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NY Times Tries to Untangle Analysts and Shills
twitter writes "The Register and others are examining a New York Times effort to eliminate bias from technology reporting by not echoing paid opinions. (Other coverage here.) They target Microsoft specifically. InfoWorld has an insightful summary of the two sides of this old debate. Fake think tanks, dubious sponsored research, and Astroturf are not considered but should be. Companies using these tactics deserve to be held at arm's length, but that's hard to do when the company is also a monopoly able to make or break any 'expert.' It would be refreshing to see the New York Times discover the FSF, opensource.org, EFF, and other sources of computing expertise."
Why? Aren't they biased, too? Maybe not in Microsoft or Oracle's pocket, but they have a definite point of view that should be taken into account as well.
If you want news from today, you have to come back tomorrow.
From the article:
What everyone seems to be missing here is that the problem isn't just restricted to tech stories; their track record is just as bad when it comes to real world news. Remember Judith Miller and the "proof" about Iraq's WMD--the one they wound up apologizing for, years after we'd gotten mired in Vietnam II? Of course, it's a step up from citing totally made up sources (e.g. Jason Blaire's "composite" sources), but not by much.
They used to be the paper of record, but now they're just another waste of dead tree pulp.
--MarkusQ
It would be refreshing to see the New York Times discover the FSF, opensource.org, EFF, and other sources of computing expertise.
Somebody needed to try out the search engine on their front page.
Key quote being "had The Times known of Mr. Enderle's work for Microsoft, it would not have sought out his opinion on the product". I don't know if this link will work for everyone, since it's a search result link, but doing a search on the nytimes.com main page for "enderle" turns up this as the first result.
0 DE1DC1F3FF933A25752C1A9609C8B63
http://query.nytimes.com/gst/fullpage.html?res=99
Editors' Note
Published: November 10, 2006
An article in Business Day on Tuesday described a decision by Microsoft to offer movies and episodes of television shows for downloading through its Xbox Live online service in the United States.
The article quoted Rob Enderle, principal analyst at the Enderle Group, discussing the features that set Xbox Live service apart and its position in the market.
But the article did not note that Mr. Enderle had Microsoft as a client, a fact later pointed out by a reader. Mr. Enderle does consulting work for several of Microsoft's product groups, though not for the one developing the Xbox; still, had The Times known of Mr. Enderle's work for Microsoft, it would not have sought out his opinion on the product.
...just as well as I know the bias of the NYT.
One of the basics of journalism is understanding that as a journalist you can't elminate your bias. What you can do is try to minimize your bias and in cases of opinion and analysis declare your bias as well as the bias of your sources. The Reg said it best in this case, "A better policy might insist that the Times disclose the ties between an analyst and a vendor, leaving the reader to make the credibility judgement." . So if I see a Microsoft enginner quoted I'm told he is an MS engie and when I see TurdFurgeson quoted I'm told he's Linux zealot.
Thats really the best the NYT can do as a responsible organization, if you eliminate all bias you remove your writers humanity and create a lie. While removing bias your own mind will fool itself and think you've removed them when really you've magnified them. Biases are what lead to needed critiques, so long as those biases are dealt with openly and honestly we should be ok.
*Note I'm not a journalist, but the points here have been beaten into my head by several close journalist friends. The bias question was also material for an elective journalism course for me at college.* - There see. I declared my bias. I like and trust most journalists because I know some good ones. I've also pointed out that I lack formal training in the area, so I might know enough to contribute but I shouldn't be quoted as an expert source.
The ideological bias theoretically shouldn't be a problem for the NYT since they deal with it on a much grander scale each day in politics. Not that I'm saying they are particularly successful, but at least they have an idea what to look for.
As far as the technical aspects go, I think the big problem that any media organization has is that they have journalists writing about subjects they don't have a clue about--so they take the advice of experts like Microsoft and echo them in their articles. This is sort of a tricky problem to solve because the obvious solution of hiring technically educated persons probably isn't going to work (because they will be significantly more expensive than ordinary journalists). It is sort of a gamble. They can hire expensive people who have a strong education in science and technology and print much more thorough and unbiased articles or they can go cheap and hope the lack of quality doesn't hurt their sales.
Nonetheless, Richard Stallman and the like are upfront/open on their (ideological) reasoning, therefor transparent, which make them very good experts.
The more you regulate a company, the worse its products become.
And they don't work through straw men to appear unbiased.
Asking Microsoft why they think people should upgrade to Vista is fine, and I hope New York Times will continue to do so. Microsoft is openly and obviously biased with regard to their own products, and getting their side of the story is valuable.
The problem is when you ask some "independent analyst" for their opinion on a possible upgrade, and that analyst happens to be funded by Microsoft.
Bias is not a problem, hidden bias is a problem.
The FSF has a clearly stated agenda of eradicating proprietary software, as it's immoral according to them. How is that not going to constitute a biased approach when debating industry topics ...
I'm having a hard time wrapping my head around this. Standing up for your rights is a bias but isn't that the one you want in your news? Would you prefer some kind of industry shill to tell you what's good for you? How can you even begin to equate these two diametrically opposed things?
The New York Times has decided it's not in their reader's best interest to pass on advertisements, aka paid opinions, as legitimate reviews. Good for them and good for everyone. As someone else pointed out, they are indeed discovering better sources of information. The Registry's hostility to this is as difficult to understand as your hostility to the FSF.
Friends don't help friends install M$ junk.