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What Not To Do With Your Data

Tiny Tim writes "Stupidity strikes! A data recovery company has revealed the dumbest data disasters it's confronted this year — including rotting bananas, smelly socks and a university professor's foolhardy application of WD-40."

9 of 319 comments (clear)

  1. Great Advertising for OnTrack by waif69 · · Score: 2, Interesting

    Although, from people I met over the years, they have a very good reputation for data recovery. At one of the PC Expos in NYC, I remember they had a booth with a computer that was in a fire. They claimed that they were able to retrieve the data.

    1. Re:Great Advertising for OnTrack by King_TJ · · Score: 2, Interesting

      Yeah... OnTrack has been around for *years*, doing data-recovery. I believe "DriveSavers" is another worthy competitor offering the same services.

      I used to work for a small business that partnered up with them to get a discount on drive recovery work we sent in to them (and then we'd get to keep the difference as a commission).

      The problem with these places is that the cost of recovering data is so high, it's unfathomable for most home or small business customers. For example, one of my previous customers had their home office PC's drive fail after it was only a year old or so. They had all of their tax records stored on it, and shortly after it crashed, they discovered they were being audited by the IRS! They wanted us to attempt to recover it, but the drive refused to even spin up - so there was nothing else I was able to do. The quotes I received for recovery started at the $3000 range and up. (They go by the size of the hard drive, primarily.) When I told them the estimated cost, they cringed and saying "That's 3 times what the whole computer cost us new, last year!", decided to manually reassemble all their tax records, rather than retrieve the data from the drive.

  2. Commonly by Himring · · Score: 5, Interesting

    The most common issue I've dealt with is jr techs deleting user profiles off xp boxes to "fix" something without first determining if there is any sensitive data in "my documents." Yes, generally -- although we tell users to put important stuff on network drives -- there are docs there that carry weight....

    I had a HD going bad once, with stuff on it I HAD to get off. I hooked it up and as it clicked and thumped and stopped spinning, I'd whack it with a flash light. This would make it spin and the copy would continue. After 30 minutes of beating it into submission, all data copied off successfully....

    I will tell this: one time we had a fire at a site. After all the damage cleaned up, machines replaced, etc., we were working with the maintenance guy who had been involved in the smoke cleanup, etc. The server was pretty messy. We were going to replace it, but he said, "no problem. Got it working." We asked what he did.

    He took the thing apart, apparently, and ran all pieces through the industrial dish washer -- all the but the harddrive. He let dry thoroughly, put all back together, and it worked. We were dumb-founded....

    --
    "All great things are simple & expressed in a single word: freedom, justice, honor, duty, mercy, hope." --Churchill
    1. Re:Commonly by Lumpy · · Score: 3, Interesting

      I got a free laptop and a free $900.00 Universal MX-3000 remote that way. Both were damaged by smoke in a fire. they were being tossed at a clients home I snagged them and soaked both in distilled water for days, finally ended spraying down the boards, drying and then reassembling.

      Both work great, in fact the laptop has been running fine for 6 months now with my daughter using it. (It's a super slow Dell latitude C640 good for a kid only wanting to run simple games like UT2004 or DOOM3)

      Washing electronics is not surprising. everything you own has been washed once in it's life, typically during the assembly.. they wash off all the flux from the soldering process, typically with water if the place uses modern water soluble flux.

      --
      Do not look at laser with remaining good eye.
  3. Re:Privacy aspect by networkBoy · · Score: 3, Interesting

    When a drive is to be re-used within the company I work for we do a "secure erase" using a utility IT has blessed. If a drive is to leave the company it is wiped with the assistance of a 1/4" drill bit through the platters in at least three places.

    A hard drive is cheap. Company data (or potentially incriminating data for those of us at home) is not.
    -nB

    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
  4. Re:Privacy aspect by Mawbid · · Score: 5, Interesting
    Heh, yeah. I remember when my company bought a hard drive (sold as new, not refurbished) with an ntfs partition on it and a whole lot of personal data. There were pictures of a father and his baby taking a bath. Awww, isn't that sweet?.

    I'm pretty sure the person who turned the disk in, if they thought about it at all, assumed that surely the shop would wipe the disk before reselling it. Well, clearly that's not something you can count on.

    --
    Fuck the system? Nah, you might catch something.
  5. Re:The freezer method? by binner1 · · Score: 3, Interesting

    I have actually done this. My previous employer has some Building Automation software running on a machine that was not backed up what-so-ever. We were in the process of building a replacement box and getting it all setup, etc. Only days before being able to move the data across (the new system was being backed up), the drive crapped out. A morning in the freezer and we were able to get the data off.

    I wouldn't have thought to try this, but a few of the maintenance guys suggested it. I was both surprised and happy that morning!

    -Ben

  6. Re:Privacy aspect by HomelessInLaJolla · · Score: 3, Interesting

    > As for how, the short version is that if you write a one and then a zero, you end up with .1; the old value leaks in a bit

    I've always wondered, if this were really true, why we don't see random errors cropping up constantly especially on heavily used portions of hard drives.

    > See, when you overwrite, the write head doesn't exactly line up with the old stuff--so you'll have little bits of the old data sticking out from above or below the track

    Is there a similiar random misalignment with the read head and, if so, why again do we not observe daily errors on heavily used portions of hard drives? If not then how does the read head compensate for the misalignment of the write head?

    The questions are simple but the premise is sound. While I agree, in theory, with the technical papers that contend that this sort of data recovery can be done I don't see how, in practice, it can work for data recovery but not be a problem in everyday use. The magnetic field on the drive is what it is--it has no way of knowing if it is being read for recovery purposes or for standard reading.

    Maybe there's a quantum mechanical "FBI/NSA/Investigator" bit which gets set at the beginning of the drive which instructs the rest of the magnetic fields to cooperate with investigative purposes in a recovery lab which is left unset inside of a standard computer. Personally I think that most of the technical papers discussing the theory behind such low level hard drive forensics rely on anecdotal empirical evidence from years past (mostly recovered from drives where people didn't bother to properly wipe the data at all--such as using quick formats) and add just enough extremely technical theory to make it sound plausible and keep the populance in starry-eyed awe (under the sway of FUD) of the near magical capabilities of the high priests in the Cathedral.

    --
    the NPG electrode was replaced with carbon blac
  7. Re:DoD spec.? Seven times... stop repeating the my by dbIII · · Score: 2, Interesting
    But disks can never go lower. Than can only be destroyed by melting or shredding

    You don't have to melt it - get it above the curie temperature and it isn't ferromagnetic anymore so any magnetic information is lost. It doesn't even have to be for long - an intense enough shock wave gives you enough local heating to do it - so a bullet through the drive may well wipe the entire drive.

    To be sure you would have to use a large bullet or put the thing in the oven for long enough for the heat to even out. By doing this you cook the board, explode the capacitors and melt the solder - so a mechanical shredder is probably less hassle and gives you enough microstructural damage that putting the pieces back together again would still give you incomplete maganetic information - shredding would get the parts hot too.