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Consumer Reports: Cingular, Sprint Bad Performers

Posted by ryuzaki0 on from the and-guess-which-company-starting-with-C-I-have dept.

dcgirl20006 writes "It's that time again, Consumer Reports is out with the annual cell phone review. And Verizon has risen to the top. And, Cingular, with the most subscribers (post AT&T mega merger), claims it is the company with the "least dropped calls" but consumers say otherwise. What can be done? Provide risk-free 30 day trial period; realistic coverage maps, upfront price disclosure, and end early termination fees."

1 of 360 comments (clear)

  1. The AT&T to Cingular ripoff by SuperBanana · · Score: 0, Redundant
    So, I was an AT&T customer. I still sort of kind of am.

    I kept getting free phone offers from "the new" Cingular, and I figured out why as soon as I found out from a rep that getting a new phone meant I had to sign a contract.

    See- I never signed any contract with AT&T. I can cancel at any time. Not only that- I have a regional plan (which Cingular no longer offers) and I pay about $25/mo before taxes and such (add in extra for 8MB of data, something I've been meaning to can as I never use it.)

    Bop over to Cingular's site and notice that the CHEAPEST plan is over $40. They literally DOUBLED the minimum "plan". Sure, you get twice as many minutes- but I almost never use the minutes I have now...something like 250.

    Wanna see something interesting? Compare per-minute charges from the 90's to per-minute charges today. Despite "competition" between Verizon, T-mobile, Cingular, etc- they haven't changed much. Once you go over your minutes, it still costs you almost half a dollar a minute.

    --
    Please help metamoderate.