Same Old, Same Old at HP?

theodp writes "Computerworld Editor-in-Chief Don Tenant expresses astonishment at HP's cluelessness in the wake of its boardroom leak investigation fiasco, noting that HP CEO Mark Hurd's choice for a new Chief Ethics Officer was Hurd's go-to guy at NCR when the boss wanted internal leaks investigated." From the article: "It seems incomprehensible that no one at HP could foresee that appointing a former Hurd colleague to the ethics oversight position might be perceived as a shameless attempt by Hurd to keep from being further sullied by the scandal. But there's another dimension to all this that's even more baffling. Nearly two weeks before HP announced Hoak's appointment, BusinessWeek ran a story that recounted how Hurd had to deal with a number of internal investigations at NCR, including probes of leaks of sensitive information on Yahoo message boards."

Comments

Who knew the GNU kernel was in such a state

[CRCulver]

a shameless attempt by Hurd to keep from being further sullied by the scandal.

Well, there's no way the Hurd can escape further criticism for the scandal of being twenty years overdue when there's still no usable code.

Oh, that Hurd.

Re:I don't know about you but...

[Durrok]

Actually it's not their PCs that I think are lousy. It's their technical support. I work at the helpdesk of an appliance store and all of our registers are either dell or HP PC running windows xp. I had two hardrives that went bad that I needed to call in and RMA. One was from Dell and one was from HP. Keep in mind wewe bought the highest level of support from both HP and Dell.

Dell- Phone call took 5 minutes. I told the guy the error code on the test that I ran on the hard drive using their diagnostics disk, he got my address and contact information and then the call was done. The part was shipped to me the next day. Guy I spoke to was from Georgia and although he had an accent neither of us had problems understanding each other

HP- Three... god... damn... hours on the phone with these people. There systems are slow as shit, I can't understand what they are asking me to do, they can't understand me. Ask to get transferred? You either end up in the wrong department or disconnected. EVERY TIME! I called in 5 times just asking to speak to a manager and everytime they either hung up on me or transferred me to their television department. Finally I was able to bully one of the techs into just sending me a hard drive.

Guess which PC company we are going with for our next set of stores?

Re:I don't know about you but...

[CrackedButter]

Gateway?

Ken Lay is speaking from the grave?

[krell]

Thanks for the perfect alibi list! The buck? Why hehehe, it never got here!