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Why the World Is Not Ready For Linux

eldavojohn writes "While many users reading Slashdot embrace Linux, ZDNet is running an article on why the rest of the world isn't ready. One note for Linux developers: 'Stop assuming that everyone using Linux (or who wants to use Linux) is a Linux expert.' While a lot of these topics have been brought up as both stories and comments on Slashdot, this article pretty much sums up why Vista could be absolutely terrible, and people would still believe there is no other option." From the article: "The one area of Linux ownership and use where it becomes apparent that there's an assumption that everyone who uses Linux is an expert is hardware support. Your average user doesn't have the time, the energy or the inclination to deal with uncertainty. Also, they usually only have the one PC to play with. Hardware just has to work. There's a very good reason why Microsoft spends a lot of time on hardware compatibility — it's what people want."

9 of 861 comments (clear)

  1. I believe in people by suso · · Score: 5, Insightful

    I believe in people. Sometimes it is hard to, but for the most part I believe that people can be smart or become smart. They are just not given the oppurtunity to be. Companies like Microsoft usually don't try to allow people be smart, in fact its usually the case that these companies develop a business model based around people being ignorant and lazy. You can tell by how they word their agreements, marketing material and by what they leave out.

    The unix way (besides do one thing and do it well) however is to allow beginners and experts in, and help them leverage themselves so that they can be intelligent and productive in how they work. I don't care if everyone adopts Linux, but I do care if the people who want to work intelligently and are willing to be intelligent are shut out of it. I encounter people all the time who want to learn Linux for the sake of learning it. These are open minded people who want to be smart. Maybe they are smart, maybe they aren't. But honestly that doesn't matter, if they have the will, then Linux will probably work fine for them.

    This comment is not meant to "save the world" or anything so grandious. It is only meant as a retort to jackass e-zine writers who don't have the desire to give it a try and have no faith in the concept of community.

    1. Re:I believe in people by Turn-X+Alphonse · · Score: 3, Insightful

      you assume people have the time to be smart. Which is exactly what most people refuse to give these days.

      People have been brought up to expect everything NOW. If they have to take time to learn it then obviously it's not worth it. That's what us Manics are for. They learn just what they need and then we save the day when they need more.

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      I like muppets.
    2. Re:I believe in people by IDontAgreeWithYou · · Score: 4, Insightful

      You might want to step down from the high horse. There is a big difference between someone being lazy, ignorant and downright stupid and having a different set of priorities. Most people want to be able to check their email, surf the web and play a game or two on their computer. Why should they have to put themselves through anymore trouble than they have to? They buy a computer with Windows preinstalled. They buy some readily available Windows software and install it by dropping in the CD and clicking "yes" a couple times. It's easy. Now, for no real reason, you want them to go out and make that process more difficult (whether that difficulty is real or simply perceived). Most people would consider that to be stupid.

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      Finding other idiots on /. that agree with your opinion doesn't make it any less stupid.
    3. Re:I believe in people by Odin_Tiger · · Score: 4, Insightful

      "oh noes how do I set my VCR clock" syndrome

      Your entire post misses one of the main facts that Linux zealots regularly overlook: [Typical User]: "I do not have the time, nor the inclination, to figure out how to set the clock on my VCR. I don't care. What I do care about is watching this movie. That's it. I just want to watch a goddamned movie. Why do I have to (set my clock / install and configure WINE / use the console / download dependencies / switch to root) in order to (watch my movie / play my video game / change the way a program behaves when it starts / get this stupid thing to execute at all / look at the files in directory XYZ)."
      You're right, it -is- a matter of laziness, but most of the time, it is -not- on the part of the user. There are ways of solving these problems in Linux. I've seen it done. But *nix geeks don't want to solve them; they want to continue to lazily assume that everybody is a Linux expert so that they can say that the usability failures in their software are the user's fault.

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      Unpleasantries.
    4. Re:I believe in people by DaveAtFraud · · Score: 4, Insightful

      A guy who used to work for me described it this way: people want a computing appliance. That is, they want their computer to work like their toaster or, at worst, their microwave oven. They really don't know nor do they care what goes on "inside." They just want to play a game, toast a bagle or nuke some left-overs.

      Every interest has a small subset of people who find the internals fascinating. I usually pick on the example of cars. Most people really don't care about how all of the internals work. They just want to put the key in the ignition, turn it on, and drive. Is it within most people's ability to do a significant amount of their own maintenance? Yes. Do they? No. They have other things to do with their time. The Linux community needs to understand this. Unfortunately, all too many Linux folks would rather engage in a protracted flae-war over some nuanced difference between KDE and Gnome, Red Hat and SuSE and Gentoo and Ubuntu and, .. ad infinitum, Debian and any commercial distribution, etc.

      Oh yeah, I've been using Linux since Red Hat 5.0 in 1998. Its great. I just installed Fedora Core 6 on three different systems (including one laptop) and the installs all went flawlessly. I only had to resort to the command line for some "under the hood" changes that a typical user wouldn't do. Its getting there. It would help if there wasn't so much noise about how terrible such a default installation is from all the bit twiddlers.

      Cheers,
      Dave

      --
      They that can give up essential liberty to obtain a little temporary safety deserve neither safety nor liberty.
      Ben
  2. Re:So what? by uradu · · Score: 5, Insightful

    > Even compiling and installing a driver or two isn't rocket science.

    Holy cow, are you even hearing yourself saying this? Most of the people I know that are not in the computer biz have a hard time just wrapping their mind around the concept of a directory hierarchy and the difference between a file and a folder. And then tell these people to cd into folder x and type "make", and then insmod the compiled module? Or explaining to them why some drivers are in the kernel, while others are installable modules, right after explaining what a kernel is and what it's good for? This attitude is exactly what the original article is addressing.

  3. Re:even the linux experts get tired. by ajs · · Score: 3, Insightful
    But the main point is valid, and I think it extends to the Linux experts.


    I don't think the main point is valid. Installing and tweeking Windows sucks just as hard as Linux. The thing is, you don't do that. You get it pre-installed on your box by an OEM who did all the work. Then your graphics card comes with drivers that the card manufacturer and the OS company have worked together on to make sure the OS gets the most out of the card. Then, you might download some piece of software, and the vendor of that software has worked with the OS vendor to make sure that it installs cleanly and uses all of the features of the OS.

    Linux is hurting on the desktop side, not becuase it is hard to use, but because there isn't an army of companies working with any OS vendor to make sure that you don't really have to "use" it at all. The situation is improving, though. The number of people who run the most popular games under Wine or Cedega and use Firefox, Thunderbird and OpenOffice natively on Linux is climbing, and as that happens, more and more vendors will be pushing major commercial vendors to provide hooks for the smooth installation and use of their software across platforms. OEMs were more common for Linux desktops in the early 2000s, but they died quickly. That trend will rise again as the user-base begins to grow.

    Oracle and Microsoft's recent moves to compete with Red Hat have lit up the industry, and while most of the action is on the server-side right now, it's going to spill over onto the desktop.
  4. Re:even the linux experts get tired. by Johnny+Mnemonic · · Score: 3, Insightful

    But Linux won't go more mainstream until a major desktop vendor puts together a nice pre-installed distro and has the computers displayed next to the Windows machines at CompUSA and Best Buy.

    They did that; it's called "Apple".

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    $tar -xvf .sig.tar
  5. Spot on. by pcx · · Score: 4, Insightful

    I recently stopped playing World of Warcraft and no longer had a reason to stay on the windows platform. I use open office, media player classic, and Firefox and that's pretty much it. So I thought I'd try Ubuntu out since I'd heard so many good things about it.

    I burned the disk, backed up my data and took the plunge.

    The problem was immediate. I have a lcd monitor, a top of the line NEC monitor that is smart enough to whine, moan and complain when the resolution isn't 1280x1024. Ubuntu however gave my top resolution options as 1024x768. I thought Ubuntu probably needed the NVidia drivers so I headed over and discovered that installing NVidia's Linux drivers made the US tax code read like a harry potter novel by comparison.

    Needless to say, this ended my experiment with Linux. (And yes I know there's a command line to reconfigure the graphics shell but any time you need to send anyone to the command line to get an install working you've pretty much admitted failure.)

    But wait! It doesn't end there! A few days later on Digg there was a thread about Linux being ready for the desktop! I relayed my casual user experience almost exactly the way I have here. Two hours later my user experience had been burried down to negative numbers as had all the other "negative testimonials". Yep, the Linux fan bois had run roughshod over anyone who actually had the nerve to explain why they still thought Linux wasn't ready for the desktop and there were legions of them.

    So the problem is two fold really. Linux still doesn't nail the "out of box installs" anywhere near as well as Windows does and there is a sizable portion of the community that would kill the messengers rather than address the problem.