to see Microsoft employees posting anonymously now to defend the homeland.

      It's a big deal that Microsoft apparently doesn't vet its own URLs before sending them out to third-parties, especially for such an important set of interoperability discussions. The guy didn't even check the link before he sent it out? It's a competence thing (lack thereof). These things just seem to happen with Microsoft, don't they?
      --
      "Sufferin' succotash."
  7. Symantec was one of the vendors shut out by morgan_greywolf · · Score: 4, Interesting
    FTFA:
    Most of Symantec's team, for example, was unable to attend. "It turned out that everybody on our team was not able to make the first meeting but one guy," said Cris Paden, a Symantec spokesman.

    Symantec and Microsoft have a long history of a love/hate relationship and Microsoft has put more and more things into its operating system products that have closed entire markets for Symantec (and it's predecessors).

    1. Re:Symantec was one of the vendors shut out by Anonymous Coward · · Score: 4, Insightful
      Symantec and Microsoft have a long history of a love/hate relationship and Microsoft has put more and more things into its operating system products that have closed entire markets for Symantec (and it's predecessors).

      What's your point? That's the nature of the "work around defects in the operating system" market. Eventually, even Microsoft fixes them, and you don't have a market anymore. I hate Microsoft, and I still can't blame them for this. It's not like they're the first vendor to include, say, a filesystem that doesn't require constant defragmentation, or a stateful firewall.

  8. More eyes is a good thing by BadAnalogyGuy · · Score: 5, Insightful

    While it seems more a move to placate a rabid EU, this move is actually pretty good for all users.

    First, not all users will get the APIs. In fact, only a tiny fraction of users, all of whom work at security and anti-virus companies, will get to see these opened APIs. Why then is it good news?

    It's good because it brings into the fold those most able to spot security issues. Despite Microsoft's money and the experience of their top engineers, they all have tunnel-vision when it comes to Windows. And it's not hard to see why, after all, it's their baby. So even though they've got top security people working for them looking deeply into these issues, the very nature of those engineers' employment makes it difficult to see some of the problems that an outside observer would be able to spot easily.

    By turning the baby over to the wolves, so to speak, Microsoft is getting Vista tested by the best testing teams around. The OSS motto is "more eyes makes all bugs shallow", I look forward to that same principle working well here.

    1. Re:More eyes is a good thing by arth1 · · Score: 4, Insightful
      First, not all users will get the APIs. In fact, only a tiny fraction of users, all of whom work at security and anti-virus companies, will get to see these opened APIs. Why then is it good news?

      It's good because it brings into the fold those most able to spot security issues.

      Why do you think those who work at security and AV companies are those most able to spot security issues?
      I won't mention names, but some fairly well-known "security and AV companies" have made their business on buying up other companies products, redoing the interface every year so they can demand people pay for a new version, and dumbing the app down by removing functionality whenever something breaks, because they don't have people smart enough to fix things. Outsourced $10/hr drag-and-drop "programmers" will only get you so far, and expecting them to possess intuition, assembly language skills, or a love for discovering what a function can be pushed into doing is expecting far too much.

      Also remember that security and AV companies don't want security -- if their products actually fixed security holes, they would put themselves out of business. They want their products to temporarily block attempts, nothing more.
      Gurus, on the other hand, work to get the problems fixed, permanently, and the people who made the mistakes aware of what they did, and just why it was bad, so they don't repeat it.

      Regards,
      --
      *Art
  9. Move along....nothing to see here. by N8F8 · · Score: 2, Insightful

    To err is human.

    --
    "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
  10. "...we sent out a messed up link..." by Browzer · · Score: 5, Insightful

    Like it never happened to anybody!

    This is beyond bashing, this is being anal.

  11. We're all victims by Gracenotes · · Score: 3, Funny
    Yeah, well, it was a link to an IIS server.
    Yet another innocent soul taken by the immoral horrors of RAS syndrome. We're drowning in acronoyms! Somebody get some SCUBA apparatus.
  12. The real question is.... by Admin_Jason · · Score: 5, Interesting

    Who thought of this? MS wants to keep kernel secret, then capitulates, and schedules conference with security vendors, then admits it screwed up and schedules another one for people to attend. A net meeting?!?! To discuss security of an OS?!?!?! Does this not set off flags in the minds of the security sector? I am sorry but if I want to discuss such sensitive things as OS kernel and API programming and how to avoid, detect and remove malicious apps from infecting the OS, I do this face-to-face with people that are screened, background checked, and sign NDA's specifying to whom they can talk to and consequences if they reveal anything proprietary to anyone w/out express written consent.

    Perhaps I am anal that way, but come on, we're talking about an OS that will likely suceed the millions of Windows 98, 2000 and XP in the vast majority of homes and businesses across the planet!

    --
    Just another nameless binary in a crowd of 1's and 0's
  13. This is a first! by giafly · · Score: 5, Funny
    Your search - "totally our fault" site:microsoft.com - did not match any documents.

    Suggestions:
    • Make sure all words are spelled correctly.
    • Try different keywords.
    • Try more general keywords.
    • Try fewer keywords
    Google
    --
    Reduce, reuse, cycle
  14. At least they could... by shirizaki · · Score: 2, Funny

    Zune the security companies audio files of what they missed.

    --
    In Soviet Russia, dots slash you!
  15. Sure by Dunbal · · Score: 4, Funny

    'We had a glitch where we sent out a messed up link. ... We're very sorry about that,

          A source has informed up that the "messed up link" was in fact a link to tubgirl. Disciplinary action has been taken against the employee responsible. The project manager for Symantec was quoted as saying the experience was "educational", and he is likely never to click on that link again...

    --
    Seven puppies were harmed during the making of this post.
  16. "Accidents" happen... all too frequently by dpbsmith · · Score: 3, Insightful

    I certainly don't think this is a case of "accidentally-on-purpose." But I do think it is a symptom of a endemic problem in the PC industry, which is lack of attention to usability because computer people are intolerant of human fallibility. Even though they exhibit just as much human fallibility as anyone else, when they encounter a technical glitch they are reluctant to blame the design of the system.

    Sure, "everyone has glitches from time to time," but when people at Microsoft can't get an important web meeting to work it suggests that there's something flawed about this "all-net-all-the-time" vision they've been touting for more than five years.

    Computer technology reached a peak of usability in the early 1990s, when PC vendors still felt that they had to make things easy to use (and supply real support) in order to secure adoption. Once everyone was locked in--not so much to Microsoft, but to PC technology in general--usability was allowed to deteriorate.

    The pretense that unreliable, hard-to-use unfinished technology is ready for release is so imbued into Microsoft's culture that Microsoft managers are evidently willing to use unreliable, hard-to-use, unfinished technology to conduct important Microsoft public business.

    Stepto should _not_ blame "us" for the "glitch" and apologize. Instead, they should take a long hard look at what it was about the technology they were using that made it easy to "send out a messed-up link."

    1. Re:"Accidents" happen... all too frequently by dpbsmith · · Score: 2, Informative

      A participant (or non-participant, as it turned out), Alex Eckelberry, said "someone at Microsoft accidently sent out the LiveMeeting presentation invites as "presenter", which if you've ever used LiveMeeting, is an invitation to chaos. Realizing their error, the meeting was rescheduled for 30 minutes later, and that didn't all come together, because the meeting had been originally setup to end at 12:30, so we were promptly all kicked off."

      So, the system design makes it easy to make a mistake that is an "invitation to chaos," and even though it was quickly caught, the system design either didn't have an easy way to change the end of the meeting, or made it easy to overlook the fact that everyone was going to get "promptly kicked off."

      Even if it had been a typo in the URL, that would have said that something in the system design made it easier for a user to re-key a URL by hand than to copy it.

    2. Re:"Accidents" happen... all too frequently by BlueCodeWarrior · · Score: 2, Interesting

      I'd agree, this is a potential huge problem. The reason that I say potential is this: I'm not sure that I'm qualified to judge this. I find the command line to be the most usable, reliable way to do things with my computer. I'm the kinda guy who types 'firefox &' into an xterm, downloads something, then types 'mv ~/Desktop/whatever ~/Documents/whatever'. Yakuake is amazing. But that's the problem. I personally consider Mac OS X to be quite usable. I've been using Macs since the Plus, and I've used a ][ before. I conisder Windows to be reasonably useable, but I've been using it since 3.1.1. I find Linux to be extremely usable, but I've been using that for years, as well. So how can I judge what is correct? I'm tainted from what is truely usable by all of the learning I've been doing. And that's the root of the problem. My generation (I'm almost 21, to give you frame of reference) has grown up with all of this stuff, and even if it's not truely usable, we're used to it. We can use it anyway. So we keep making more bad interfaces from the shitty ones we're used to. How do we get around this? Once all of the GUI designers have grown up using computers, and don't know what it's like to not use one, how do we get that perspective? I'm sure there are some people who will rarely use computers in the future, but they won't get jobs as GUI designers. I'm not sure what the answer is to this problem.

  17. No... by akincisor · · Score: 4, Funny

    Thats their business model.

    1. Re:No... by DRUNK_BEAR · · Score: 2, Funny

      and they've patented it.

      --
      DrkBr
  18. tired of pr & media by sulfur_lad · · Score: 2, Interesting

    File this under 'off-topic rant'.

    you know, I think a lot of companies in the world could do a lot better without their pr arms sometimes, and we'd do a whole lot better without reporters. MS is apologizing for a technical glitch here, but why the need for the public apology? I'm sure PR told them to do it and even wrote it. Whoever wanted to be in the meeting should just get a "uh yeah, sorry about that; we'll reschedule the sucker if we can't figure it out in a few minutes." Guess what, it happens! Then you'll get some idiot reporter who'll come around and open an article with "In an embarassing turn of events, no one could attend a seminal meeting about security in the upcoming Vista software release. Microsoft has apologized, but is it enough for the beleaguered software giant? Experts are thumbing there noses at the meager response, saying that it's an excuse to stall. MacAffee and Norton representatives (who spoke on condition of anonymity) were insensed. 'This is just another trick by MS to curtail our efforts to protect their customers. If this kind of stall tactic persists, we will have no choise but to pursue legal recourse.' MS representatives could not be reached for comment..." You get the point, it's not news, it's fabricated spin based on a technical glitch. I'm not gonna send out a press release when my phone's got no signal!

    MS doesn't need to apologize for this, and it has nothing to do with Vista security (which I am not stating an opinion on, so don't call me out hehe). Apple doesn't need to blame MS for a Virus landing on the iPod. Sony doesn't need to continually baffle us with ridiculous statements about PS3 vs XBOX vs Wii. I swear, PR teams and patent lawyers suing and countersuing every day are just completely pointless, and the tech and business media is not reporting on any of it: it's a collection of "here's my opinion what's happening and of how this reflects poorly on the company involved" opinion editorials, there are no articles at all.

    MS sent a bad link. It's not news, it's just unfortunate. The guy that did it will get a "nice one, dumbass" from his/her coworkers, just I like I would here if I did the same thing. I dunno. Hopefully you all see my point here.

    [/end rant]

  19. messed up link .. by rs232 · · Score: 4, Interesting

    Doesn't sound like a messed up link. According to this dozens of users were kicked off the system. How does a messed up link cause them to login as 'presenters'?

    Microsoft finally called an online briefing .. Fifteen minutes into the much-anticipated briefing, dozens of the security companies were kicked off line and could not connect again

    "There were problems with the audio and video. We could not get back on."

    A Microsoft spokesman explained the crash was due to "technical problems" and an extra briefing would be set for Monday

    'Alex Eckelberry .. said .. participants signed on as presenters. "Which, if you've ever used Live Meeting, is an invitation to chaos".'

    Did the users actually sign on as 'presenters' and how would this crash Live Meeting?

    --
    davecb5620@gmail.com
  20. Re:Par for the course by stubear · · Score: 2, Interesting

    Funny you should bring this up. Apple does have a glaring typo in one of their dashboard wigets. The Dictionary/Thesaurus displays "dictionary thesauru" before it expands when you search for a word. The problem is 'thesauru" doesn't display an "s" at the end after expanding. Ummm...it's a dictionary widget, why not look the word up if you're having trouble spelling it?

  21. God changes human not to be susceptible to disease by dascandy · · Score: 3, Insightful

    News headline: God has changed the human being structure to not be susceptible to disease anymore. Antibiotic firms complain, consider it unfair competition.

    (the point: if you're a parasite company that's living off anothers companies flaws, bugs and holes, don't complain about the cure)

  22. Re:World without reporters by sulfur_lad · · Score: 2, Insightful

    You're taking me a bit literally and out of context, let me clarify. A world without the 'reporters' that I'm talking about would be good. We definitely need journalists, or people who legitimately report on world affairs in an unbiased neutral "here's what happened" form. We don't need tabloid media. Reading CNN's RSS vs CBC's is incredible (and the CBC is not the least biased medium out there either).

    As for the congressman and pages, that thread follows my argument completely: A lot of the 'reports' you see about it are nothing but hearsay and spin (just what I expect from Fox News and / or CNN). A 'report' would be that the congressman in fact did this, the page is safe and sound, and that the republican party disapproves and are investigating while suspending the congressman's membership (hypothetical example). A 'report' is not speculation on what this will do to the Republican party's chances in terms of votes or what Dohickey McGregor thinks about the mother of the page putting him in harm's way or whatever other useless experts and theorists they dig up. That is a spin on the real story. Jon Stewart provides better impartial views and more honest analysis than the spinners do, and he is a self-professed gag-media outlet. "fake news."

    The Iraq war falls into the same category: the media has us so confused with a constant barrage of "here's the real story," that nobody knows what to think. I don't even know if they know what they're saying in the first place! It's pretty much "if we say Bush is under fire and Iraq is difficult, we'll sell more ads."

    This MS thing was not even news, that is my point about reporters and PR.