Information Technology and Voting
ChelleChelle writes, "In an interview in ACM Queue, Douglas W. Jones and Peter G. Neumann attempt to answer the question: Does technology help or hinder election integrity?" From the article: "Work in this area is as politically loaded as work on evolution or stem cells. Merely claiming that research into election integrity is needed is seen by many politicians as challenging the legitimacy of their elections... One of the problems in public discussions of voting-system integrity is that the different participants tend to point to different threats. Election-system vendors and election officials generally focus on effective defense against outside attackers, usually characterized as hackers. Meanwhile, many public interest groups have focused on the possibility of election officials corrupting the results."
Personally I think the second part of this paragraph is the most important. One of the huge problems with any use of information technology as a fundamental part of an election process is trust. Above anything else, an election system should be trusted by as much of the population as is possible, and to be fully trustworthy, the election process has to be fully visible and understood by as many people as possible.
It's quite easy for most people to understand a manual election. It's as simple as voters making a mark on a paper ballot, putting it in a secure box, and then having the votes counted afterwards. Any concerned groups from nearly any cross-section of society can examine the process, provide observers, and make sure it's being done properly.
Wrapping up the selection, verification and counting process inside computers reduces the amount of people who can understand what's happening by orders of magnitude. It doesn't really matter if the voting system is open source, well designed and administered, or whatever. It's always going to exclude the majority of the population from being able to fully understand how it works, and to trust that it's working properly.
It's quite possible that IT systems can help with elections, and they already are in some places, but I don't personally think they should be used at the expense of a manual process, and I don't think they should be depended on for anything other than an early indication of the result. Voting machines, when used, should always provide voter-verified paper trails that are always deposited in a secure box in a voter-verified way using a fully visible and voter-controlled process. Manual recounts should be mandatory if there's any reasonable doubt of the outcome by anyone.