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Dell Customer Gets Windows Refund

scottv67 writes "Dell today gave freelance programmer and sysadmin Dave Mitchell, of Sheffield, UK, a refund of 47 pounds ($89) for the unused copy of Microsoft Windows XP Home SP2 bundled with his new Dell Inspiron 640m laptop, Mitchell says. Dell also refunded the tax, for a total of £55.23 ($105)."

8 of 372 comments (clear)

  1. Re:Return on Investment? by b0s0z0ku · · Score: 4, Insightful
    But there comes a time in every transaction that you have to gauge your time versus what you get in return for your time. In this case, the US$100 this guy received was probably worth it for him to spend a few hours going through this process, but is it worth US$100 for most people?

    Maybe he was just trying to prove a point? I'd say that he shouldn't have got the refund since the laptop was sold as a turnkey package. I mean, if you buy a car but never use the back seat, can you just give the seat back to the dealer and get a refund for the cost of the part?

    I think, instead, the large manufacturers should not be prohibited from selling "empty" computers. IE, OS installation should be purely optional from the factory. Unfortunately, whenever this is tried, MS comes out of the woodwork and makes noises about suing for encouraging software piracy. Maybe if they threw Ubuntu on there it would appease MS and cost basically nothing for them.

    -b.

  2. Re:Return on Investment? by frdmfghtr · · Score: 4, Insightful
    If you had 1% of your yearly income stolen by mugging every year (Say, $350 if you make 35k), would that be ok?


    To answer the question: of course not.

    A mugging is where you are FORCED to give up your dough...buying a PC with Windows is not a mugging, since you can, with some time and effort, build your own to-spec PC without Windows and install your own OS on it. Furthermore, paying for a Windows license is a one-time thing, until the next version is released. I paid for a WinXP license on my laptop once, and once only, and I've had it for several years. Maybe site-licensing for businesses is different; I'm not familiar with that idea.

    The original point is this: is getting the OEM cost of Windows refunded worth the time and effort? If I can make $50/hour doing some work, but I spend three hours getting a $50 refund on some purchase, is it worth the effort? Is the extra time and distance required to fill up at a gas station a mile down the road worth saving an extra two cents per gallon as opposed to the station I'm in front of now?

    If I give up $10 in potential income to save $5, I still lose.
    --
    Government's idea of a balanced budget: take money from the right pocket to balance...oh who am I kidding?
  3. Re:Where will it end? by Tim+C · · Score: 5, Insightful

    How can they? The whole point is that he's not a Windows user, and was claiming a refund as he had no intention of using it.

  4. Re:Return on Investment? by ivan256 · · Score: 4, Insightful

    You can already buy a PC from Dell without Windows on it. This is about Laptops, which for the most part you cannot build yourself without Windows. If you could, I suspect that if you could build your own laptop, Dell would offer Windows-free laptops in order to reclaim some of the built-it-myself laptop market.

  5. Re:Return on Investment? by GigsVT · · Score: 5, Insightful

    I would. Spending a thousand or two on a gun, some classes, concealed carry permit, ammo, and range fees is well worth it, if it prevents one guy from getting away with another mugging, and, if you are lucky and the situation allows it, takes that leech out of society permanantly.

    What's the expression? Millions for defense, but not one cent for tribute.

    --
    I've had enough abrasive sigs. Kittens are cute and fuzzy.
  6. Re:Return on Investment? by jejones · · Score: 4, Insightful

    The original point is this: is getting the OEM cost of Windows refunded worth the time and effort? If I can make $50/hour doing some work, but I spend three hours getting a $50 refund on some purchase, is it worth the effort?

    I guess that depends on how much one thinks one's principles are worth.

  7. Re:Return on Investment? by C0rinthian · · Score: 4, Insightful

    Guns are not good or evil. They're chunks of metal. It's the people handling them that can be good or evil. A computer can be an evil thing too, if directed as such by it's user. (For example, by making it easier to create and distribute child pornography)

    If you're going to place blame, at least place it where it belongs.

  8. Re:Return on Investment? by JazzLad · · Score: 4, Insightful

    Here's a reply from someone that doesn't think you a troll for defending your rights. Assuming you are in the USA or other country that permits you to bear arms, I for one am glad you took the time to take classes & get a cc permit.

    My Karma is positive, mod me a troll if you have to, but sometimes people need to remember that just because you don't exercise a specific right doesn't negate it's value. I didn't go after Acer for the 1/5 of my laptop's cost that was XP Home (which I deleted withen 48 hours) but I'm glad this guy got his back from Dell. I don't carry a firearm, but I'm glad people exercise this freedom. I belong to a somewhat unpopular religion (especially in the southern parts of USA), but it is my right to do so.

    Cheers to the guy who got his money from Dell, cheers to GigsVT. Everyone should exercise their freedom every chance they get.

    --
    "If you have nothing to hide, you have nothing to fear." - Every fascist, ever