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Verizon Can't Do Math
Blogger George Vaccaro recently had a problem with his Verizon based on an unfortunate miscommunication of currency. The crux of the matter was that he was quoted .002 cents per kilobyte for data during a trip to Canada but was charged .002 dollars. Normally this would have been an easy fix, however several humorous calls later the Verizon reps still were unable to discern between the difference between the two rates. You really have to hear it to believe it. Kudos George, you have the patience of a saint.
This is Slashdot. If I didn't RTFA, what makes you think I read your post.
And yes, I just reply to random threads with this post.
I know the feeling. I had to explain to a customer's accounts payable rep that .75 was actually 3/4 of a hour or 45 minutes so 2.75 hours was actually 2 hours 45 minutes.
To be fair, I think being married to the owner was the prime qualifications on getting the job. So the call complaining about there only being 60 minutes in a hour and why do i think there are 75 was more humorous then anything. I almost laughed out loud when she suggested I was making numbers up. I almost told her it was code and only her boss could understand it. She better show him first.
And I thought I sucked at math when I couldn't remember how eigenvectors work the other day...
Thank you Verizon for lowering the bar for me.
...should teach these people a lesson and pay them their salary in cents!
- RG>
Hey pal, this isn't a pleasantforest, so don't waste my time with pleasantries!
"Are you calling to complain about a mathematical error in your billing? If yes, press 1 now to speak to a representative in a country with a more effective educational system than yours, if no, press 2."
You know what bothers me? That all the people at that call center have the right to vote.