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Experts Rate Wikipedia Higher Than Non-Experts

Grooves writes "A new Wikipedia study suggests that when experts and non-experts look to assess Wikipedia for accuracy, the non-experts are harder on the free encyclopedia than the experts. The researcher had 55 graduate students and research assistants examine one Wikipedia article apiece for accuracy, some in fields they were familiar with and some not. Those in the expert group ranked their articles as generally credible, higher than those evaluated by the non-experts. One researcher said 'It may be the case that non-experts are more cynical about information outside of their field and the difference comes from a natural reaction to rate unfamiliar articles as being less credible.'" That's the problem people face when 'everyone who disagrees with you is a moron'.

8 of 204 comments (clear)

  1. A Possible Reason by eldavojohn · · Score: 5, Insightful
    Whatever the reason for the results, they will cheer defenders of Wikipedia's accuracy, though Chesney urges caution in extrapolating too generally from his study. For one thing, the sample size was small. For another, 13 percent of those in the "experts" group reported finding mistakes in their assigned articles.
    If I may speculate why this happened, I often encounter non-experts having a higher opinion on a topic than an expert. Part of being an 'expert' (in my opinion) is the ability to see all major sides of an issue that they are experts on. Case in point, I've found while watching the History channel that I judge a historian's greatness on whether he tells me what to think about history or whether he tries to cover as many of the major angles as possible in as little time as possible. Example on Nazis:

    Historian A: "The Nazis were horrible awful people who killed and murdered millions of people during World War II. They created nothing but pain and suffering while seeking out total fascist control of the entire world."
    Historian B: "Nazism is not a precise, theoretically grounded ideology. It consists of a loose collection of ideas and positions: extreme nationalism, racism, eugenics, totalitarianism, homophobia, anti-Semitism, anti-communism, and limits to freedom of religion."

    Now the reason I put those two up there is because your average person (I'm American so I may be biased on 'average') would probably favor historian A's perspective as opposed to historian B. Historian B is actually an excerpt from the Wikipedia entry. It's more encyclopedic as it's not opinion oriented. I'm not saying Wikipedia is free of opinions but what I'm proposing is that non-experts have an opinion and often when they read something that doesn't align with that opinion, they consider it to be incorrect.

    The (on average high) neutrality of Wikipedia is most likely what causes non-experts to rate it as more erroneous than experts. Since the sample set was so low (as the report notes) then it is perhaps more likely that this happened.

    I think that this is what the "Everyone who disagrees with you is a moron" article is getting at. I'm guessing experts are training not to suffer from that disease.
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    My work here is dung.
    1. Re:A Possible Reason by PieSquared · · Score: 3, Insightful

      While that may be the case, it could also be a matter of sample size, as the researcher himself said. 55 just isn't that big.

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      Does a line appended to your comment give your post meaning in and of itself, or only in relation to those without?
  2. Ignorance breeds fear? by lymond01 · · Score: 3, Insightful

    Could this just be a case of someone saying, "That can't be right!" only because they don't know if it really is?

  3. Why hate wikipedia? by Anonymous Coward · · Score: 5, Insightful

    I don't understand the people who attack Wikipedia....

    It is free, a lot of people have put a lot of effort into it, and it is incomparable to any other repository of knowledge known to man.

    Why the fuck would anyone want to piss on it? Don't like it? Shut up and go to a library.

  4. Rawr by Trashhalo · · Score: 4, Insightful

    Let me just say that I am so tired of the the rampant bias against wikipedia in education. I have had teachers go on 10 minute rants on how horrible of a site it is. I also am frustrated with the fact that during these rants generally there are no facts, studies or examples given to why they believe wp is untrustworthy only that anyone can change it so that means it is bad. Are there bad articles in wikipedia? Yes I dont think anyone would disagree with that. Are the bad articles the ones you will be looking at? I think thats the more important question. The more popular a topic is the edits it receives and the more trustworthy the information is. That is ofcourse ignoring the fact that now many big wikipedia articles cite sources. Another baseless concern is that at the time you are looking at the article some random false fact will have been inserted. Wp has this little feature called "history" I always check the last couple changes to a article before citing it in a paper. If something seems fishy I will cite a earlier version of the same article.

    Anyways I guess in summary people are way too afraid of the wiki model.

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    Dooom
  5. it's a question of open-mindness by excelsior_gr · · Score: 3, Insightful
    I believe that the difference between the groups that this study used was not really the fact that in one group there were "experts" and in the other "non-experts", but that in one group there were "grad-students" and in the other "non-grad-students".

    One of the things that one learns while doing his/her PhD is that he/she is NOT an expert in ANY field. It is only a matter of time for some big-headed know-it-all grad student to get crushed in a conference by a more experienced, better informed researcher. Being a grad-student and having research as your job makes you more open to new ideas and other people's opinions.

    When you daily come accross many different approaches that try to solve the same problem, you are bound to learn that you must examine them all first before you decide. Otherwise you might miss a good idea that may eventually cost you your PhD. Sure you will have a favourite in the end, but that will be only after giving way to every possible option.

    So a grad-student reading a Wikipedia article with an "alternative" (i.e. mistaken) point, would say "Hmm.. why not?", while a non-grad-student could say "WTF is this?" Of course, this would be the case only when the point is more close to being debatable and not obviously wrong.

  6. Re:Propoganda? by bigpat · · Score: 4, Insightful

    Why is it when Microsoft/oil company/tobacco company is torched whenever they release a study saying Windows/gasoline/smoking is good because they are paid off blow-hards serving their masters but a Wikipedia study saying their articles are accurate (and make no mistake, that is what they are saying) doesn't raise an eyebrow?

    Probably because wikipedia is a charitable non profit registered 501(c)(3) educational foundation which means that it is legally obligated by both the US government and State of Florida to serve a public purpose, in this case education. While those companies that you speak of are for profit multi billion dollar corporations trying to people their products and sevices and are often lobbying the government to pass laws to make it easier to sell their stuff.

    Sure anything that adds to wikipedia's reputation for accuracy will make donors feel more comfortable about donating to wikipedia. But the simple fact is that every page view on wikipedia is an expense for the Foundation, they make no money directly from their content. The best way to judge a non profit is to look at the number of people getting paid by them. And so far, the Wikimedia Foundation still seams pretty lean compared to other foundations and they are keeping their other overhead expenses reasonably low as far as I can tell.

    So, yes it is good to question all studies which promote one product over another, but this simply confirms something that we might have thought anyway. That if you know more about something than others, then you are in a better position to judge the accuracy of what was written about that something.

  7. One possible reason by MikeRT · · Score: 4, Insightful

    Increasingly people don't trust things that they aren't very familiar with because of the sort of political, under-handed, deceptive crap that has crept into so many areas of knowledge from the political world. Most people I know don't trust the mainstream media anymore and that ranges from people who are nearly communist in their left leanings to people who are practically John Birchers. Dispassioned, reasoned discussions are rare these days.

    Think it's not the problem with even science? Why do so many people attack Bjorn Lomborg with a fanatical ferocity for daring to raise scientific questions about how, why and if global warming is happening? Why can't people who claim to operate on civilized values like reason sit down and have a friendly chat. "Interesting, Bjorn, let's look at your facts; Hmmm, interesting, but I don't think you considered the following (X, Y, Z); Touche, but I would like to present this, this and that to prove that global warming is not human-caused." Instead it's more like, "YOU MOTHERFUCKING ASSHOLE WHO ARE YOU TO QUESTION ANY ASPECT OF GLOBAL WARMING?!"

    The truth is that there are so many people who are significantly maleducated today that it's no wonder why people are screwed up. I mean, it was a real eye opener for me, when I started reading up on my own time, about some of the cultural practices of the ancient world. Most of the people who look horrified at religion today have never even heard of such practices as Pater Familias nor know that their celtic ancestors (if that applies to them) often practiced human sacrifice. I honestly think that based on some of the conversations I have had since I started doing these things on my own, that the maleducation of the American public today is worse than the lack of education that existed 200 years ago. There is nothing worse than having a horrendously bad education--it'd be better to simply be a void that can be filled by actual knowledge.

    Now, the reason that I brought up the global warming issue was not to beat a popular pinata, but to illustrate the fact that to many "laymen," the "experts" often come off as narrow-minded fanatics. That doesn't inspire confidence in the average person. What does inspire confidence is a calm ability to articulate on his or her level with facts that back it up. Problem is, too many people have an agenda and too many people are too caught up in it to be convincing to the majority who won't immediately accept what they say at face value as though it were penned by the hand of God.