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Notebook PC Manufacturer Who Will Sell Parts?

gp310ad asks: "Fujitsu refused to sell me a basic part for my P2120 notebook PC. The part is the small daughter board which bridges the external charger to the internal circuitry. It is approximately two square cm with two connectors mounted. There are no passive or active electronic components on the board. I was told that I would have to complete Fujitsu technical training before I would be allowed to purchase this or any other part that requires removing more than two screws. According to Fujitsu, the hard drive (three screws) is 'not a user replaceable part'. Which brings me to my question — I am in the market for a new notebook PC and would like to know which manufacturers are 'end user friendly' when it comes to out of warranty repair parts. The model and features will be determined by what is available within my budget. However, I do not want to be stuck with an out of warranty machine from a manufacturer who will not sell parts."

2 of 129 comments (clear)

  1. I started working with a woman from India by artifex2004 · · Score: 1, Offtopic

    ...when I went to work at a brokerage a few years ago. We went through training together, and I knew from the beginning that her accent would be a problem. Bright person, of course, but the accent was strong. When we got out to the floor, almost no customer would talk to her, and apparently some would be abusive to her, because she quit in tears a few days into the real job.

    It's not always funny.

  2. Re:Dell by scattol · · Score: 0, Offtopic

    And getting the french tech support in Canada does mean that you will speak to someone who is pretty much local, not some guy lost in india. For that alone, the french tech support is more than worth it.