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Reasonable Pre-Paid Cellphones in the US?

MBCook asks: "I've been with my current cell provider for a few years, and never been terribly happy with them. They lock and cripple their phones, but their coverage has been decent. However, in the last month I have experienced having my phone telling me it had voice mail when it didn't for about 2 weeks (little icon was there, but calling in said 'No messages'). Then today (Dec. 4th) it notified me of a very important call I missed — on November 19th. Since my contract expires next month, I've been looking at pre-paid cell phones and their plans. I'm not a big talker, and it would take me a while to use up 100 minutes. All the pre-paid plans seem to like to expire your minutes relatively fast (30 days) unless you buy a large number like 1000, then you get 90 days. Add to that the daily access fees some of them want to charge you ($1 per day you use your phone) and I may as well be paying $40 a month to one of the big boys. Is there any way to get cheap pre-paid cell service in the US? I don't care about ring tones, and while I'd like to be able to get games I can survive without 'em. I can't be the only one in this boat, what have others found?"

3 of 220 comments (clear)

  1. Virgin Mobile's customer service by tfinniga · · Score: 5, Interesting

    So, a couple of other people have already recommended virgin mobile. I used them as my first cellphone provider, and they worked great for me.

    Just wanted to relate a little story about dealing with their customer service. I set it up with my debit card to automatically withdraw, and near the end of one semester, I lost the phone. I ended up getting a monthly plan with another carrier, as it turned out to be cheaper. However, things were busy, and I didn't have the phone handy, so I never got around to looking up their customer service number and actually canceling the service.

    Then I forgot about it. I think it went for 7 or 8 months before I noticed that I was still getting charged. So, I called up virgin and canceled. They asked why, told them that I lost the phone, and got another provider, because their plan was too expensive for how much I used the phone. No hard feelings, no awkward moments. Instead, the guy looked at the last time I made a call, and refunded all the money that had been automatically deducted since my last call.

    Needless to say, I was totally floored. This is the best customer service I've ever had from a cellphone company. Which I guess is another way of saying "I'm glad these guys weren't trying to screw me out of every possible penny, too."

    If they had a competitively priced monthly plan, I'd be with them. The only other downside besides price is that I got the feeling that I somehow wasn't really cool enough to be using the service. It was really spunky. I'm not.. :)

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  2. Re:Why use pre-paid? by nxtw · · Score: 5, Informative

    They exist. After you spend $100 on T-Mobile USA Prepaid, minutes expire after one year regardless of your refill price. So, the first year will cost $100 ($8.33/mo) and you'll get 1000 minutes total for the year. If you need more, they'll last for a year. For $20 you'll only get 35 minutes, but for $100 you'll get another 1000 minutes. But after that first year, if you hardly ever used your phone, you could get away with $1.67/mo.

    Alltel's U Prepaid also has decent rates.

  3. Re:Going with a monthly plan? Bend over. by Splork · · Score: 5, Insightful

    You must talk over four hours per month -every- month for a monthly plan to make sense at all. Cell phone companies are extreemly happy to push plans on everyone because most people don't use their phone that much or when they do they charge them 4x the prepaid rate for in overages.

    determine your use case. purchase accordingly.