Cultural Influences in Computing Technologies?

Jose Rojas asks: "I'd like to request the help of the international Slashdot community to help me address the following issues. I'm starting my PhD in computing science and I'm interested in understanding how computing technologies are shaped by the cultural environment where they are originally created. It is my hypothesis that computing technologies we use today are the result of an initial idea that essentially defines how a technology (i.e., a software application) will be used afterwards. Being the product of an initial idea, this technology is the tangible outcome of the mind of its creator. While I recognize that a prototype is subsequently shaped by social, commercial, cultural, and other various forces that popularize it, my position is that the computing technologies we use today are, essentially, the embodiment of the particular idiosyncrasies (beliefs, ideals, goals, or aims) of their original creators. Furthermore, since the personal computer and other computing technologies are said to be the product of the Western world, it is quite reasonable to suppose that computing technologies embody a Western view of the world, that is, Western ideals as to why they exist, what are their purposes, and what problems (if any) are they supposed to solve, but what are those philosophies, ideals, and purposes of computing technologies embodied in Western-produced computing technology?" "As computing technologies continue penetrating all over the world, and as other countries are empowered to develop native computing technologies, do computing technologies developed in non-Western countries originate from and embody essentially different philosophies, ideals, and overall purposes of technology? Do they address different needs? What are some examples of these computing technologies that originate from different needs, ideals, philosophies, and/or cultural environments? Are the characteristics of non-Western computing technologies transferable, or are they intrinsically bounded to the originating culture? Are there any lessons to learn from non-Western views of technology? And finally, are computing technologies developed in non-Western countries limited by the "Western" nature of the computer?

I will welcome any opinion, suggestion, advice, link, and any other resource the Slashdot community can point me to. Please, feel free to contribute and engage in this discussion."

Comments

The user as "consumer".

[Myself]

I think the largest shift we've seen isn't cultural so much as commercial. When computers were a hobby in and of themselves, the user was given some credit: Manuals included schematics, and everything was meant to be programmed by the end user.

As the computer has shifted to become another TV, users are turned back into viewers, and there's no incentive to make the innards accessible. It's only by history that we have the degree of control that we do!

I wonder how a culture with no concept of "marketing" would use the tools we now have available to us.

western world

[SilentGhost]

It would be great if you could elaborate on your 'western world' notion? what does it mean? how do you define who does and who doesn't belong to western world? what is that? mcdonalds/coke/fast cars? are Amish people western?

I think if you'd care do define terms you're using, it'd much easier to answer you question.

Culture?

[Ajehals]

I assume that you are looking at this from a national / regional culture perspective, and that may be valid in some areas but I would assume the largest impact (well the largest 'cultural' impact at least) would not come from that area at all.

I have over time worked with a few programmers from a diverse range of national cultures and I have found that the only cultural impact that is discernible is the corporate or technological culture. That is to say that project management and technical approaches (using the latest tech or sticking to established and stable tech etc..) had an impact, whilst the individual team members backgrounds had little effect.

I think what you need to do is look at 3 - 5 applications that are not aimed at a corporate end user (to remove prevalent the corporate culture as an factor), and that have been written by different people / groups in different countries, and then try to identify where they came from. I am willing to bet that you will be unable to do so.

I would go further and say that if you look at open source projects developed around the world that the methods used in developing the code would not be largely different. Open Source would provide hopefully give you more insight as you should have access to the code and also be able to see what processes are being followed to create and update that code, as well as having a good idea of what the aims of the projects are and also what the impetus behind its inception were. Although I am sure the project and management methodologies will have been different, I would suggest that they would not differ based on a national or regional culture.

Technology is a global phenomenon, and the aims and objectives of corporations and even of individuals tend to be similar, moreover certain practices have been developed that just work, sure some were more prevalent in some societies in the past but now, as people have become more aware of what works, there has been a large amount of crossover, and the cultural element is largely gone.

Of course if you compare Open Source and Closed Source projects you will see in many cases a major divergence in methodology, but that will be because of the cultures inherent in those communities. To look at culture and its impact on IT, I would suggest you need to rapidly redefine what you mean by culture.

To put it bluntly, programming is not an art form, it is damn close at times, but it is not subject to as much interpritation as other areas. Whilst software is created with the aims of a creator in mind, and that creator will be in some ways influenced by his local culture when formulating his aims, I doubt that those aims would be unique, and If someone else from a different culture addressed the same aims I believe that the approach and end result would be very similar.

Lastly I should add that whilst I have tried to address in broad terms some of what you mention, I believe that this whole area is secondary to so many other factors that it is almost a non existent element, But that is just my experience, and is likely not to be representative of the industry as a whole.

Culture or sub-culture

[MathFox]

There are some interesting studies you could do. One thing you should realise is that while the USA has had the biggest influence on computing so far, there are significant contributions from Europe and Japan. Compare products from Japa, Europe and the USA.
Another of my theories is that the shape of our computing today is not driven by the general culture, but by a specific subculture, the PHB's that decide on look and features. You could verify that theory by looking at differences between "shrinkwap", "tailormade" and Open Source software.

I wouldn't be surprised if you found that a large part of the compromises we make in computing are caused by the limitations of our interface with computers. Mouse, keyboard and monitor are a far cry from digital brain to computer links.

Everything

[OeLeWaPpErKe]

Computers are filled with nothing less than cultural influence

- every RTS is showing us we can win irak (and we can obviously, it will take time, lots of time, but we can)
- every sim is showing us that capitalism works (and it does, obviously :-p)
- every game contains the christian mantra that every story ends well (which is, unfortunately, not true, although we try)
- the whole concept of a PC is obviously a testament to individuality, which is the basis of capitalism (and one of its limits, as evidenced by the nobel prize economics 3 years ago)
- the internet itself is a very democratic concept (everyone an ip, one-to-one communication, empowerment of the individual, ...)
- linux itself (it may be free, but it was implemented as a cost-reduction strategy)
- slashdot (which tries to have a "democratic" rating system) ...

I've seen computing in 3 cultures

[mrjb]

Disclaimer: These are wildly subjective.

In Indonesia, computing culture has been shaped pretty much by software piracy. It's fairly hard to make a living on writing commercial (read: mass-produced) software as you will find your work copied and spread around from the moment you sell your first copy. Protecting your software other than by law is vital, as the copyright law isn't properly enforced.

Also, with the average salaries there, some people might even be able to afford a computer (which will cost several months of salary), but no longer will have the means to pay for software. Back then, I even found myself using pirated software, not because I didn't *want* to use legal software but simply because legal software or even proper books weren't available. Mind you, this was before Linus wrote his famous Usenet post. As a result, it was terribly hard to find decent programmers in that area. Limitations in budget made it necessary to come up with creative, effective solutions. Only large companies and multinationals can afford custom-made software, as it is perceived as very expensive (even though programming services are hard to come by). Overall the culture doesn't support traditional software development, although the GNU movement has a good chance to work in such a setting.

In Portugal, things are different. Frankly I think they are a bit behind in their computer science education. Universities there still teach COBOL, the horror. Corporate culture values hierarchy quite a bit- Things are sometimes done in a certain way 'because I say so' even if a better solution exists. Programmers are treated as 'resources' or 'factory workers'- if you want more productivity, push them harder (instead of finding a way to work more efficiently). If things don't work out as planned, it is always the programmer who is to blame, because upper management never makes mistakes. Needless to say, this goes against modern insights. Possibly this still has its roots in the dictatorship that used to reign the country.

In Holland, up-to-date, proper education is no issue. The attitude is one of professionalism and open discussion. The upside of this is that if there is a problem, it will be clear where the source of the problem lies. The downside is that time may be wasted in meetings. Overall the culture helps support software development.

In most countries I've seen, most of the people that call themselves 'programmer' have never received any formal education. Then again, this also goes for management. Depending on the country, there may be a smaller or bigger notion of what is 'the right way' to do things, but in many cases this is disregarded anyway.

So, I would say culture definitely has a large impact on computing.

Cultural influences and computing

[ThufirHawat]

José, Western doesn't mean much.
You probably have to take a look first at cultural theorists,as e.g. Geert Hofstede (google for him).
Once got yourself familiar with his formal theory, then you might look at other issues.
In a paper I published in 1998, I wrote:
"Conversation is, in the United States, based on utterances which are always non overlapping. Therefore the dialogue between SMTP servers is structured so that each takes its turn before acknowledging or replying to the other server.
Had this been designed by an Italian, coming from a culture where instead a conversation is nearly invariably overlapping, then the exchange between SMTP servers would probably be multi-threaded, with the possibility to pass back and forth simultaneously a certain number of messages."
This might indeed be a trivial example, but perhaps it is what you might be looking for.

Re:Genes

[morleron]

An interesting observation. However, I think that an even stronger influence on the design, as opposed to use, of computers and other digital technologies is that of mathematics. After all, math is the driving force behind the design of the various digital beasties that now affect our lives. Thus, they all operate according to a well-understood set of logic and math rules. The actual packaging of the devices is driven by sales, marketing, and, to a degree, engineering considerations - which are the parts of the process that are affected by culture per se.

How the device is actually used is driven by culture. I think that's one of the reasons that Americans, in general, are quick to pick up the latest in "easy to use" tech and that's one of the reasons for MS's dominance in the computer field. Bill Gates and company have sold their products as being "easy to use" and they have done a good job of making good on that claim - it's unfortunate that the underlying OS is such a piece of schlock, but that's another discussion. I'm not an MS fan, but the company has done more to popularize the use of computers for all sorts of tasks - to the point that it has an apparently unshakeable hold on the mind of the average computer user - than the rest of the industry did over the thirty or so years prior to the introduction of Windows 3. Most PC users at that time (and since) didn't have to deal with the underlying complexity of the technology as, since they were generally using the machines at work, they had geeks like us to set the things up and fix them when they went south. As time has gone on MS has made Windows easier to use at the expense of removing access to much of the underlying power of the machine - which is why so many of us here on /. despise them so.

MS isn't the only company to sell their products based on the "easy to use" mantra. Other examples are provided by Apple - a one-button mouse must be easier to use than the multi-button devices from other companies; HP, their first touch-screen PCs were a marvel though the technology itself wasn't robust enough for use in business and/or shop-floor settings; and IBM - the original PC was, in spite of its many shortcomings, much easier to use than the mainframes the company made most of its money on. Camera phones provide another example, they're easier to use than their full-size digital camera cousins - just pull open the phone, point it at what you want the picture of, push a button to take the picture, push another button to send the picture to whomever you want - how mush simpler can it get?

I could go on, but I think I've made my point. "Easy" is always quicker to sell than "hard and requires learning before you become proficient", at least here in America.

Just my $.02,
Ron

The WIMP metaphor as the FHB metaphor

[CandyMan]

A friend of mine told me that in a city in India someone put a computer with a touch screen in a street corner in a poor neighbourhood, where the street boys could play with it. They learnt to do things very quickly, and they started giving names to what they saw. "Windows" were "Fields", and "Icons" were "Houses". The "Pointer" was a "Bird"... I wonder what would come of Interface design in the hands and minds of people with totally different cultural constraints.

I don't know anything more: the story sounds half-apocryphal to mee, and I apologise for its vagueness, but I still think it is relevant.

Re:You are takling UI and tasks here....

[gweihir]

I perform a tribal dance around the server rack every day to keep the evil spirits at bay.

Does it work? Where can I find a description of this dance?